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The Westin Bonaventure Hotel & Suites: Traveler Reviews


The Westin Bonaventure Hotel & Suites
Hotel class 4 of 5
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404 South Figueroa Street, Los Angeles, CA 90071
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Traveler Reviews

62% Recommend
3.0 of 5 stars 420 reviews
Excellent
90
Very good
129
Average
84
Poor
63
Terrible
43
By trip type
All (420)
Business (104)
Couples (94)
Family (32)
Friends getaway (20)
Solo travel (49)
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“Best Hotel”

The Westin Bonaventure Hotel & Suites

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5 of 5 stars
Ozbren 1 contribution
San Antonio, Texas
Aug 23, 2007 | Trip type: Couples
2/2 found this review helpful

Just wanted to let everyone know that after reading some reviews from other guests, I became a little worried about having booked a stay at Westin Bonaventure BUT do not be worried!! It was an amazing stay, the concierge and housekeeping was awesome! They helped me and my boyfriend find the easiest routes to several locations in LA and were really friendly! The room was amazing, I booked the trip through Priceline and for the price, it exceeded all expectations! The beds are amazing, no matter what time we wold leave, housekeeping came and cleaned, there was no cut off period for having our room cleaned, and the hotel itself is a landmark in LA. Trust me, I am a college student who had never been to LA and for the money I paid, I sure was happy to have booked my stay at Westin Bonaventure. I am definetely staying there again, there was absolutely nothing wrong with the room or the staff. You won't regret your stay!

  • Liked — The room
  • Disliked — Location
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2007
  • Visit was for Hobbies / interest / culture
  • Traveled with Spouse / significant other
  • Age group 18-24
  • Member since August 23, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Beach / Sun, Museums / Cultural / Historical sites, Theme / Amusement park, Shopping, Spa, Sporting event, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $235 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“2 night stop”

The Westin Bonaventure Hotel & Suites

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3 of 5 stars
LenaWales 1 contribution
Wales
Aug 21, 2007
0/2 found this review helpful

We have just returned from 15 days travelling on a coach tour of California starting at San Franciso. We had two nights at the Westin Bonaventure and were delighted to hear of Arnie's entrance on horseback from the lifts in True Lies (?) A lovely room with the best beds and pillows of all the hotels used on our stay. One real disappointment was a meal we had in the Italian Restaurant. The food was mediocre and very overpriced. It bared no resemblance to 'Italian' food.

  • Liked — beds and pillows
  • Disliked — food at Italian Restaurant
  • My ratings for this hotel
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay August 2007
  • Visit was for Hobbies / interest / culture
  • Traveled with Large group or tour
  • Age group 50-64
  • Member since August 21, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Older travelers, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $235 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Not a Westin Experience”

The Westin Bonaventure Hotel & Suites

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2 of 5 stars
zuttoman 20 contributions
Seattle, Washington
Aug 20, 2007 | Trip type: Business
1/1 found this review helpful

I'm a business traveler and I stay at Westin's all the time. If that statement describes you, you will not like this hotel. "Valet" is really self-park with an attendant that's three stories from the check-in. The rooms are small and retrofitted -- there aren't plugs in convenient locations, the nightstands are in weird locations, and the bathroom is small. I'm an SPG Gold so I was upgraded to a "nice" room. The decor in the lobby and in my room was out of date. The irony is that the Sheraton just down the street gives you a much better "Westin" experience because it's been more recently updated. This hotel is just old and tired.

  • Liked — Bed was comfy
  • Disliked — Old, tired property -- nothing was nice
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2007
  • Visit was for Business
  • Traveled with Business colleagues
  • Age group 35-49
  • Member since March 19, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Older travelers, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $235 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Reasonable value for a Westin Hotel”

The Westin Bonaventure Hotel & Suites

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3 of 5 stars
johnsmartin4050 2 contributions
Atlanta
Aug 20, 2007 | Trip type: Couples

We found the Westin to be a very busy hotel with a very nice lobby/atrium with plenty of shops, food, and a great bar. The room itself was very small but well equipped. The bathroom looked nice, but again was small.

If you bring a vehicle, plan on bringing some extra money for the $35 a night charge as well as giving yourself some extra time to get in and out of their parking garage which is very busy and has only one way in and out which gets very congested.

The room was reasonably priced and the service was good.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2007
  • Visit was for Quality time with friends
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since August 12, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Girlfriend getaway, People with disabilities, Older travelers, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Great pool scene, Pet owners, Families with young children
  • I selected this hotel as a top choice for Beach / Sun, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d77874?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $235 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Japanese Steak Restaurant at Level 6”

The Westin Bonaventure Hotel & Suites

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5 of 5 stars
losangeles08_2007 1 contribution
malberg
Aug 20, 2007 | Trip type: Business, Couples

The Hotel is excellent.
But please pay attention when you visit the Japanese Steak Restaurant at the 6th level. In any case please ask for a drink menue before you order. A small bottle of Budweiser costs US$ 13.90 for example and a glass or Merlot US$ 13.95. Beside this about 16% of gratuity will be directly added to the receipt. I would recommend to go there only if money does not play a role.

  • Liked — the lots of possibilities and the travelling opportunities with bus and metro to Hollywood and Santa Monica
  • Disliked — ./.
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2007
  • Visit was for Business
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since August 20, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, Older travelers, Tourists
  • I do not recommend this hotel for A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Pet owners, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Business meeting / Event, Great food / Wine, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d77874?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $235 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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The Westin Bonaventure Hotel & Suites Also Known As

Address: 404 South Figueroa Street, Los Angeles, CA 90071