My girlfriend and I took a a week long vacation at West LA in early-mid January to see some friends and enjoy the nicer weather this time of year compared to where we are from. The hotel is VERY conveniently located right by the intersection of 405 and Sunset Blvd and close to most of the major attractions around town. The property is spacious and artfully maintained. The hotel buildings are less well maintained and can feel a bit outdated at times, with walls and furniture showing signs of aging and unevenly hung wall decors.
The staff was professional yet friendly. I left behind multiple items in my room after check out and they just about bent over backward to help me ship back all of my things. The consistency and reliability of their services over the entirety of our extended stay were impeccable.
We originally reserved one of the "vista suite" that promised unique design and a "sweeping city views." However, the room as we came to find out featured predominantly highway 405 with the skyline of some city barely noticeable in the background. The "unique design" was basically an odd infusion of several pieces of oriental wooden furniture around the room.
The faucet from the tub had brown water coming out initially and there were a couple of some sort of insects in the room. This indicated that the particular room had not been occupied for some time, and the water and the bugs terrified us. In addition, because the room was so close to the highway, noises from it became loud enough to disturb our sleep in the morning during AM rush.
Obviously we requested a room change the next morning, and the front desk was beyond helpful. We were "upgraded" to a junior suite, which I thought was less expensive, but we were more than happy about the room change. We were much happier about the rest of our stay.
- Official Description (provided by the hotel):
- The Luxe Hotel Sunset Boulevard is an in-town boutique resort, situated on seven secluded and beautifully landscaped acres in one of Southern California's most accessible and exceptional locations. Located at the entrance to the exclusive suburbs of Bel-Air and Brentwood and just below the famed Getty Center, and minutes from UCLA, the hotel is at the gateway to Los Angeles and its surrounding communities. The hotel offers a stylish and supremely comfortable California-modern look and welcoming, professional, personalized care. ... more less
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- Also Known As:
- Luxe Hotel Los Angeles