We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 301 Los Angeles hotels

Omni Los Angeles at California Plaza: Traveler Reviews

4.0 of 5
251 S Olive St, Los Angeles, CA 90012 (Downtown)
Hotel website
Hotel deals
Hotel amenities
Special Offer
12% Off! Book Now & Save!
Omni Los Angeles at California Plaza
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Expedia.com Travelocity Priceline.com
90%
Ranked #5 of 301 hotels in Los Angeles
Most recent review
4 of 5 stars Reviewed December 29, 2012
DaRealJC Calgary, Canada
Write a Review

1,082 reviews from our community

Traveler rating
    614
    374
    65
    19
    10
See reviews for
Families
186
 
Couples
318
 
Solo
99
 
Business
271
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Calgary, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Great Hotel- just missing something”
4 of 5 stars Reviewed December 29, 2012

I stayed at the Omni Hotel from the 21st to the 23rd of December and was very pleased with the service and the size of the rooms. I booked the double queen size bed and for the price of the room during Christmas, it was great value for a newly renovated 4 star hotel in the middle of downtown. Our baby was not used to sleeping with us in the same room so we upgraded to the one bedroom suite the second night and was pleased with the discounted room rates.

We didn't even bother using the pool as looking down from our hotel room, the pool didn't seem inviting at all.

I would have given it a 5 star for rating if they had paid more attention to detail and that I didnt stay at Pelican hill resort straight after which is truly a 5 star hotel.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask DaRealJC about Omni Los Angeles at California Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london, england
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
32 helpful votes 32 helpful votes
“Great value in LA - but beware location”
4 of 5 stars Reviewed December 29, 2012

We got a great deal from the Omni website for this comfortable, up-market hotel in LA. The rooms were very good - large and comfortable with air con that was easy to control. The restaurant has a great breakfast buffet - with fresh fruit, eggs any way, and fantastic "artisan" breads.
So why not a rating of 5? - Well, the pool is very small, and parking is $40/night for weeknights. The location is in the financial district, so you are limited in nearby restaurants. On the plus side, there is easy freeway access, and the nearby Walt Disney concert hall is fascinating. I recommend a tour.

Room Tip: Some rooms are close to the road, on which buses run 24/7.
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask x229 about Omni Los Angeles at California Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
“Great location in downtown LA, large comfortable rooms”
4 of 5 stars Reviewed December 28, 2012

We booked two rooms for our stay at the Omni over the Christmas holidays. check in / check out was a breeze. we arrived at the hotel at 1030 am and both rooms were ready....it was really nice not to have to wait until the official 1pm check in time. I had signed up for the omni loyalty program on line (which is free) and it includes free wi-fi and free beverage service in the mornings. rooms were large and very comfortable. easy walking distance to most locations....staples centre is about a 15/20 minute walk. the hotel is in a business district and the area was fairly deserted over christmas. there is a complimentary car service offered within a 3 mile radius but when we called the front desk to ask for the car to staples centre, we were told they don't drive to staples because it's too busy. so we took a cab. i complained at checkout and they waived one of our parking charges to reimburse us for the cab fare and said that we had been given incorrect information. overall the service was great and we enjoyed our stay at the hotel. would stay again. my only complaint would be the ludicrous $40 valet parking fee....this is the most i've ever had to pay for guest parking.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask shadi63 about Omni Los Angeles at California Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Nothing Special”
3 of 5 stars Reviewed December 28, 2012

Hotel looked nice when we pulled up for the first time, but I was quickly irritated upon pulling up into valet. I was behind a couple other cars who were checking in as well, but the valet looked at us then completely ignored us and walked back to the hotel; very disappointing! I decided to pull up right in front of them and only then did they make an effort to "greet" us. For $40 dollars a night to park, I expected A LOT more. The front desk was nice enough, but after we got to the room I went online to the hotel's website and realized that they didn't tell us about the kids' package. We did indicate that our kids were coming so they should have told us about it, but they didn't. I had to call the front desk to inquire about it before they sent up the amenities, which included complimentary activity bags and snacks for the kids. Then, as if this wasn't already annoying enough, when the cookies and milk were finally delivered, I was handed the tray at the door and had to bring it in myself! What kind of service is this?! Trust me, I am not one to shy from hard work, but when you're on vacation (and at a supposedly nice hotel like this) it is important to create a great experience for the guest....that's what the whole hospitality industry is all about. Pretty much a fail in terms of service.

