Had a 2 night stay for a conference. First impression of the hotel was pleasant. Nice decor with a boutique feel. Chic lobby area with nice bar and restaurant. We had a room in the main building on the first floor very close to the lobby, which was very convenient.
Pros - Easy access to the highway and to nearby points of interest like Rodeo Drive etc. Very friendly staff. Large rooms. Good food and drinks in the restaurant and bar. Valet staff was very nice and always helpful. The rooms were very quiet especially considering the hotel was completely sold out. We were warned that staying in the main building may be noisy but that was definitely not the case at all.
Cons - Small uncomfortable beds. Small bathroom and sink area. Small TV (odd for a room so large). Extremely slow service during busy times (does not seem to be equipped to handle large groups). Multiple issues with hot water, or lack thereof, in both the sink and shower.
My husband misplaced a valuable portfolio and an electronic device one evening during meetings. The staff went out of their way to help him locate it. As it turned out, it was found and returned by a staff member named Javier. We were very grateful. I definitely would not have any concerns about security with the staff.
I highly recommend a king bed in this hotel as the queens were more like a small double.
If the hotel is full allow extra time for service at the bar and restaurant or plan to go offsite.