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The Westin Bonaventure Hotel & Suites: Traveler Reviews


The Westin Bonaventure Hotel & Suites
Hotel class 4 of 5
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404 South Figueroa Street, Los Angeles, CA 90071
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Traveler Reviews

62% Recommend
3.0 of 5 stars 420 reviews
Excellent
90
Very good
129
Average
84
Poor
63
Terrible
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[ Date ] [ Rating ]
“Nice stay at the Bonaventure”

The Westin Bonaventure Hotel & Suites

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4 of 5 stars
A TripAdvisor Member
San Diego, CA
Jun 29, 2004
3/5 found this review helpful

We stayed for one night in June 2004 at the Bonaventure on a Hotels $100/night room rate. Overall, our stay was good - the bed was amazingly comfortable and on the 25th floor, we had a beautiful view of downtown (and all the lights at night).

I had the SAME problem as another reviewer - I reserved and pre-paid for a king sized bed online, and arrived to find we had been assigned a queen sized bed, right next to the elevator (like someone mentioned - anyone in the glass elevator could see right in our room if our curtains were open). I called the front desk and asked to be moved to a king sized bed room, and the woman was very friendly and accomodating and told me to come right down to get a room change. But when I went downstairs, I got a bit of attitude from a different front desk attendant, who said, "What? You don't like your room?" and sort of acted like I was being funny to request to move to the type of room I had pre-paid for.

I wish I had known about the $6 parking around the corner! I did pay $22, but the staff was very nice and let me stay more than 24 hours (From 11:00 a.m. to about 4 p.m. the next day, and I was charged for only one day/overnight stay.) The rotating rooftop bar was a cute place to see the downtown buildings while drinking fruity, pricey drinks. The "mall/food court" part of this hotel is pretty cheesy, 1980s style (orange plastic tables with chairs bolted to the ground) and depressing, but there are plenty of better places to eat outside the hotel.

I was very happy with my re-assigned room - great bed, pillows, shower, and view, and no one from the elevator could see in after I moved. I would stay here again. Also, it's close to the Standard, so you can stay in the Bonaventure (if you're a bit older or not up for a party atmosphere all night), and just get a couple drinks at the Standard to check out the action there.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $235 (year-round)
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“Nice hotel, especially if you are running the marathon...”

The Westin Bonaventure Hotel & Suites

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4 of 5 stars
claudiaspiandorim 6 contributions
sao paulo, brazil
Jun 25, 2004
4/4 found this review helpful

we stayed at the westin bonaventure for 5 nights in march, with our 4-year-old daughter. as soon as we checked-in, my daughter was offered a nice kids bag, containing a cup with straw and a cap. my husband was running the marathon, and the hotel was right between the start and finish lines! the staff was nice and attentive, and the concierge always happy to help. I must say I was a bit unsure after reading some reviews, but we really enjoyed our stay at this hotel, and found the room to be very comfortable. we reccomend this hotel if you are planning to stay in the downtown area.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $235 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Good”

The Westin Bonaventure Hotel & Suites

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3 of 5 stars
A TripAdvisor Member
Jun 22, 2004
2/2 found this review helpful

Stayed 2 nights in June. Hotel: Very good price (100 per night) for the quality of the hotel. Rooms are a good size. The view is really great. Service is good / average. The disappointment was the Heavenly Bed (way to soft, it hurts !) and the supposed restaurants and shops of the lobbys. There is barely one "Sub-way" open, which has not seen one client for a while and two gifts shops. Apart from that, do not expect a shopping center within the hotel. Neighbourhood: Empty on WE and evening. Plenty of shady people and homeless. The only great thinks is the very impressive art deco buildings and the mexican market on Sundays. But we did not go out of the hotel after dark. That hotel can be nice to explore LA downtown but wouldnoit spend entire holiday there !

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Average price*: $235 (year-round)
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“Two thumbs up!! Loved the Bonaventure!!”

The Westin Bonaventure Hotel & Suites

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5 of 5 stars
A TripAdvisor Member
San Francisco, CA
Jun 15, 2004

Impressive service. Little things like using my name, SMILING, quick responsive service, asking for my feedback--in addition to my insanely comfortable bed and 29th floor stunning view--made for an impeccable stay. The Westin Bonaventure is at the top of my list. Many thanks!

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Average price*: $235 (year-round)
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“Never Again”

The Westin Bonaventure Hotel & Suites

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1 of 5 stars
SuperModo 4 contributions
Lone Star State
Jun 13, 2004
1/1 found this review helpful

What a disappointment!
The Westin location in San Antonio is fabulous, thus we wanted to stay at Westin while in the down town LA area.
The room was uncomfortably small and such an odd shape.
The hotel apparently attracts many non-guests.
This was very alarming in that the security was next to none.
It was a very uncomfortably feeling to know any one has access to the floors of your hotel.
Nonetheless, we thought the hotel was very un-impressive and will not stay there on our next visit to the LA.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $235 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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The Westin Bonaventure Hotel & Suites Also Known As

Address: 404 South Figueroa Street, Los Angeles, CA 90071