Stayed here for work as it it is close to my LA office, which was good, but the hotel is in poor condition. Room was tiny, three times the electricty went out in my room when I tried to dry my hair - and I only had the dryer and the bathroom light on! Rooms are not as clean as you would expect for a Westin and the hotel is so massive, it feels like a big warehouse. Would not recommend staying unless you need to for business. Inconvenient for all other areas to get to.

As participant at a medical congress the Westin Bonaventure was part of the proposed hotel.We choose it because it was possible to walk to the congress center.I've made the reservation the 1st day of the opening site, in June 2007.
When we arrive at 8'50 pm, from France, we got the 1457 room, in the middle tower...Nice room, perhaps little in size for three(2 parents and our 14 years old daughter..) but not too little...
Problem was the NOIZE...Beware, middle tower is where the vending and ice machine are and they are ANTIQUES...
So, I go down and they relocate us to the 1051...in a lateral tower, far from those machines...Rooms here are smaller but as we are not a long time in it(a lot to do...)it was OK...But the tenth floor is the first floor of guest rooms and so you have the "ventilation" fan from the lobby on the "roof" , a little noisy(less than ice machine..).
I go down to try to get a room on a higher floor and come the usual sentence : sorry but as you check in late, you've got the last rooms and so in the lower floors...Even with my Starwood card impossible to change...They were sold out...
It's not the first time I've this respons in US and I find this policy a litlle...stupid!!!
Whe I was student, I've worked in the hotel industry and in France, sooner you reserve and better is the room you have in the category of price you request...Here, just to check in early and you have the best...
For the last 2 nights we have had a room adjacent for our daughter, at the same rate, they said...By chance, I verify and on the note, the rate was the one of a triple occupancy...So I've to
go to reception to have the correction...(double occupancy for the last 2 nights of the 1051 and single occupancy for the 1052 where was our daughter..).
So, nice location in downtown, not far/Stapple center, chinatown, metro...but this hotel has now its "age" and need to be rethinked in size of rooms and room's attribution policy...
Erik.

We booked through Priceline and paid very little, so we were okay with the downtown location for a touring trip. However they gave us the smallest room (it did not have room for a closet) that was right next to the elevators, because we were paying so little. We went to Catalina Island one day, and the hotel location was actually really good for that because it is right next to the entrance for the harbor freeway. Parking was very expensive and wireless internet was not free. We liked the gym and the spa.

Not too bad for the low price I got, but this Westin isn't nearly up to the standards of other locations. Carpet and furnishings are due for an upgrade. The hotel in general is a very dated. Not a terrible place, but easy to do better downtown.