Being just across the street makes Omni an amazing location if you're in town to see a concert at Disney Hall or Dorothy Chandler, or a show at the Music Center.
As a first-time guest, I found the online reservation system was clean and easy to navigate, and I'm really happy I clicked to upgrade to a "Club Level" room from my "Deluxe Accommodations." That included access to the 17th floor lounge with cocktails and a mini-buffet that easily counted as dinner (I had chicken and mashed potatoes, had just missed the tuna on golden beet slices, and the martini was first-rate). In the morning, the continental breakfast was scrambled eggs, bacon, salmon, many kinds of bread and muffins, and a complete array of fruit. When they cleared breakfast, they brought out chips, cookies, and sodas. I'm familiar with the Downtown area, but the Club server was very helpful to some folks who were asking about where to go and what to see during their stay.
They have a "Select Guest" program, free to sign up, that allows you to customize your preferences at Omni. I requested a room on an upper floor with a view of Disney Hall, and to my delight that's exactly what I got. Too, they had an extra blanket as I asked, and there was a hand-written card in my room welcoming me.
Do also take advantage of the on-line check-in system - It lets you pick the hour of your arrival and confirm your credit card. When I arrived my room key was ready on a board off to the side of the check-in desk so I didn't have to wait in line.
So, the room was beautiful and classy, there was both a shower and a tub, and the bath products were yummy. I appreciated the small operable window to have some fresh air. On Saturday nite in the Noe Bar they had the fireplace going, and fire pits outside, with a live piano music. Very nice.
Next door is California Plaza, which hosts free concerts during the summer. When attending those concerts in the past I wondered how the sound was in the hotel rooms, so you might want to inquire about that.
Overall, it feels like a luxurious space. And it was pretty great to leave my concert at Disney Hall and walk across the street instead of having to fight traffic.
Upgrade to the Club Level!! For a few dollars extra you get access to a breakfast and dinner spread...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.