I stayed here for a business trip and they put me in a nice large corner room on the second floor. Beautifully appointed with nice room and bath amenities, toiletries, minibar, TV with cable. Well, that night as I was getting ready for a good night's sleep I turned off the TV at 11:30 and realized there was "party noise": laughter, loud conversation, music all coming from below. What was this all about on a Tuesday night?? Turns out my room was directly above the Noe bar and restaurant. I then closed the double curtains to try masking the noise but it didn't work. I was still up at 1:00 AM trying to fall asleep. I finally called the front desk and asked them to please close up the bar already and he said he would do it. Finally at the 1:30 closing time the noise stopped. I woke up a zombie the next morning though and complained at the front desk who took care of moving me from that room to a higher floor facing the street which was oddly enough - less noisy! They also comped me a full breakfast that morning for all my troubles at the Grand Cafe where the host there was super nice, courteous and most accommodating to me especially after I told him why I was getting comped. In addition, I was again comped on my second morning with a coffee and croissant by the same restaurant host when I greeted him that morning. I can't remember his name but he wanted nothing less than to make me a happy guest and a returning visitor. You just can't beat that kind of service!
The hotel also has a complimentary guest shuttle that takes you anywhere within a 3-mile radius. This is a really huge plus! Many hot restaurants are nearby and a top sushi spot is a quick ride away in Little Tokyo. Plan to wait in the lobby though as the shuttle drivers serve guests on a first come-first come basis.
All in all despite a pretty rough first night, this hotel quickly made up for any shortcoming. I will happily come back for a return stay here at the Omni LA California Plaza.
- Also Known As:
- Omni Los Angeles At California Plaza Hotel Los Angeles
- Omni Los Angeles At California Plaza Hotel
- Omni Los Angeles
- Los Angeles Omni
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