On the plus side, the hotel's appearance is very nice, our room was bigger than expected and the housekeeping staff is great! We travel quite a bit and have been to many different hotels...overall, a below average experience and we will likely not be returning.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by GoodLife15 for Los Angeles
Ask GoodLife15 about Omni Los Angeles at California Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this review
January 2, 2013
Please accept our sincerest apologies for the lapse in services experienced. We take great pride in the service we provide to all our guests, and we have obviously failed you during your stay. Your concerns have been addressed with all the appropriate department heads, and we are hoping that you will provide us with another opportunity to show you true Omni service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Excellent long-term stay”
5 of 5 stars Reviewed December 27, 2012

My 3 week stay at the Omni Hotel was excellent. All of the staff were very friendly and helpful, and willing to take the time to help plan your 'route'/method of travel to see different sights in LA. The hotel also has a complimentary car service that is free to travel within 3 miles of the hotel. The drivers and bell boys were all very friendly and welcoming.
The rooms are very clean and have sufficient space, making you feel at home in the room.
I made great use of the gym on Level 4, which had plenty of equipment, towels, water and healthy snack bars provided.
The location of the hotel is pretty good - right in the centre of downtown LA. It was 3 blocks to walk down towards 7th St/Grand Avenue, where there are many restaurants and take-out food offerings along 7th street. Even though it gets quiet at night time, it was safe enough to walk on your own, and there are always other people walking around as well, as well as film crews which often film things in Downtown LA.
Overall, I had an excellent experience at the Omni and I would recommend it to anyone who is staying in LA. Though, I would warn them that it is quite expensive, but definitely worth the price.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Nicole T about Omni Los Angeles at California Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
Omni Los Angeles at California Plaza
Check-in Check-in Check-out Check-out
 
Hollywood Orchid Suites
Great value on a similar hotel
Los Angeles, CA
4 of 5 stars 860 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Los Angeles
Family-friendly
Millennium Biltmore Hotel Los Angeles
Millennium Biltmore Hotel Los An... 3.5 of 5 stars 1,159 reviews
Romantic
JW Marriott Hotel Los Angeles at L.A. LIVE
JW Marriott Hotel Los Angeles at... 4.5 of 5 stars 622 reviews
Luxury
The Hotel Wilshire, a Kimpton Hotel
The Hotel Wilshire, a Kimpton Ho... 4.0 of 5 stars 186 reviews
Good for business
Shore Hotel
Shore Hotel 4.5 of 5 stars 685 reviews
Show Prices ABS:HotelCheckRates-d77866?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1100791?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d2236331?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d2257239?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Los Angeles hotels
Magic Castle Hotel 4.5 of 5 stars 1,416 reviews Holiday Inn Express Hotel & Suit... 4.5 of 5 stars 889 reviews Four Seasons Hotel Los Angeles a... 4.5 of 5 stars 410 reviews Sofitel Los Angeles at Beverly H... 4.5 of 5 stars 1,174 reviews
Show Prices ABS:HotelCheckRates-d84502?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1049387?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d76049?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d76083?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 301 hotels in Los Angeles, ranked by popularity

Been to Omni Los Angeles at California Plaza? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Omni Los Angeles at California Plaza

Also Known As:
Omni Los Angeles At California Plaza Hotel
Omni Los Angeles At California Plaza Hotel Los Angeles
Omni Los Angeles
Los Angeles Omni
Address: 251 S Olive St, Los Angeles, CA 90012
Phone Number:
Region: United States > California > Los Angeles > Downtown
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Los Angeles
#4 Family Hotels in Los Angeles
#7 Business Hotels in Los Angeles
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Priceline, Olotels, Hotels.com, HotelsClick, Amex, Otel, Agoda, Venere and Tingo so you can book your Omni Los Angeles at California Plaza reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Omni Los Angeles at California Plaza, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Omni Los Angeles at California Plaza
Enter dates & see best prices*
Check-in Check-in Check-out Check-out
Show Prices