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Omni Los Angeles at California Plaza: Traveler Reviews


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Traveler Reviews

89% Recommend
4.5 of 5 stars 295 reviews
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Loved the Omni!

Omni Los Angeles at California Plaza

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5 of 5 stars
TravelAdvice101 28 contributions
California
Sep 22, 2007
1/1 found this review helpful

I stayed at the Omni for 2 nights while on a business trip. Prices were obviously high, as expected for this hotel, but service was definitely up to par. Very friendly and helpful hotel staff.

No complaints about anything at all. Food was great at both restaurants -- Noe (creme brulee is awesome!) and the Grand Cafe (french toast is wonderful!). Didn't use the gym facility, but it looked good. My room overlooked the pool and it was situated on a rooftop and looked nice (just too cold out to swim). The room was excellent. Very clean and beautiful bed. Nice bathrobes available to use as well. I did request a single king bed (my preference), but they only had 2 queens when I checked in. Not a major issue, but I did check in at 8am (regular check-in is 3pm I believe), so they were pretty accomodating.

I highly recommend signing up for the Select Guest program that the Omni has (free to sign up on website). You get free internet access in your room (otherwise there is a charge) as well as your choice of newspaper in the mornings as well as 2 complimentary beverages each morning. A really great program for no charge, in my opinion. In addition, make sure to provide your mileage program number upon check-in so you earn mileage points for your stay.

The location is okay for downtown access. It's connected to the California Plaza, so if you need to get to the Deloitte & Touche or KPMG bldgs, etc....this is the place to stay. Definitely easy access.

  • Date of stay September 2007
  • Member since March 08, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $284 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Stayed Here for a Dodger game

Omni Los Angeles at California Plaza

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5 of 5 stars
tluvdodgers 6 contributions
California
Sep 22, 2007 | Trip type: Family
2/2 found this review helpful

We booked this hotel to go to a Dodger game and were VERY happy. Cab was less than 20 and the Dodgers won the game! We were there on the weekend and the little mall nearby was closed and there was not a lot to do within walking distance. We felt very safe walking at night. there was a mini concert at the nearby mall. the pool was awesome. Room service was a little pricey but overall we were very pleased. We would stay there again.

  • Liked — Close to Dodger Stadium
  • Disliked — Not much to do within walking Distance
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay July 2007
  • Visit was for Hobbies / interest / culture
  • Traveled with Family with teenagers
  • Age group 35-49
  • Member since September 16, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Sporting event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $284 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Los Angeles Downtown location

Omni Los Angeles at California Plaza

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4 of 5 stars
arlenejoe 40 contributions
Tacoma WA
Sep 17, 2007 | Trip type: Family
5/5 found this review helpful

As always, I chose the Omni based on Tripadvisor reviews. That's why I feel it's important to write reviews - as a way of giving back to other reviewers and the Tripadvisor website for their contributions to making my family trips the best that I can plan.

The Omni is a great location for downtown Los Angeles touring. It is two blocks from the Music Center, where we attended a play, close to Koreatown, where we shopped for great produce at one of the huge markets, close to Chinatown where we dined on dim sum, close to our friends and family in the increasingly upscale Silverlake district, and close to many "authentic" Mexican taquerias. It is a beautiful hotel that was very busy on the weekend that we stayed - a testament to its popularity, I believe. The rooms were spacious and immaculate, the bedding delightful, and the bathroom well appointed with very good water pressure.

Downsides: telephone buttons didn't work well, difficult to get the concierge and valet parking staff, movie rental system didn't work consistently, in-house restaurant, Grand Cafe, had terrible service and so-so food (but they deducted the cost of the entree that was not properly served, thank you!).

Not insurmountable downsides, but perhaps a bit disappointing, given the pricetag, which is on the higher end.

  • Liked — location and luxurious appointments of hotel
  • Disliked — high price
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay September 2007
  • Visit was for Quality time with family
  • Traveled with Family with teenagers
  • Age group 50-64
  • Member since April 05, 2004
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Girlfriend getaway, People with disabilities, Older travelers, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Great pool scene
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Concerts / Music festival
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $284 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
We were impressed with the Omni

Omni Los Angeles at California Plaza

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4 of 5 stars
jules43 12 contributions
west midlands
Sep 13, 2007 | Trip type: Family
1/1 found this review helpful

Arrived exhausted after long, delayed flight. Impressive lobby area, creating a good first impression, efficient check-in. Room a fair size- bathroom also spacious-separate shower and bath. Went to bar to eat- a relaxing atmosphere with pianist, comfy leather sofas and low lighting. Service wasn't speedy, but felt O.K. not to rush in these surroundings. The outdoor tables overlooked the Plaza, where a free concert was taking place- we were just too tired to fully appreciate.
Beds extremely comfortable-slept very well all 3 nights. Turndown service with chocolates and weather forecast first two days only. Teenaged son is a fussy eater, so didn't want anything on hotel menu for breakfast. Went to see Amy, the efficient bubbly concierge, who gave us a street map, phoned Hollywood Bowl about a concert for us, gave us Metro information, then went out to ask Robert [lovely man] one of the hotel car drivers to take us to IHOP for breakfast - excellent choice, very clean and great staff.
We caught Metro to Hollywood, where we spent all day and evening.
Back to IHOP in hotel car next day- had to wait a short while to go. However, coming back took one hour, from first phoning from IHOP to arriving back at Omni- not too impressed. Went to collect hire car from Union Street Station- wow, it's like going back in time-we loved it! Headed off to the beach. No problems with valet parking- except expensive, but we only had car for one night.
Can't comment on either restaurant, except to say that Noe looked like a very spacial place for couples to share a romantic meal.
Overall, we were impressed with the Omni. We were comfortable and treated well by all staff. The hotel car issue was really the only complaint, but we felt that was outweighed by far by all the positives. Location may have become a problem if we had been staying longer with no hire car. However, Metro station was not too far away.

  • Liked — comfort of beds and courteous staff
  • Disliked — location
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 2 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay August 2007
  • Visit was for Quality time with family
  • Traveled with Family with teenagers
  • Age group 35-49
  • Member since April 08, 2006
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $284 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Nice hotel but a bad experience with valet parking.

Omni Los Angeles at California Plaza

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3 of 5 stars
gmx5050 8 contributions
CA
Sep 7, 2007
2/2 found this review helpful

I got a great rate through the hotel website. The people checking me in were nice and the room was just fine. Was glad to have a pool. If you're sound sensitive like me, though, you might notice that you can hear the vibration from mechanical things around the pool under (and, for that matter) above the water as it seems surrounded by big whirly-noise making things. Overall, I had a fine stay. Room service was yummy but they didn't follow through on my request to leave it outside my door and I wasn't happy about that. Biggest bummer was that I was only there 1 night and my car bumper got dinged from the valet parking. No response from management despite an attempt to contact them. This was my first time at an Omni and the car ding and non-response leaves a bad taste in my mouth. I might not return to this hotel or just park my car myself if I do. As for other Omnis, I'd consider it. Just hope they have their parking better worked out or a manager who is responsive.

  • Date of stay June 2007
  • Member since September 03, 2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $284 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Omni Los Angeles at California Plaza Also Known As

Address: 251 S Olive St, Los Angeles, CA 90012