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“Mega hotel” 3 of 5 stars
Review of The Westin Bonaventure Hotel & Suites

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The Westin Bonaventure Hotel & Suites
4.0 of 5 Hotel   |   404 South Figueroa Street, Los Angeles, CA 90071 (Downtown)   |  
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Breakfast for 2 Included
Ranked #76 of 339 Hotels in Los Angeles
GreenLeadersGold level
Los Angeles, California
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Mega hotel”
3 of 5 stars Reviewed March 19, 2013

Stayed at this hotel for 2 nights in its 1 bedroom suite. good value, huge room. The room itself is just another Westin standard room. nothing special, nice, clean and comfortable.

The hotel itself is safe and secured, you need to use your key card to get to the guest room floors. This is extremely important considering downtown LA is probably one of the most dangerous places I have been to :P

The hotel is huge, i got lost a few times but hotel staff were all nice and helpful. It's very convenient and have bridges connecting to quite a bunch of other office buildings in downtown.

Parking is however expensive, but then it's the standard hotel valet price so you really don't have a choice.

I went to the spa for a massage, price is not bad considering it's inside a hotel, but if you have a car, you might want to drive to koreatown/mid-wilshire area (15 mins) for a cheaper and better spa experience.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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2,153 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (368)
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Luckenbach, Texas
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed March 18, 2013

Very nice hotel with courteous and professional staff. The revolving bar on top gives you a beautiful view of LA's landmarks. Close to wonderful restaurants and The Staples Center. Close to public transit and the fashion district. Will be back!

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
98 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed March 18, 2013

The hotel was nice but it was nothing speculator. The staff seemed pleasant and the room was clean and pretty comfortable.

Just be aware if you’re checking in after 11 p.m. there is no food on sight, despite what they tell you at the front desk. And there is not much to walk to either.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cooper City, Florida
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed March 16, 2013 via mobile

We stayed here for one night, and the hotel rooms were comfortable and roomy. The hotel is very large and sometimes it is a bit hard to get around, but it is like a little city. There is some shopping and a few restaurants in the hotel area, which was nice, especially for a road warrior. The rotating bar was neat. The service was great.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennsylvania
Level Contributor
57 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed March 15, 2013

I love the Westin hotels! My room was most comfortable, containing amenities I desired, providing me a perfect view and a restful night's sleep. Staff at the Bonaventure are all incredible, from the Valet to my personal room service staff. Not a single personal need was left unfulfilled, and all done by smiling and happy folks. Comfy bed...VERY comfy bed! My coffee pot didn't work, and in five minutes, I had a new coffee pot delivered along with plenty of complimentary coffee!
I never waited for an elevator and had great, hot showers each day. I was here for an Awards Gala, so I was not looking for a downtown experience.

Room Tip: I was in Blue Tower and it served me well.
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley D, Manager at The Westin Bonaventure Hotel & Suites, responded to this review, March 21, 2013
Thank you for sharing your review and for your continued support of the Westin brand and our hotel. We appreciate your comments for our well-appointed guestrooms, in room amenities and remarkable views of downtown Los Angeles. Customer service is very important to us and we are pleased to hear that each and every one of our associates exceeded your expectations. Thank you again for sharing your feedback and we look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego
Level Contributor
82 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed March 15, 2013

I was on a business meeting. The company sponsored and booked me here.

I arrived (in L.A.) by train, and a cab brought me from Union Station, a 15-minute drive. Check-in was seamless, the reception was friendly.

The hotel interior is huge, consisting of four towers, each with multiple floors (about 14). The layout was impressive, modern, plush (and clean!) However, finding one's room is a challenge within this multi-structured setup.

The room was adequate, the bathroom, (I suspect the counter would be insufficient for female travelers to place their toiletries). The bed was large, clean. No problems with noise or other distractions.

The hotel is located in a business district. Everything's here: restaurants, a mall with large and tiny shops.

Bottom line: Not a locale for a vacation or leisure trip, but as a business traveler, all the conveniences are here.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
65 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed March 14, 2013 via mobile

You can tell allot about a person or even a business on how they face adversity. I had a problem, that when defined, the staff did not deny but acknowledged. They rallied to make everything right. To a person the employees from management to housekeeping were exceptional and attentive. 

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Westin Bonaventure Hotel & Suites

Address: 404 South Figueroa Street, Los Angeles, CA 90071
Phone Number:
Location: United States > California > Los Angeles > Downtown , Central L.A
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Green Hotel in Los Angeles
#23 Luxury Hotel in Los Angeles
#38 Family Hotel in Los Angeles
#50 Romantic Hotel in Los Angeles
#54 Business Hotel in Los Angeles
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin Bonaventure Hotel & Suites 4*
Number of rooms: 1354
Official Description (provided by the hotel):
Elegantly presiding over the City of Angels, The Westin Bonaventure Hotel & Suites provides the ultimate urban oasis in the heart of the business district. An international symbol that has come to represent the beauty and sophistication of the city itself, this famous Westin Los Angeles hotel is one of the most photographed destinations in the world. Stroll through our atrium lobby and you'll immediately see why. Whether you're visiting for a leisurely weekend getaway, business meeting or special event, our downtown Los Angeles accommodations define the essence of modern luxury. ... more   less 
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Also Known As:
The Westin Bonaventure Hotel Los Angeles
The Westin Bonaventure Hotel And Suites
Westin Bonaventure Hotel
Westin Los Angeles
Los Angeles Westin

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