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“Location is great...and that's pretty much it” 3 of 5 stars
Review of Radisson Midtown at USC

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Radisson Midtown at USC
2.5 of 5 Hotel   |   3540 S Figueroa St, Los Angeles, CA 90007   |  
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Ranked #111 of 323 Hotels in Los Angeles
Orlando, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Location is great...and that's pretty much it”
3 of 5 stars Reviewed 4 weeks ago

Stayed here Aug. 9 thru August 11, 2014.Arrived around 10:30am hoping for an early check-in, but no chance. We roamed around the USC campus, ate some lunch and came back at 2:50pm and our room was ready. Unfortunately for others in the lobby, their rooms weren't and mgmt. was on there handing out free drink coupons for the restaurant bar.

I opted for the Business Class Rate-Deluxe Room. I'm pretty sure that wasn't what I received, though. It was supposed to include:

-Upgraded room - upgraded from what? It was pretty standard so not sure.

-Breakfast coupons for two (2) included per day - only received 1 breakfast coupon even though there were two people booked for the room.

-Drink coupons for two (2) included per night - only received 1 drink coupon

-Week day newspaper delivered to the room - didn't stay during weekday

-1000 bonus Gold Points per night - received

-Early Check-in Service (based on availability) HA HA - no one gets early check-in

Additional features include:
-Free Internet - slow and spotty in the room, but fast in the lobby and restaurant

-Upgraded Bathroom Amenities including bathrobe and slippers for two (2) -Robe, No slippers

-In-Room Laptop Safe - Not there. Asked about this and they are replacing the in-room safes. As an alternative, I can stand in line at the front desk with all my valuables, have them put them in a safe, then upon my return, stand in line at the front desk again to retrieve my valuables. Do this every time you leave the hotel.

-iHome, or similar clock radio with iPod/MP3 connection - great if you have an iPhone 4, you can charge and listen to music. Otherwise, there's a 3 inch audio cable on the back and you can plug-in and listen. Awkward placement but it works ok.

The room was basic - King bed, small desk (even though they advertise a "spacious work desk with lots of outlets")

The view of the USC campus would be great if it wasn't for the filthy single-pane screwed shut windows. I asked a housekeeper how often they clean the windows - she had been there 6 months and hadn't seen it done.

The filthy single-paned windows do nothing to block the noise from busy Figueroa Street. Loud exhausts, sirens, motorcycles, horns, car alarms, etc. are present at all hours.

The shower was strange - the water pressure would fluctuate on its own, high then low, high then low.

On the plus side, the hotel restaurant served a very nice breakfast and the staff was cordial.

It's all about location: There's a CVS drug store and Fresh and Easy market 3/10ths of a mile or six minute walk down Figueroa to the right as you exit the lobby.

There's a Starbucks, a pizza place and a burger place to the left and down the hill as you walk out the lobby doors.

All in all, not a great stay but it served it's location purpose for visiting USC and attending the Teen Choice Awards at the Shrine Auditorium. I paid 329.00 a night plus tax. Based on price and the hotel itself, I don't think I'd stay again or recommend it to someone else. They advertise one thing and you receive something much different.

Room Tip: Get a room that doesn't face the street or the university. heavy traffic plus single-paned windo...
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  • Stayed August 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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217 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Osprey, Florida
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at the Radisson a few months ago and was so underwhelmed that when I went back to LA 2 months later, I stayed at a different hotel. This time I decided to try the Radisson again since I was moving my son into his dorm at USC and the Radisson's location can't be beat. I don't remember what floor I was on in April, but this time I was on the 6th floor and the room must have been newly renovated. It was fresh and bright and clean and comfortable. Truly a pleasure. The lobby staff was friendly and efficient, and we have really enjoyed our breakfasts at McKay's next door. I'm looking forward to many more stays during the next 4 years while my son is at USC.

Room Tip: Ask for a newly renovated room.
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  • Stayed August 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mission Viejo, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

"$279 per night" is what's advertised on Radisson's website for this hotel. Ridiculous, especially since this hotel is ghetto-fabulous (next to USC) and has serious problems with parking (e.g. they charge $20 per night for parking and they lock the access doors to the parking lot after 5 or 6pm so hotel guests cannot get in, unless they enter through the car access way).

  • Stayed August 2014, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Radisson Hotels

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Daniel Z, Front Office Manager at Radisson Midtown at USC, responded to this review, 4 weeks ago
Hello,

Thank you for taking a moment to share feedback regarding your stay. Please accept our apologies for the issues you encountered. If you would like to discuss this matter in further detail, please do not hesitate to reach out.

Regards,
Radisson USC
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, United States
1 review
5 of 5 stars Reviewed August 18, 2014

This hotel may not look like much from the outside, but everything was wonderful...and often it's the inside that counts. From the customer service, to the comfort of the bed, everything was outstanding! Hotel has everything you need. Great location too!

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Radisson Hotels

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Attleboro, Massachusetts, United States
2 reviews
4 of 5 stars Reviewed August 18, 2014

This hotel was very clean and had great customer service. I stayed 3 nights and there was complimentary breakfast every morning. Beds were comfortable and all we had to do was put our dirty linen on the floor to get clean ones. Would definitely stay again.

  • Stayed August 2014, traveled with friends
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 of 5 stars Reviewed August 18, 2014

Perfect location for USC parents, right across street from campus. Parking good but $20/night. Hotel rooms are tired. Carpet is really dated, and bathroom is dated as well. Common areas and elevators are updated.

  • Stayed August 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed August 16, 2014

The reason I am giving this hotel only 3 stars is there is NO HANDICAP PARKING IN FRONT OF THIS HOTEL. In fact, you can see where they painted over the blue handicap in FRONT OF THIS HOTEL. I was told to park in the garage which is a long distance. I could not even find the markings from the garage to this hotel? Can you??? I can't believe that this is legal with parking so bad and unthoughtful for the disabled! Plenty of parking for the staff in front. I can show pictures as I took them!! Would like an answer from Radisson on why no handicap parking accessible by front door of this hotel and why the handicap parking is painted over in black paint. I have pictures.

Room Tip: Find a different hotel if you are handicapped!
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  • Stayed August 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Radisson Midtown at USC

Address: 3540 S Figueroa St, Los Angeles, CA 90007
Phone Number:
Location: United States > California > Los Angeles
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #111 of 323 Hotels in Los Angeles
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Radisson Midtown at USC 2.5*
Number of rooms: 240
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Also Known As:
Radisson Midtown At Usc Hotel Los Angeles
Radisson Hotel Los Angeles
Los Angeles Radisson
Radisson Los Angeles

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