My husband and 2 teenage sons stayed here on a recent trip to tour UCLA. It is located at the 405 Freeway and Sunset Blvd. We stayed in room 117 which is not far from the main lobby. The room was not your average chain hotel room. The decor was very modern which I enjoyed. A nice change from Marriott, Sheraton, etc. The bedding was very comfortable. I was concerned because we only reserved one room for all 4 of us, and the hotel does not have queen sized beds.We had a room with 2 doubles and a twin sized roll a way bed. My older son who is 6'1" really appreciated that the roll a way was a real twin mattress and not one of those mattresses that folds in half. We were all very comfortable. The free wireless Internet connection was very strong and we were able to have 3 laptops connected to the Internet at once.

The bathroom was beautiful with travertine floors and shower/tub. The bathroom is average size but has an upgraded sink and hardware. The bathroom was very clean - no mold/mildew. There is lots of counterspace.

The pool was being renovated so it was not available, but the staff had mentioned that they had arranged for guests to use another pool elsewhere (at UCLA I believe?).

The parking was $25 which I thought was steep, but this is LA. Beware that when leaving the hotel, it is almost impossible to go east on Sunset. You have to go west and make a u-turn so leave a few extra minutes.

Overall, a nice stay, and I would definitely stay again. I told them I was touring UCLA so they gave me the UCLA rate which I think was about $25 cheeper, so try to get a discount if you can.

I stayed at the Luxe for a recent business meeting and the hotel and service were both fantastic! The rooms are huge! The hotel has totally been redone and Everything in my room was brand new! The front desk clerk was very hospitable and I have never been so "welcomed" in an LA hotel!
My room service breakfast was delivered in less then 10 minutes and they even called to make sure I was happy with my meal and did not need anything else.
After breakfast I checked out and my car was waiting for me, no that is service! I will be back!

My husband and I stayed here while attending a wedding (not on site) over the weekend. After reading some of the reviews, we asked for a renovated room. They added $10 to the price for a renovated room.

Our room was huge. Nice furnishings and decor. There was even a kitchen in the room, and we had not requested one. Nice wide flatscreen tv mounted to the wall.

Discovered that our shower was broken. The knob that you pull to get the shower to turn on had broken off. We called down to the front desk, and they promised to get somebody to fix it. It was fixed by the time we returned from the wedding. Inconvenient.

We requested room service for breakfast the next morning. Not only did it not arrive at the time we requested, but I noticed that nobody even picked up our request (left on the door) until that morning. They did get the order in and prepared quickly but another minor inconvience.

Upon checking out, I asked if we could use the business center to print out our airplane boarding pass. The center was occupied, but the front desk offered to print them out for us which was nice.

We were given one of the unrenovated rooms in the upper building, which was far from the main lobby and restaurant. Our room was about 40-50 years old and was very dated, although quite large. The closet was tiny and you could only open 1/2 of it at any time. The plumbing required replacement. The cleaning staff unplugged the bed lights each day for some reason (the plug was under the bed). The windows to the room were filthy as was the carpet in the room. The furnishings in the room were made of formica.

The staff in the restaurant could not understand our orders and were very slow.

The problem is that the main lobby is very fashionable and provides a false expectation.

We think that our room and the service were worth about 1/2 of what we paid. Would not stay there again as we had a 2 star experience.