We stayed here for 2 nights on a July 4th weekend. As a member of their loyalty program, we were able to snag their BOGO night promotion. So, value wise, it was well worth it.

Check in time was 3 PM, and we arrived around 5ish. No one was at the Valet when we arrived, so we had to wait for a few minutes before someone noticed us and greeted us. Not a good start, I must say. But since the Valet guy was so nice, I let it go.

Check in took literarily 1 second. We went up to the check in desk, they asked for our name, we didn't have to wait, our room keys were already waiting. Again, we got certain perks for being a member. I highly recommend signing up for this. I'm a member of a few hotel loyalty programs, but so far, I must say, Omni has the best perks for their members, which include complimentary internet, two complimentary beverages each morning delivered to our room at requested time.

We got *almost* everything we requested for: extra pillows, extra towels, extra hangers, slippers, high floor, etc etc. One thing they didn't get right was we had requested for New York Times, but got the local paper instead. Although the Mr. wasn't happy about it, it wasn't a big deal to me. Speaking of slippers, we only received one pair, even though it's indicated there would be two people staying. Again, not really a huge deal.

The room was a good size. The bathroom was quiet big too: a tub and standing shower--not sure if this was available in all rooms. We had stayed here previously and we only had a tub in the room.

While it's a nice comfy room, it does show its age quiet a bit. The sofa (see picture) in the room looked really old and dirty. Perhaps it's the color that makes it look unattractive.

The TV was one of those tube-kind which I don't see in hotels this caliber anymore. It's not a big deal really, except the remote control needed to be replaced. We had to really push down to get it to register. It was a real problem, when we were checking out. We always opt out for TV check out whenever it's available. They didn't have a keyboard so we had to use remote control to type in our email address for the receipt to get sent to us. It took me about 5 mins to get one email address typed in.

The Mr. had a chance to use the Fitness center. Good machine selections, although he had trouble with the TV turning off by itself a couple times.

One thing that really annoyed me personally was on the first day, the room service that kept on knocking on our doors even though we had the privacy sign up.

Location wise, it's not really that close to anything except concert halls. But again, it's very difficult to navigate around LA without transportation, so it's not really the hotel's fault. Just warning to people who may not be familiar with LA that this hotel is not a walking distance to anything exciting. If you do drive, be aware of the $30/night valet parking charge.

Generally, everyone was friendly. No one really went out of their ways to do stuff for you, but they're all friendly enough that you didn't feel bad for asking if you happened to need something.

Overall, it was a very nice stay. Despite minor annoyances we experienced, it really was almost a perfect stay.

I am always impressed with the Omni and this stay was a good one. I booked one of the packages that included wine and dinner and was surprised when I got a call a few days before check in to select my wine preference and dinner reservations. On arrival, a bottle of white wine was chilling in the room and things just went up from there. Breakfast was excellent and I really enjoyed the onsite restaurant. I think the bathroom could have been a bit cleaner but the fluffy robes and one of the best beds ever, made up for that. There is not much to do in the downtown LA area but if you want to be away from the crowds and noise, this is a great place for a weekend stay. Close to train station as well.

Great stay and value for money. Rooms were great. Very helpful staff. Was there for a conference and stayed there for a week. No issues with this hotel. Except turn down service. Its great when you are not in the room but when you are in the room, they would open the room doors even after you have declined the service. Just remember to sign up for their loyalty program before you go. Good benefits.

My friends and I shared a room for a friend's wedding -- the staff provided us with a rollaway bed at no extra cost. The decor was tasteful, with bright lamps, plenty of pillows, a desk and a padded armchair. The bathroom was spacious and had all the necessary amenities (blow dryer, makeup mirror, plenty of toiletries, etc.). The room included a coffee machine, snacks and a mini-bar. The closet was wide and had plenty of hangers. The front desk staff, valet parking, bell chief and concierge were all friendly, attentive and helpful. We didn't have time to use the heated outdoor pool on the third floor.

CONS:
-Valet parking only (probably due to lack of space)
-One of two phones in our room was broken, with no dialtone
-Bar not open during morning / early afternoon hours
-Wet parking circle / courtyard -- they were powerwashing the building's exterior
-Narrow hallways on upper floors