I'm often surprised at how overgenerous Trip Advisor reviews can be of some fairly ordinary hotels (Hilgard House is rated way too high, for example. Nice people and location, but the rooms are 70's relics) But I would strongly disagree with the last, very negative review of the Omni Los Angeles. This is a very high quality, comfortable hotel.
I have stayed several times, mostly for business, both in ordinary rooms and at the Club Level and would rate all of those stays very highly. Service is not perfect but very professional and welcoming. Like all Omni's, the bathrooms are a bit larger with a separate bath and shower and countertops. The bed with down comforter and mulitple down pillows was very nice, comfortable, and clean -- not the typical ugly, mulit-colored, polyesterish and probably-not-washed-in-quite-a-while comforter.
I stayed 4 nights on the 16th Floor Club Level -- I had a good sized, corner room with a direct view of the Music Center, the Disney Hall, City Hall, the Museum of Contemporary Art, and alas, the large, not-so-interesting condominium building across the street.
There isn't a large amount of public space in the Omni, but what it is has is attractive. Downtown LA, while getting better, can be hit and miss in terms of nightlife. But the Omni is quite central for downtown business activities and culture, as has been often mentioned. Music, theater, art, Little Tokyo, etc. are either next door or down the street.
The morning breakfast and afternoon snacks are good in the Club Room, which also has 2 computer terminals and a color printer. The people staffing the club room are very nice and very hardworking since they pour drinks, help out with the computers, clean up, etc. Wireless internet access is also free for Select Guest members (which you can just join when you arrive if you want), in addition to coffee/tea/etc. delivered each morning for Select Guests.
Some small service issues -- they delivered the wrong paper in the mornings, but when I went to breakfast, the WSJ, NYT and LAT were all available, so no big deal. Coffee was delivered to my door half of the days, but again, I went to breakfast each morning anyway, so I didn't even bother to call and it was free. Most of the front desk personnel were good. Parking valets were very good.
I've stayed at several of the downtown hotels -- Bonaventure, Biltmore, New Otani, The Grand, etc., but the Omni is my preferred hotel. Quieter, nicer rooms, more valets for parking, and overall a higher quality hotel.










