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The Westin Bonaventure Hotel & Suites: Traveler Reviews


The Westin Bonaventure Hotel & Suites
404 South Figueroa Street, Los Angeles, CA 90071
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Traveler Reviews

62% Recommend
3.0 of 5 stars 420 reviews
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WB: Westin, not Warner Brothers

The Westin Bonaventure Hotel & Suites

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3 of 5 stars
A TripAdvisor Member
Ft. Montgomery, NY
Jul 10, 2004
1/2 found this review helpful

The Westin Bonaventure was convention headquarters for an organization of musicians in early July.

In downtown LA, the location was fine for bus trips to the Cathedral and the new Disney Concert Center. We could have walked there.

Inside, the hotel is a maze of colors and shapes throughout the building. The elevators seem to work either very quickly or very slowly.

It took several days to become accustomed to the locations of the various conference rooms, restaurants, lobbies aand elevators.

The rooms were OK, but on the small side for two full sized beds. Airconditioning worked well and was easy to operate.

There was no refrigerator in the room; when I requested one, I was put on a waiting list.
The coffee pot's lid kept coming off, but the machine did produce coffee. I did not have time to check out the TV, nor to try the fitness center or the various items of physical training in small areas along the center. Nor did I
have the opportunity to visit the restaurant on the 35th floor, atop the tall tower.

Energy conservation policy is in effect; if you want the sheets washed, leave the official note on the bed. If you want the towels washed, leave them on the floor of the bathroom. Otherwise, they would not be changed during your stay.

Unfortunately, our convention occurred over the 4th of July weekend. Most restaurants were closed on the 4th and 5th. That meant only two workers on duty Monday morning for 2,000+ hungry people
who had to catch a bus by 7:30 AM.
Breakfast of low-fat granola cereal, a 2 oz container of milk, one glass jar of juice and 1 medium coffee cost $14.24.

The banquet, for the most part, was well done;
at my table one person collected the tickets reflecting choice of entree; two other waiters seemed terribly confused as to the number of chicken and beef dinners desired.

The outdoor reception (for which convention guests paid $15 each) left something to be desired. The champagne flowed freely; reaching the hors d'oeuvres required standing in a long line.

Price for convention goers was $155 per night for 1 or 2 per room, plus 14% tax and 0.8% surcharge.

If you want downtown location, you have the choice of the WB or the Wilshire Grand.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $235 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
bleak

The Westin Bonaventure Hotel & Suites

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1 of 5 stars
A TripAdvisor Member
houston texas
Jul 6, 2004
1/1 found this review helpful

Dark, bleak and depressing. Small old rooms even on refurbished level. NO safes in room, and odd shaped. Good price if you need to stay downtown. Lobby and interior DARK with little in the way of shops and dining. Would NOT stay there again!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $235 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Nice stay at the Bonaventure

The Westin Bonaventure Hotel & Suites

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4 of 5 stars
A TripAdvisor Member
San Diego, CA
Jun 29, 2004
3/5 found this review helpful

We stayed for one night in June 2004 at the Bonaventure on a Hotels $100/night room rate. Overall, our stay was good - the bed was amazingly comfortable and on the 25th floor, we had a beautiful view of downtown (and all the lights at night).

I had the SAME problem as another reviewer - I reserved and pre-paid for a king sized bed online, and arrived to find we had been assigned a queen sized bed, right next to the elevator (like someone mentioned - anyone in the glass elevator could see right in our room if our curtains were open). I called the front desk and asked to be moved to a king sized bed room, and the woman was very friendly and accomodating and told me to come right down to get a room change. But when I went downstairs, I got a bit of attitude from a different front desk attendant, who said, "What? You don't like your room?" and sort of acted like I was being funny to request to move to the type of room I had pre-paid for.

I wish I had known about the $6 parking around the corner! I did pay $22, but the staff was very nice and let me stay more than 24 hours (From 11:00 a.m. to about 4 p.m. the next day, and I was charged for only one day/overnight stay.) The rotating rooftop bar was a cute place to see the downtown buildings while drinking fruity, pricey drinks. The "mall/food court" part of this hotel is pretty cheesy, 1980s style (orange plastic tables with chairs bolted to the ground) and depressing, but there are plenty of better places to eat outside the hotel.

I was very happy with my re-assigned room - great bed, pillows, shower, and view, and no one from the elevator could see in after I moved. I would stay here again. Also, it's close to the Standard, so you can stay in the Bonaventure (if you're a bit older or not up for a party atmosphere all night), and just get a couple drinks at the Standard to check out the action there.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $235 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Nice hotel, especially if you are running the marathon...

The Westin Bonaventure Hotel & Suites

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4 of 5 stars
claudiaspiandorim 6 contributions
sao paulo, brazil
Jun 25, 2004
4/4 found this review helpful

we stayed at the westin bonaventure for 5 nights in march, with our 4-year-old daughter. as soon as we checked-in, my daughter was offered a nice kids bag, containing a cup with straw and a cap. my husband was running the marathon, and the hotel was right between the start and finish lines! the staff was nice and attentive, and the concierge always happy to help. I must say I was a bit unsure after reading some reviews, but we really enjoyed our stay at this hotel, and found the room to be very comfortable. we reccomend this hotel if you are planning to stay in the downtown area.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $235 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Good

The Westin Bonaventure Hotel & Suites

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3 of 5 stars
A TripAdvisor Member
Jun 22, 2004
2/2 found this review helpful

Stayed 2 nights in June. Hotel: Very good price (100 per night) for the quality of the hotel. Rooms are a good size. The view is really great. Service is good / average. The disappointment was the Heavenly Bed (way to soft, it hurts !) and the supposed restaurants and shops of the lobbys. There is barely one "Sub-way" open, which has not seen one client for a while and two gifts shops. Apart from that, do not expect a shopping center within the hotel. Neighbourhood: Empty on WE and evening. Plenty of shady people and homeless. The only great thinks is the very impressive art deco buildings and the mexican market on Sundays. But we did not go out of the hotel after dark. That hotel can be nice to explore LA downtown but wouldnoit spend entire holiday there !

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $235 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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The Westin Bonaventure Hotel & Suites Also Known As

Address: 404 South Figueroa Street, Los Angeles, CA 90071