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“Great Quality for the Money” 4 of 5 stars
Review of Luxe Sunset Boulevard Hotel

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Luxe Sunset Boulevard Hotel
4.0 of 5 Hotel   |   11461 Sunset Boulevard, Los Angeles, CA 90049 (Westside)   |  
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Ranked #39 of 324 Hotels in Los Angeles
Greenwich, Connecticut
1 review
“Great Quality for the Money”
4 of 5 stars Reviewed March 24, 2013

Perfect location and hotel for us. We were visiting colleges in LA, and UCLA was just down the road; a complimentary ride from the hotel! Our spacious room was clean and ready when we arrived, and we heard no highway noise. We enjoyed our meals at the hotel restaurant and found the prices to be the norm. Rita, at the reception desk, was incredible helping us with restaurant suggestions and reservations. I would definitely stay there again.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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645 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (168)
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English first
Los Angeles, CA
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 23, 2013

Checked in around 4 and went to my room. Room description says there is a balcony; I paid about $30 bucks more for it. There is no balcony in this room. Called the front desk: they said, oh, only a couple of the rooms of that class don't have a balcony. If you want to wait 45 minutes we can put you in one with a balcony. After several hours in traffic, no, I do not want to wait 45 minutes to get the kind of room I reserved. Perhaps the room description should not promise a balcony since customers like myself will be disappointed when they don't get what they paid for.

  • Stayed March 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly H, Director of Operations at Luxe Sunset Boulevard Hotel, responded to this review, March 26, 2013
Dear franktraveller,

I would like to take this opportunity to apologize for the experience you had with us. I can assure you that this is not typical. I have reached out to you privately to discuss this matter in detail and hope to speak with you soon. Please know that we pride ourselves on our personalized and genuine customer care and I would greatly appreciate the chance to prove this to you.

I look forward to speaking with you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 20, 2013

Absolutely loved this hotel. In a 400 square mile city, this hidden oasis, with candle fragrance, lush landscape, pristine grounds, clean lines, peace inspired rooms, and warm staff was quite a surprise. The food and wine choices are excellent. This boutique hotel won't disappoint you.

Room Tip: I enjoyed staying in the main building as no shuttling was required.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly H, Director of Operations at Luxe Sunset Boulevard Hotel, responded to this review, March 23, 2013
Dear cherylyvonne,

Thank you so much for joining us and your wonderful depiction of our property! We strive to create a tranquil escape in heart of a big city for our guests. We are pleased that you had such a good experience and we look forward to welcoming you again soon!
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Santa Monica, California, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 15, 2013

Luxe Summit Belair -Excellent Location, Excellent Value, Lulu Juarez - you are great! thank you, The Reception staff were very friendly, Valet parking efficient, Location is near everything in West LA and near to Santa Monica, Bev Hills and the 405 freeway. Although this is not a destination hotel, it is very reasonably priced and its location make it an excellent choice. Lulu Juarez manages the guest services and maid services, and she made the stay personal. She was always checking in on the family and making sure the rooms were in turned over promptly. The rooms are as nice as the 5 star hotels in Santa Monica and way less in price. The rooms are clean. By the way- the breakfast and the bar are fantastic, We use this hotel all the time. THANK YOU

Room Tip: Quiet room near the pool , west and north facing
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly H, Director of Operations at Luxe Sunset Boulevard Hotel, responded to this review, March 23, 2013
Dear Philip A,

We truly appreciate your endorsement of our property! It was a pleasure having you and your family spend such a special occasion with us. We couldn't agree more with your description of Lulu Juarez. She is one of our most tenured and treasured employees. The entire team looks forward to welcoming you again soon!
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Los Angeles, California, United States
1 review
5 of 5 stars Reviewed March 14, 2013

We recently hosted a conference at the Luxe and everyone raved. We could not have asked for better service, a lovelier venue, and more delicious food. The location, half-way between the city and valley and just off the 405 freeway was central for our guests coming from throughout the LA area. Our presenters stayed at the hotel and felt well pampered. Conference attendees kept saying: "I can't believe this is conference food." "The outdoor patio (where we had lunch) made us feel like we were at the loveliest resort." "The service was incredibly attentive." We hope to come back on an annual basis. Thank you!

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly H, Director of Operations at Luxe Sunset Boulevard Hotel, responded to this review, March 20, 2013
Dear Miriam H,

Our Catering and Events Team could not be happier to read about your recent experience at our property! Your thoughtful descriptions about our venue are much appreciated. I know that our Executive Chef will be thrilled to hear about the comments on how the food was such a "hit". We do pride ourselves on our personalized and attentive service, so it's a pleasure to know that is what your guests experienced with us. On behalf of our Team, we would love host your event every year and look forward to welcoming you and your guests back soon!
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Portola Valley, California
Senior Contributor
48 reviews 48 reviews
45 hotel reviews
Reviews in 37 cities Reviews in 37 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed March 14, 2013

This hotel was perfect for me. It is right on the corner of Sunset and the 405 Freeway which made my daily trip to the valley a breeze, even with the construction. My room was huge, on the first floor and accessible. I ate dinner every night in the restaurant and enjoyed the menu and decor. There is a nice outside sitting area to have an quiet drink and relax. I never went to the pool so I cannot comment on that. The valets were nice and helpful. All in all, a smoothe and easy experience.

  • Stayed August 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 14, 2013

This was a very beautiful Hotel to stay at. Nice view from the bed of the skyline, spacious room, and bath. Large closet, and interesting things that you could buy in the room, from a Happy Book, to a first aid kit and more.

Room Tip: Choose one at the top building & ask for a second floor to get the view
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Luxe Sunset Boulevard Hotel

Address: 11461 Sunset Boulevard, Los Angeles, CA 90049
Phone Number:
Location: United States > California > Los Angeles > Westside
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in Los Angeles
#14 Luxury Hotel in Los Angeles
#26 Family Hotel in Los Angeles
#32 Romantic Hotel in Los Angeles
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Luxe Sunset Boulevard Hotel 4*
Number of rooms: 160
Official Description (provided by the hotel):
The Luxe Hotel Sunset Boulevard is an in-town boutique resort, situated on seven secluded and beautifully landscaped acres in one of Southern California's most accessible and exceptional locations. Located at the entrance to the exclusive suburbs of Bel-Air and Brentwood and just below the famed Getty Center, and minutes from UCLA, the hotel is at the gateway to Los Angeles and its surrounding communities. The hotel offers a stylish and supremely comfortable California-modern look and welcoming, professional, personalized care. ... more   less 
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Also Known As:
Luxe Hotel Los Angeles

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