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Embassy Suites LAX North: Traveler Reviews

3.5 of 5
9801 Airport Boulevard, Los Angeles, CA 90045
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Embassy Suites LAX North
Ranked #44 of 301 hotels in Los Angeles
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546 reviews from our community

Traveler rating
    203
    211
    70
    41
    21
See reviews for
Families
186
 
Couples
113
 
Solo
30
 
Business
122
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Stockton, California, United States
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Embassy Suites- 11/17, 11/18/2012”
5 of 5 stars Reviewed November 20, 2012

Check-in was a breeze. I requested early check-in (got in around 1 pm). Nice & clean hotel with indoor swimming pool. Use your AAA discount online for a cheaper room (request early check-in if you'd like at the comments box). You can get 2 kids eat free at the restaurant for lunch of dinner. We didnt get to use it because we were gone all day. Buffet breakfast is free of course just like all Embassy Suites. They had a variety of breakfast items. cook to order omelets and different types of drinks. The rooms are very modern and updated. Breakfast area is clean and well maintained (atrium style). They charge daily parking of like around $20/day. It's still a good deal. We visited hollywood and universal studios during our stay. This is a great hotel. You can just call the lobby on check out day when you are ready to leave (12 noon check out). I have looked around the area for the best hotel with breakfast and this is what I found. About 25 minutes to hollywood and Universal Studios.

Room Tip: Not sure but all rooms should be good.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Matamis2000 about Embassy Suites LAX North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gold Coast Qld
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
“Great Lax hotel”
4 of 5 stars Reviewed November 19, 2012

My husband, daughter and I stayed here three times during our three week stay in the US. We found this property to be great, better than the Hilton Garden Inn where we stayed during our prior visit to LA in 2009.

Rooms were quite spacious, internet wifi was great, no airport noise and a great breakfast (included in our rate) as well as a managers evening special. Free shuttle to and from the airport which was only a 5 minute drive away. Burger King was a few doors down (although that is about it for food within walking distance) and right next to several car hire yards (walking distance). Definitely our LAX hotel from now on.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Beautifuleveryday about Embassy Suites LAX North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Consistent service level received.”
3 of 5 stars Reviewed November 9, 2012

I love the fact that the service is always the same. The older gentleman in the restaurant provided exceptional customer service as did the bellhop that. Looks like a young Brendan Fraser. The check in man probably in his late 30's did what he had to do and no more I felt like I was a nuisance. He was just not very forth coming when I was asking for advice. The older gentleman on the morning of the 5th was lovely and I wish he had been in I checked in on my birthday on the 4th. Ill stay there again due to proximity, shuttles and breakfast being included, the beds are also very comfortable. Ill wait for a response prior to posting this to tripadvisor.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Michele_Brisbane about Embassy Suites LAX North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterstateHotels, Manager at Embassy Suites LAX North, responded to this review
November 13, 2012
We appreciate your time in posting your comments, and are happy to hear that you enjoyed your stay with us. Our staff works tirelessly to provide excellent customer service, and we're certain you'll experience this again on your next stay with us. Thank you again for your comments, and we'll see you next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
pomona, new york
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
Reviews in 18 cities Reviews in 18 cities
6 helpful votes 6 helpful votes
“Happy with our brief stay”
5 of 5 stars Reviewed November 7, 2012

We stayed over one night after a long flight from Hawaii. The corner room we got was very big and clean. Yes, the hotel overall is a bit dated, but the room interiors are updated and bright. The breakfast buffet area in the main lobby has plenty of space and the food served was very good and being replenished as needed. We did have a late small supper in the restaurant and it was very good; had caesar salad and crab cakes. Service was a little slow, but it was 10:30 at night and we were the only ones there. Also, very attentive front desk service. We had left something on their shuttle; it was retrieved and hand delivered to us. Their shuttle service to LAX early next morning was quick. Would stay again.,

Room Tip: We did have a room on a higher floor, but there was quite a bit of noise at our location during the...
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask sharon1717 about Embassy Suites LAX North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeen
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Great stopover hotel for LAX”
4 of 5 stars Reviewed November 7, 2012

We stayed for two nights. Hotel is very near the Avis Rental car center.
Breakfast was great and staff was friendly. Requetsed room away from elevator but was allocated one just opposite the elevator, fortunately it was not too noisy as the room is hugh.

Room Tip: If you plan to use hotel internet, make sure you make booking with the option.
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask shakingbear about Embassy Suites LAX North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites LAX North

Also Known As:
Embassy Suites Lax North Hotel
Embassy Suites Lax North Hotel Los Angeles
Lax North Embassy Suites
Embassy Suites Los Angeles
Los Angeles Embassy Suites
Address: 9801 Airport Boulevard, Los Angeles, CA 90045
Phone Number:
Region: United States > California > Los Angeles
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#32 Business Hotels in Los Angeles
#37 Family Hotels in Los Angeles
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Embassy Suites LAX North offers spacious suites near Los Angeles Intl Airport, and central to all that the greater Los Angeles area has to offer. Enjoy a complimentary cooked-to-order breakfast, evening Manager's Reception and 24-hour airport shuttle. ... more   less 
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