I stayed at the Bonaventure with a friend of mine last year during our trip to LA. I can honestly say that this was the best hotel I have ever stayed at. I paid $199 a night for the five nights I was there and can honeslty say I think I got a bargain. First and foremost, the rooms were clean and well attended to. The staff was as friendly and helpful as the day is long and the makeup of the structure, with so many floors, shops and restaurants insured that you could never be lacking. The only slight critique I have is more me than the hotel itself. This is such a massive building with unique architecture that it can be hard to navigate when you first get there, but after a day, you'll be a pro. I would defintely recommend it to a friend and can't wait to stay there again on my trip to So Cal this summer. Matt, New York.

I stayed here for a week while attending a business conference taking place in the hotel. The staff overall was very friendly and helpful. I was only put off one time by one concierge, who wasn't of any help when I asked for recommendations for local restaurants (he only named those in the hotel; when I inquired as to some outside the hotel, he merely shrugged). The rooms are a little small but very adequate in size. I had a wonderful view of downtown LA and the mountains in the background. The hotel does have a 70s - 80s feel in decor (as a former resident of Atlanta, it was easy for me to pick out the various signs of a Portman designed hotel) but that did not matter to me at all. SPG rooms have a refrigerator (my colleague, who is not an SPG member, did not have one in his room). The room was clean; maid service was excellent during my stay. The bathroom was nice. There are several food court type restaurants in the hotel, but I did not try any of them. We ate one time in LA Prime; prices were high but comparable to those found in similar restaurants in other large cities. My colleague said that his steak was excellent (I was too cheap to spend that kind of money on a steak that I knew was too big for me to finish; I had the grilled vegetable platter, which was good). The food at Bonaventure Brewery was good also. I did not have an opportunity to use the exercise facilities but they looked good; I never saw lines of people waiting for equipment whenever I walked by. The Staples Center and Disney Music Hall are nearby. public transit is only a short walk away. The hotel staff provided excellent support services for our conference. I had a very pleasant stay overall.

Let me start with the good. The beds were fantastic. Soft and fluffy. The room had a good view. Now for the bad.. Any woman who is traveling without a man has been treated differently by hotel staff at some point..Sometimes it is irritating and sometimes it is so badly that you will never stay there again. This is one of those times. After checking out, my child and I decided to eat before leaving. I told the bellboy that I wouldnt need my car for about an hour-keep in mind that the valet fee is 35.00 per day, not exactly cheap. He rudely informed me that my car was there already and I needed to go. I told him we were going to leave in an hour and to tell the people with my car to save it for an hour. He finally said he would try- AND ROLLED HIS EYES!-Now anyone with a teenager knows how irritating that is. But we ignored it and left. When we left the hotel restaurant after an hour, we went to get the car... at this point it had been moved to Siberia since it took them a half hour to find, The rolling rack that went with it though, was sent to the north pole since that took another 20 minutes to find. Wow, almost an hour to get the car while we waited choking in the garage. Now for the really amazing part -- As the bellboy gave us our rack, and was walking away so we could pack our own car, he looked me in the eye and said- YOU KNOW, WE WAITED A HALF HOUR FOR YOU AND YOU DIDNT SHOW UP!!! Whoa, is there anyone who thinks that the bell person would have said that to a Male traveler--NO Way. So for the pleasure of paying 35.00 to park there overnight. I spent a very rude 2 hours retreiving my car--Not bad for a "4 star hotel".!!!

A John Portman masterpiece--if you're an architecture buff. Hotel is made of 5 funky glass silos with glass elevators that run on the outside of the building. Huge atrium with lots of water features of course. It's a big hotel so a bit impersonal but the staff was extremely friendly. Everyone I ran into, even in the elevators, was very curteous. Wifi in the rooms had very weak signal but I'm not surprised considering the concrete structure and the round buildings. If you arrive late, be sure to have taxi take you to Flower Street entrance, not Figeuroa, which is closed after a certain hour. I was dropped off after 11 p.m. and couldn't get into the hotel. They should install a phone at those doors so guests can call the front desk. Fortunately, an exiting guest let me in. Overall, a very nice hotel with very comfortable beds. Maybe a little pricey but probably the average for downtown L.A.