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Embassy Suites LAX North: Traveler Reviews

3.5 of 5
9801 Airport Boulevard, Los Angeles, CA 90045
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Embassy Suites LAX North
Ranked #47 of 300 hotels in Los Angeles
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540 reviews from our community

Traveler rating
    200
    210
    69
    41
    20
See reviews for
Families
184
 
Couples
113
 
Solo
29
 
Business
119
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Consistent service level received.”
3 of 5 stars Reviewed November 9, 2012

I love the fact that the service is always the same. The older gentleman in the restaurant provided exceptional customer service as did the bellhop that. Looks like a young Brendan Fraser. The check in man probably in his late 30's did what he had to do and no more I felt like I was a nuisance. He was just not very forth coming when I was asking for advice. The older gentleman on the morning of the 5th was lovely and I wish he had been in I checked in on my birthday on the 4th. Ill stay there again due to proximity, shuttles and breakfast being included, the beds are also very comfortable. Ill wait for a response prior to posting this to tripadvisor.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Michele_Brisbane about Embassy Suites LAX North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterstateHotels, Manager at Embassy Suites LAX North, responded to this review
November 13, 2012
We appreciate your time in posting your comments, and are happy to hear that you enjoyed your stay with us. Our staff works tirelessly to provide excellent customer service, and we're certain you'll experience this again on your next stay with us. Thank you again for your comments, and we'll see you next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
pomona, new york
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
Reviews in 18 cities Reviews in 18 cities
6 helpful votes 6 helpful votes
“Happy with our brief stay”
5 of 5 stars Reviewed November 7, 2012

We stayed over one night after a long flight from Hawaii. The corner room we got was very big and clean. Yes, the hotel overall is a bit dated, but the room interiors are updated and bright. The breakfast buffet area in the main lobby has plenty of space and the food served was very good and being replenished as needed. We did have a late small supper in the restaurant and it was very good; had caesar salad and crab cakes. Service was a little slow, but it was 10:30 at night and we were the only ones there. Also, very attentive front desk service. We had left something on their shuttle; it was retrieved and hand delivered to us. Their shuttle service to LAX early next morning was quick. Would stay again.,

Room Tip: We did have a room on a higher floor, but there was quite a bit of noise at our location during the...
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask sharon1717 about Embassy Suites LAX North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeen
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Great stopover hotel for LAX”
4 of 5 stars Reviewed November 7, 2012

We stayed for two nights. Hotel is very near the Avis Rental car center.
Breakfast was great and staff was friendly. Requetsed room away from elevator but was allocated one just opposite the elevator, fortunately it was not too noisy as the room is hugh.

Room Tip: If you plan to use hotel internet, make sure you make booking with the option.
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask shakingbear about Embassy Suites LAX North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
“Good for what it is, an inexpensive, clean one night stay”
4 of 5 stars Reviewed November 6, 2012

Stayed here for one night. It is a bit tired, with the central atrium of the era. However we found it qutie clean, comfortable, and quiet. No noticeable jet noise.They have a great rate to leave your car in covered parking in the basement if you are flying off somewhere. Saw but did not use the pool. They have evening appys and included breakfast in the morning which was adequate with toast, made to order omelettes, and fruit. I was expecting kind of a fleabag hotel but actually it is quite a bit cleaner with newer furnishings. I could recommend it for a quick one nighter if you are flying out of LAX.

Room Tip: We were on the sixth floor with no noticeable noise
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask digitalcouch about Embassy Suites LAX North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SoDak
Top Contributor
52 reviews 52 reviews
22 hotel reviews
Reviews in 34 cities Reviews in 34 cities
13 helpful votes 13 helpful votes
“Convenient to airport”
4 of 5 stars Reviewed November 5, 2012

Had a short overnight stay at this facility prior to a morning flight from LAX. Used the airport shuttle to pick me up after dropping off rental car and to take me to LAX in the morning - had no difficulty or undue wait either time. One reviewer mentioned that they were given a hard time about leaving their car in the front drop off area - it's pretty clearly marked no parking and this area is meant for dropping people off as well as for the shuttle to pull in to drop off and pick up passengers. The night I arrived a gentleman parked his car in that area with the back end protruding out far enough that the shuttle could not pull in - the shuttle driver had to ask him to move his car - he moved it a little but not enough, had to ask him again to move the car so the shuttle could keep on its schedule. Joshua at the front desk gave excellent service when I checked in. The room was quite nice, away from the elevator. I booked a nonsmoking room and was told it was a nonsmoking room, however, could smell stale cigarette smoke in the room. Since I was only there a few hours and it was the last upgraded room available, I put up with it when I normally would have asked for a different room. Would stay again because of the airport convenience and airport shuttle.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites LAX North

Also Known As:
Embassy Suites Lax North Hotel
Embassy Suites Lax North Hotel Los Angeles
Lax North Embassy Suites
Embassy Suites Los Angeles
Los Angeles Embassy Suites
Address: 9801 Airport Boulevard, Los Angeles, CA 90045
Phone Number:
Region: United States > California > Los Angeles
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#34 Business Hotels in Los Angeles
#36 Family Hotels in Los Angeles
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Embassy Suites LAX North offers spacious suites near Los Angeles Intl Airport, and central to all that the greater Los Angeles area has to offer. Enjoy a complimentary cooked-to-order breakfast, evening Manager's Reception and 24-hour airport shuttle. ... more   less 
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