Got the room for $100 on Priceline, which is a fair price for downtown LA. Needed a hotel near the Disney concert hall, but would never stay here again. It's a huge place, the public areas are quite beautiful, but the room was very, very tired. Mostly based on the fact that the bathroom hadn't been renovated in 35 years or more, mismatched tiles, etc. The housekeeping standard is terrible--thick layer of dust on the bathroom lights and the ventilation grills. I also expect much higher quality beds if you're going to claim this is a 4 star hotel.

I stayed in this hotel in September 2007. Before making a reservation I read all reviews of which many were very contradictory and that made me a little worried. Some people rated the hotel as 'terrible' while the others 'excellent': What's 'dump' for one is a 'lovely place' for another. You can not expect the hotel to be brand new if people have stayed there before you and certainly will after you. Nobody is going to paint the walls after each guest leaves!!! What I'm trying to say is that the reviews are very helpful but at the same time you should not take it as 100% truth. When I checked in with a party of 10 people, the staff was very helpful and we were checked in prompthly. The rooms were big, nicely decorated and very clean. I loved the hotel and would stay here again in a hearbeat!

I recently stayed at the Biltmore in downtown LA and was very disappointed. I was part of a large not-for-profit conference group, and my guess is the rates were good so that is where we stayed. I would like to say that the conference facilites were good and the food better than average for this type of situation. But the rooms were really tired. Very old and faded furniture, old bathrooms, tiny tv's. Non of the little amenities that make your stay a bit nicer ie. makeup mirror, mini bar, safe in room. Even in my upgraded "suite" the room was just bigger, but pretty barren. At least in the suite I had a slightly larger tv and a closet. Plus, in the business center you were charged $.49 a minute to use their computers, which is really nuts. Downtown LA is very sketchy, and If you are attending a conference at the Biltmore, try to stay in one of the other hotels nearby. The staff was fine, but the accomodations very poor.

We stayed at this hotel as part of a road trip; it was the most expensive hotel of the stay and the most disappointing at the same time. Very snooty reception desk, surprising as most of the clientele were dressed casually. We were given one of the worst rooms in the place, dank, dark and dusty. We complained immediately and someone on the front desk said they would allocate another room but this didn't materialise until I had phoned the front desk a further FOUR times, not what one needs after a long journey when all you want to do is unpack and take a shower. The room we were given was slightly better but still disappointing. On the plus side we met a couple of very nice staff members, the concierges could not have been more helpful and the lady who served in the bar was lovely. Do think carefully before booking this, I wish we had gone for something like the Chateau Marmont or similar now.