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All 301 Los Angeles hotels

Omni Los Angeles at California Plaza: Traveler Reviews

4.0 of 5
251 S Olive St, Los Angeles, CA 90012 (Downtown)
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Omni Los Angeles at California Plaza
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Ranked #5 of 301 hotels in Los Angeles
Most recent review
5 of 5 stars Reviewed February 18, 2013
aprilmayl Atlanta
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1,082 reviews from our community

Traveler rating
    614
    374
    65
    19
    10
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Families
186
 
Couples
318
 
Solo
99
 
Business
271
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Atlanta
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Beautiful Hotel”
5 of 5 stars Reviewed February 18, 2013

We stayed here for 6 nights recently and couldn't be happier with our choice of hotel. We decided to pay a little extra for the club level and it was definitely a good value. We had a complimentary pot of coffee delivered to our room every morning, followed by breakfast in the club room on the 18th floor. In the evenings we had wine, beer or a mixed drink with a variety of snacks in a relaxing atmosphere. We stayed here for a business trip along with my husband's mom and dad who came along on our trip. We were all very comfortable and happy with this hotel, it provided great service and clean rooms.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask aprilmayl about Omni Los Angeles at California Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this review
February 20, 2013
We appreciate your feedback, and are happy to know that we are exceeding our guests' expectations. We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Beautiful property - good value”
5 of 5 stars Reviewed February 12, 2013

This is a very nice property - rooms are especially nice. Great customer service from everyone I encountered. Used the restaurant for breakfast - quality food and excellent service. Located in a nice neighborhood with the modern art museum right next door.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask russ b about Omni Los Angeles at California Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this review
February 13, 2013
Thank you for sharing about your experience with us! Our restaurant and kitchen staff will be thrilled to hear your feedback. We look forward to welcoming you back.
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London, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
27 helpful votes 27 helpful votes
“Not 5 star.It is 3 star hotel”
1 of 5 stars Reviewed February 12, 2013

Overpriced 3 star hotel.We have paid 1034 dollars for 2 nights.Badly overpriced.I have booked in advance and asked for the highest floor.I was given 8 out of 18 floors.Room is small.Double bed is rather single bed,one robe,no flipflops,no showers in health club.Lousy shower in rooms-water is merely oozing.On way from the LAX airport to hotel you drive through slums area.People living in sheds and trailers,cage on each window,rubbish all over the streets,thugs.Do not stop there,not even for gas station,just drive through.Scary stuff.Looks really horrible. Good sides are : location,nice food at buffet lunch

Stayed February 2013, traveled with family
Was this review helpful? Yes 1
Ask Max B about Omni Los Angeles at California Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this review
February 13, 2013
We appreciate your feedback, and want to sincerely apologize for not being able to accept your room requests. We do make every effort to accommodate the requests of our guests if it is possible, but sometimes we are not able to due to the occupancy of the hotel or the requirements of the group that is coming in.
We also understand that the environment traveling to the hotel may not be the best, but please rest assured that we take the care of our hotel guests very seriously. There are measures in place to ensure the safety of our guests while on our property. If there is ever any concerns while you are staying with us, our staff is more than equipped to assist you. We hope to have the opportunity to welcome you back.
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United States
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
22 helpful votes 22 helpful votes
“Excellent service, good value”
5 of 5 stars Reviewed February 5, 2013

I stay here regularly when in L.A. because it is consistently awesome. They always have a lovely stand with fruit-infused water and sometimes cookies in the lobby when you arrive. The valets are always helpful with directions, etc. The rooms are always clean, and the beds are super comfortable. The gym is very nice, and I like their salt water lap pool. When you bring kids, they provide an activity package with toys and send up cookies and milk to the room. For an additional charge, you can request access to the Omni Club on the top floor for snacks, beverages, and breakfast. The hotel bar can be pretty fun sometimes and has a good wine selection, snacks, nice fireplace. All the staff are extremely friendly.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
See 6 more reviews by Helen G for Los Angeles
Ask Helen G about Omni Los Angeles at California Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this review
February 11, 2013
Thank you for taking the time to share the details of your stay with us! Our staff enjoys knowing that they were able to make your stay so memorable, and will be delighted to hear they have found a loyal guest in you. We look forward to your return visit soon.
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Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Nothing short of impeccable!”
5 of 5 stars Reviewed February 4, 2013

Service just doesn't get better than this. And just when I thought no OMNI could do it the better than the impeccable service at this hotel chain, this OMNI Los Angeles hotel proved me wrong. Spent a girls only weekend here with my girlfriends from work/school and came back for New Years.

1) Accommodations: Outstanding, Outstanding. Upgraded to an awesome suite as a black level guest with two rooms, two beds, two bathrooms, for a great bargain.

2) Service: Top notch as usual for OMNI but even better! Sweet welcome. yummy cider in the lobby. always welcoming doormen. free bottle of wine and goodies to welcome me as a black level guest. free morning beverage (everyone gets this!). free internet (everyone gets this!). well it just doesn't get any better.

Extra perks: free courtesy car service within a 3 mile radius for everyone. Saved us a ton of money in cab rides around downtown. Are you serious? free cab service till midnight?! Beats all hotel brands in the area! And every driver was just so kind and pleasant! What a joy it was to meet employees who just loved their job! Saved us lots of money on cab rides.

Room service: extra points for DELICIOUS FRIES delivered at 2am that hit the spot after a night of partying. Oh, and they forgot to put them on our bill. I brought it to their attention. No problem they said, Fries on Us! lol. Best fries ever!

Lovely lobby with beautiful Christmas tree!

I could go on an on. Not a single flaw where I could deduct any point.

My most memorable stay at an OMNI which always does it right anyway!

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask Malakeh79 about Omni Los Angeles at California Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this review
February 6, 2013
Thank you for the opportunity to share this special girls' weekend with you and your friends! Our staff will be delighted to hear that they could be a part of making your stay so memorable. We look forward to your future visit.
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Additional Information about Omni Los Angeles at California Plaza

Also Known As:
Omni Los Angeles At California Plaza Hotel
Omni Los Angeles At California Plaza Hotel Los Angeles
Omni Los Angeles
Los Angeles Omni
Address: 251 S Olive St, Los Angeles, CA 90012
Phone Number:
Region: United States > California > Los Angeles > Downtown
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Los Angeles
#4 Family Hotels in Los Angeles
#7 Business Hotels in Los Angeles
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
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