I loved being here. This is a 4 star hotel, and it was a great experience. Everyone was very accomodating.
Our first room had a view of the fountain - unfortunately in the afternoon I smelled cigarette smoke coming up through the air vents - it was not in the hallway, so it was not neighbors.
I phoned the desk and we were immediately moved to another room. That room did not have a great view, and still had a sort of stale cig smell, so we moved again, back to the original floor, but, a corner suite, with fantastic views, and no cigarette smells whatsoever.
From the moment we arrived, Charlie helped us out (make sure you tip everyone btw, bring dollars and fives, or more if you wish), we were treated like royalty.
The maids were super sweet, the receptionists were great, the staff was amazing. Chocoalates and ice came in the afternoon as well as turn down. WiFi (make sure you sign up as a Select Guest on their website so you can get that free).
There's in and out service with the parking system, so you are only charged for parking once a day.
The bathroom is big - separate shower and bath. I asked for extra towels daily from the maid, she did this daily, without us asking which was great. BTW, the maids that we had were wonderful.
One night we were at a restaurant and called for the courtesy car to take us back.
Couldn't be happier! Great place to stay!
Oh and the manager sent us up fruit and an apology about the other two rooms, so we were very very happy.
Almost forgot this, we asked for a refrigerator for some of our personal things, and we had that in the room - no charge.
There was also daily shuttle service to the convention center.
Can you beat that? Nope!








