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“Nice Hotel - Staff Were Very Friendly” 4 of 5 stars
Review of Hilton Checkers Los Angeles

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Hilton Checkers Los Angeles
4.0 of 5 Hotel   |   535 South Grand Ave, Los Angeles, CA 90071 (Downtown)   |  
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Ranked #53 of 324 Hotels in Los Angeles
GreenLeadersSilver level
Ventura, California
Senior Contributor
43 reviews 43 reviews
37 hotel reviews
Reviews in 33 cities Reviews in 33 cities
14 helpful votes 14 helpful votes
“Nice Hotel - Staff Were Very Friendly”
4 of 5 stars Reviewed December 18, 2013

We stayed one night and had a great experience. Although our room was not ready when we checked in, we ended up having a great checking in experience anyway. The Front Desk staff was very nice and apologetic and gave us two vouchers for drinks at the bar. Within 15 minutes our room was ready. The room was very spacious, clean and the furniture was up to date and cozy. The bathroom was huge. The Valet staff was very helpful and friendly. We walked a bit and they gave us directions. The next morning we ordered room service and the food was delicious. We will definitely come back.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rocio_R202, Executive Administrator at Hilton Checkers Los Angeles, responded to this review, January 17, 2014
hank you, for sharing your feedback with us regarding your stay. It has been shared with our management team so that we can continue to improve the experience for our guests. Our associates will be so pleased to hear that you appreciated their level of care and service
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697 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
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English first
La Habra, California
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 18, 2013

I love this hotel the look and feel of it! The location is great! And within walking distance of many cool bars and restaurants. Their new and improved rooftop is super cool! Their rooms are always clean. The staff has always been hospitable and super friendly. Looking forward to returning.

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rocio_R202, Executive Administrator at Hilton Checkers Los Angeles, responded to this review, January 17, 2014
We are so glad we could exceed your expectations and that you enjoyed your stay with us. It sounds like you were able to enjoy many of the attractions that are nearby. Thank you for sharing your experience with us.
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Los Angeles ,California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 18, 2013

This hotel has a downtown location which is convenient for the music center or other downtown venues. It is a smaller older building with no real city views available. We had difficulty with the old plumbing more than 1/2 the shower water came out the bathtub faucet. The rooms were clean convenient and comfortable and the staff professional.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 15, 2013 via mobile

We stayed here on the last leg of our trip and were impressed with the wonderful, attentive service from the moment we arrived to a prompt porter, to leaving with a special taxi service to the airport all arranged for us. The room was lovely, comfortable and quiet, staff friendly and food excellent.

Also Walt Disney concert hall and really good restaurants just a walk away.

Stayed December 2013, traveled as a couple
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Rocio_R202, Executive Administrator at Hilton Checkers Los Angeles, responded to this review, January 17, 2014
We are so glad you experienced an enjoyable and restful stay with us and that our associates could exceed your expectations. We look forward to your return visit.
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Washington, DC, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed December 12, 2013

A solid Hilton Hotel, liked the room, which was modern and clean. A bit louder than some, but I'm a deep sleeper, so didn't bother me. I stayed there for business and have also stayed at the Biltmore next door. The Hilton Rooms are are bit more modern and up to date, but the Biltmore is worth seeing (well the lobby and ball rooms). Great location if you are in downtown LA for business.

  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rocio_R202, Executive Administrator at Hilton Checkers Los Angeles, responded to this review, January 17, 2014
Thank you, for sharing your feedback with us regarding your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 9, 2013

you have to pay parking fee. very unkind, unfriendly staff. I have been 20th country and stayed many hotels. also I prefer hilton and conred hotel. but It was worst experience in Hilton Checkers Los Angeles Hotel.

  • Stayed December 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Checkers01, General Manager at Hilton Checkers Los Angeles, responded to this review, December 13, 2013
Thank you for taking the time to share your experience of Hilton Checkers. Please accept my most sincere apology for the parking fees that were assessed during your visit and I regret that our accommodations fell short of your expectations

Sincerely,
General Manager
Hilton Checkers Los Angeles
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salt Lake City
Top Contributor
78 reviews 78 reviews
54 hotel reviews
Reviews in 44 cities Reviews in 44 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 1, 2013

This Hilton property is located quiet area within walking distance to department stores like Macy's.
As a boutique hotel you will find the charm and function for a leisure or business stay. The warm and welcoming staff work to meet expectations... The roof top view area has a setting area and a hot tub to past the night or enjoy the lobby lounge for after hours. The food was good at the lobby lounge as well. The historical hotel where president Nixon stayed and his dog "Checkers" explains the unusual hotel name. Rooms are small but functional. Only one issue was the pillow casing was not clean so check your linen.

Several local after hours meeting places to unwind or visit LA Live attractions within walking distance or quick $10-13 cab ride and maybe walk back to hotel or the reverse. I walked both ways even at late night 10-12 midnight and found it safe for the most part, although, it is LA so be careful and think safe.

Room Tip: Get a room on the high floors to view the skyline from some rooms
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  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rocio_R202, Executive Administrator at Hilton Checkers Los Angeles, responded to this review, December 3, 2013
We are so glad we could exceed your expectations and that you enjoyed your stay with us. It sounds like you were able to enjoy many of the attractions that are nearby. Thank you for sharing your experience with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Checkers Los Angeles

Address: 535 South Grand Ave, Los Angeles, CA 90071
Phone Number:
Location: United States > California > Los Angeles > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#13 Green Hotel in Los Angeles
#18 Luxury Hotel in Los Angeles
#20 Business Hotel in Los Angeles
#32 Family Hotel in Los Angeles
#54 Romantic Hotel in Los Angeles
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton Checkers Los Angeles 4*
Number of rooms: 193
Official Description (provided by the hotel):
Hilton Checkers Los Angeles Hotel is an historic hotel in Los Angeles that dates back to the 1920s, fully restored to its original splendor. The full service Hilton Checkers Los Angeles Hotel in downtown Los Angeles offers extensive hotel luxuries combined with an intimate ambiance and personalized service unlike any other Los Angeles hotel. One feature not to be overlooked: A stunning rooftop deck showcasing a breathtaking view of the Los Angeles skyline, a perfect setting for receptions or romantic getaways. ... more   less 
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Also Known As:
Hilton Hotel Los Angeles
Hilton Los Angeles
Los Angeles Hilton

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