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Omni Los Angeles at California Plaza: Traveler Reviews

4.0 of 5
251 S Olive St, Los Angeles, CA 90012 (Downtown)
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Omni Los Angeles at California Plaza
Ranked #5 of 300 hotels in Los Angeles
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1,075 reviews from our community

Traveler rating
    608
    373
    65
    19
    10
See reviews for
Families
183
 
Couples
318
 
Solo
98
 
Business
269
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Dublin, Ireland
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Excellent hotel”
5 of 5 stars Reviewed December 6, 2012

This property is in a great location, only 5 mins walk to Pershing Square train station which we used to go to Universal Studios Hollywood rather that hire a car. The rooms in the hotel are very spacious and the beds are soo!! comfortable. If you are a Select Guest coffee or tea is delivered to your room each morning, so sign up for this programme - it's free to do so. Overall a great hotel would definately stay here again.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask AnneMaureen2011 about Omni Los Angeles at California Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this review
December 10, 2012
Thank you for your feedback on your recent stay with us! We are delighted to hear you enjoyed the amenities that we have to offer to all our guests. We look forward to welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
“Excellent Value in Downtown LA”
4 of 5 stars Reviewed December 3, 2012

We booked the Omni after receiving a discounted rate offer via email. On arrival we were given an upgraded room and as we had a birthday there was even a card and slice of cake. The room itself was spacious and comfortable with a view of California Plaza. The bar is open until 2am and has a late night food menu.

We will certainly stay at Omni on our next trip to LA!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask rdslight about Omni Los Angeles at California Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this review
December 5, 2012
Dear rdslight,

Thank you for sharing your comments! We are delighted to hear you had an enjoyable birthday celebration. We look forward to having you back with us soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bryn Mawr, Pennsylvania
Reviewer
4 reviews 4 reviews
“Nice Hotel”
4 of 5 stars Reviewed November 26, 2012

I normally stay at the Hilton LAX but decided to stay here because it was affordable and fancy. I stayed here with my family in a double bed room. The beds were very small and that is an understatement. I would recommend getting a king and cot room. As a warning ahead of time, the parking is expensive at $40 a day but the location is great. They are extremely polite and offer great service. The wifi is fast and free. Overall, it was a great stay.

Room Tip: Double rooms have very small beds.
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by mediaspork for Los Angeles
Ask mediaspork about Omni Los Angeles at California Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this review
November 28, 2012
Dear mediaspork,

Thank you for your feedback! We are sorry to hear that our guestrooms did not meet your family needs. In addition to the guestrooms with two double beds, we do also offer guestrooms with two queen beds at a different rate. We are happy to hear you enjoyed your stay overall, and hope we can exceed your expectations on your next visit to Los Angeles.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Ramon, California
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
“OK Hotel”
3 of 5 stars Reviewed November 25, 2012

We stayed at omni California Plaza on the Nov 20-22 at room 1009. My request was simple, just clean and quiet. The first room was signed at 1304 which is facing the busy street. I called the front desk and they immediate move us to other side of hotel room which is facing the business building. I still can hear some music from the restaurant area but it was stop around 10:30 to 11:00pm.

The pro:
1: good service and very fair price. You got what you paid.
2: It is very close to downtown area.
3: Hotel room(bed area) seems keep clean

The cons:
1: The bath room shower area was pretty old. the tile was old and the area was very tiny.
2: not fancy deco, just OK. nothing to be excited.

Warnings for travelers toLA
One of my husband iphone which was put in the center harm box of our rental car. It was missing ....
there were only 2 possibility: missing in hotel valet or korean BBQ in korea town valet. We don't think is hotel valet .... but just want to remind all of travelers, please don't leave your iPad, iPhone in your car when you travel to LA. Most hotels or restaurants are all valet parking.

Room Tip: High floor and not facing to the street
See more room tips
  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by justteresa for Los Angeles
Ask justteresa about Omni Los Angeles at California Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this review
November 28, 2012
Dear justteresa,

Thank you for taking the time to provide us with your feedback on your recent stay with us! We appreciate your comments so that we know how we can further improve our service and products to our guests. We hope to have that opportunity to welcome you back again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
COLOGNE
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Scarlet”
4 of 5 stars Reviewed November 21, 2012

There is no slipper in the room,there was machine to make coffe but the secound day they did'nt put coffee pad and tea bag in the room!!!!
The location is calm and far away from everything,food are very expensive in the Hotel but the personel are very kind and helpful

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes

Review collected in partnership with Easytobook.com

Ask MONA M about Omni Los Angeles at California Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this review
November 26, 2012
Dear MonaM,

We apologize for failing to refresh your guestroom. Our Housekeeping director has been informed of this discrepancy, and will ensure that our staff is properly re-trained. We are happy to hear you were still able to enjoy your visit, and we hope to welcome you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Omni Los Angeles at California Plaza

Also Known As:
Omni Los Angeles At California Plaza Hotel
Omni Los Angeles At California Plaza Hotel Los Angeles
Omni Los Angeles
Los Angeles Omni
Address: 251 S Olive St, Los Angeles, CA 90012
Phone Number:
Region: United States > California > Los Angeles > Downtown
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Los Angeles
#4 Family Hotels in Los Angeles
#7 Business Hotels in Los Angeles
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
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Omni Los Angeles at California Plaza
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