We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Mega hotel” 3 of 5 stars
Review of The Westin Bonaventure Hotel & Suites

Save Saved
You added The Westin Bonaventure Hotel & Suites to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
The Westin Bonaventure Hotel & Suites
4.0 of 5 Hotel   |   404 South Figueroa Street, Los Angeles, CA 90071 (Central L.A)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Deal
Complimentary Breakfast
Ranked #62 of 318 hotels in Los Angeles
GreenLeadersGold level
Los Angeles, California
Contributor
18 reviews 18 reviews
17 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“Mega hotel”
3 of 5 stars Reviewed March 19, 2013

Stayed at this hotel for 2 nights in its 1 bedroom suite. good value, huge room. The room itself is just another Westin standard room. nothing special, nice, clean and comfortable.

The hotel itself is safe and secured, you need to use your key card to get to the guest room floors. This is extremely important considering downtown LA is probably one of the most dangerous places I have been to :P

The hotel is huge, i got lost a few times but hotel staff were all nice and helpful. It's very convenient and have bridges connecting to quite a bunch of other office buildings in downtown.

Parking is however expensive, but then it's the standard hotel valet price so you really don't have a choice.

I went to the spa for a massage, price is not bad considering it's inside a hotel, but if you have a car, you might want to drive to koreatown/mid-wilshire area (15 mins) for a cheaper and better spa experience.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,550 people have reviewed this hotel

Traveler rating
    378
    630
    315
    133
    94
See reviews for
190
373
160
549
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (238)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Luckenbach, Texas
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 18, 2013 via mobile

Very nice hotel with courteous and professional staff. The revolving bar on top gives you a beautiful view of LA's landmarks. Close to wonderful restaurants and The Staples Center. Close to public transit and the fashion district. Will be back!

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Top Contributor
79 reviews 79 reviews
35 hotel reviews
Reviews in 33 cities Reviews in 33 cities
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed March 18, 2013

The hotel was nice but it was nothing speculator. The staff seemed pleasant and the room was clean and pretty comfortable.

Just be aware if you’re checking in after 11 p.m. there is no food on sight, despite what they tell you at the front desk. And there is not much to walk to either.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liberty, Missouri
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 16, 2013 via mobile

We stayed here for one night, and the hotel rooms were comfortable and roomy. The hotel is very large and sometimes it is a bit hard to get around, but it is like a little city. There is some shopping and a few restaurants in the hotel area, which was nice, especially for a road warrior. The rotating bar was neat. The service was great.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennsylvania
Senior Contributor
43 reviews 43 reviews
3 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 15, 2013

I love the Westin hotels! My room was most comfortable, containing amenities I desired, providing me a perfect view and a restful night's sleep. Staff at the Bonaventure are all incredible, from the Valet to my personal room service staff. Not a single personal need was left unfulfilled, and all done by smiling and happy folks. Comfy bed...VERY comfy bed! My coffee pot didn't work, and in five minutes, I had a new coffee pot delivered along with plenty of complimentary coffee!
I never waited for an elevator and had great, hot showers each day. I was here for an Awards Gala, so I was not looking for a downtown experience.

Room Tip: I was in Blue Tower and it served me well.
See more room tips
  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley D, Manager at The Westin Bonaventure Hotel & Suites, responded to this review, March 21, 2013
Thank you for sharing your review and for your continued support of the Westin brand and our hotel. We appreciate your comments for our well-appointed guestrooms, in room amenities and remarkable views of downtown Los Angeles. Customer service is very important to us and we are pleased to hear that each and every one of our associates exceeded your expectations. Thank you again for sharing your feedback and we look forward to welcoming you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
Reviews in 30 cities Reviews in 30 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 15, 2013

I was on a business meeting. The company sponsored and booked me here.

I arrived (in L.A.) by train, and a cab brought me from Union Station, a 15-minute drive. Check-in was seamless, the reception was friendly.

The hotel interior is huge, consisting of four towers, each with multiple floors (about 14). The layout was impressive, modern, plush (and clean!) However, finding one's room is a challenge within this multi-structured setup.

The room was adequate, the bathroom, (I suspect the counter would be insufficient for female travelers to place their toiletries). The bed was large, clean. No problems with noise or other distractions.

The hotel is located in a business district. Everything's here: restaurants, a mall with large and tiny shops.

Bottom line: Not a locale for a vacation or leisure trip, but as a business traveler, all the conveniences are here.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
62 reviews 62 reviews
7 hotel reviews
Reviews in 34 cities Reviews in 34 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 14, 2013

You can tell allot about a person or even a business on how they face adversity. I had a problem, that when defined, the staff did not deny but acknowledged. They rallied to make everything right. To a person the employees from management to housekeeping were exceptional and attentive. 

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to The Westin Bonaventure Hotel & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Bonaventure Hotel & Suites

Also Known As:
The Westin Bonaventure Hotel And Suites
The Westin Bonaventure Hotel
The Westin Bonaventure Hotel Los Angeles
Westin Bonaventure Hotel
Westin Bonaventure
Westin Los Angeles
Los Angeles Westin
Address: 404 South Figueroa Street, Los Angeles, CA 90071
Phone Number:
Location: United States > California > Los Angeles > Central L.A , Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Los Angeles
#21 Luxury Hotel in Los Angeles
#37 Family Hotel in Los Angeles
#48 Business Hotel in Los Angeles
#62 On the Beach Hotel in Los Angeles
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin Bonaventure Hotel & Suites 4*
Official Description (provided by the hotel):
This iconic LA symbol is found in the Financial District. We're also within walking distance of Los Angeles Convention Center plus entertainment venues such as Staples Center, Nokia Theatre, LA Live. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Expedia, Travelocity, Priceline, Starwood, Tingo, Otel, TripOnline SA, Asiatravel.com Holdings, getaroom.com, HotelsClick, Agoda and Venere so you can book your The Westin Bonaventure Hotel & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage The Westin Bonaventure Hotel & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.