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“Nice Hotel” 4 of 5 stars
Review of Omni Los Angeles at California Plaza

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Omni Los Angeles at California Plaza
4.0 of 5 Hotel   |   251 S Olive St, Los Angeles, CA 90012 (Downtown)   |  
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Ranked #3 of 318 hotels in Los Angeles
Bryn Mawr, Pennsylvania
Reviewer
4 reviews 4 reviews
“Nice Hotel”
4 of 5 stars Reviewed November 26, 2012

I normally stay at the Hilton LAX but decided to stay here because it was affordable and fancy. I stayed here with my family in a double bed room. The beds were very small and that is an understatement. I would recommend getting a king and cot room. As a warning ahead of time, the parking is expensive at $40 a day but the location is great. They are extremely polite and offer great service. The wifi is fast and free. Overall, it was a great stay.

Room Tip: Double rooms have very small beds.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this review, November 28, 2012
Dear mediaspork,

Thank you for your feedback! We are sorry to hear that our guestrooms did not meet your family needs. In addition to the guestrooms with two double beds, we do also offer guestrooms with two queen beds at a different rate. We are happy to hear you enjoyed your stay overall, and hope we can exceed your expectations on your next visit to Los Angeles.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (185)
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San Ramon, California
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed November 25, 2012

We stayed at omni California Plaza on the Nov 20-22 at room 1009. My request was simple, just clean and quiet. The first room was signed at 1304 which is facing the busy street. I called the front desk and they immediate move us to other side of hotel room which is facing the business building. I still can hear some music from the restaurant area but it was stop around 10:30 to 11:00pm.

The pro:
1: good service and very fair price. You got what you paid.
2: It is very close to downtown area.
3: Hotel room(bed area) seems keep clean

The cons:
1: The bath room shower area was pretty old. the tile was old and the area was very tiny.
2: not fancy deco, just OK. nothing to be excited.

Warnings for travelers toLA
One of my husband iphone which was put in the center harm box of our rental car. It was missing ....
there were only 2 possibility: missing in hotel valet or korean BBQ in korea town valet. We don't think is hotel valet .... but just want to remind all of travelers, please don't leave your iPad, iPhone in your car when you travel to LA. Most hotels or restaurants are all valet parking.

Room Tip: High floor and not facing to the street
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  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this review, November 28, 2012
Dear justteresa,

Thank you for taking the time to provide us with your feedback on your recent stay with us! We appreciate your comments so that we know how we can further improve our service and products to our guests. We hope to have that opportunity to welcome you back again.
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COLOGNE
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 21, 2012

There is no slipper in the room,there was machine to make coffe but the secound day they did'nt put coffee pad and tea bag in the room!!!!
The location is calm and far away from everything,food are very expensive in the Hotel but the personel are very kind and helpful

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this review, November 26, 2012
Dear MonaM,

We apologize for failing to refresh your guestroom. Our Housekeeping director has been informed of this discrepancy, and will ensure that our staff is properly re-trained. We are happy to hear you were still able to enjoy your visit, and we hope to welcome you back soon.
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San Francisco, California
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 20, 2012

Without my asking, housekeeping independently left me a small tube of toothpaste when they apparently deduced correctly that my skimpy toothpaste sample envelope wouldn’t last. Now that’s attention to detail! I loved walking into the lobby and smelling the exquisite fresh flowers. Staff were uniformly pleasant and on top of it. Although I had to ask the front desk if the boxes I’d sent ahead had arrived, they located them all and delivered them to my room promptly. Immaculate rooms, pretty quiet, too.

The hotel’s central location puts Downtown at your fingertips. There is a wonderful group of shops just off the 2nd floor, including an amazingly well-stocked convenience store with good, fresh sandwiches (I enjoyed the turkey/pesto/cranberry wrap in a garlic tortilla), a Starbuck’s (there is also a mini Starbucks in the hotel on the 3rd floor), and some good restaurants, notably Mixt Greens, which features wonderful, huge salads and sandwiches. These restaurants mostly close in the late afternoon, however, but I enjoyed a lovely late bite and glass of wine at the Omni’s Noe bar where the piano man was very good and the vibe was relaxed and welcoming, even to a lone female traveler.

My coworker, a conservative diner, was delighted when we located a Subway just a block or so away and I was delighted that it was right in the bottom of the architectural gem that is the Bradbury Building.

I didn’t bring my laptop and was bummed that the business center computers in the lobby cost $7 for 15 minutes. However, they let you print your boarding pass for free, which was nice.

They have a free car service that will drive you within a 2 mile radius. You call the friendly driver to pick you up. You have to have time to do this, however, because he serves the whole hotel. Still, a really wonderful service.

Walking around Downtown I stumbled across an amazing macaron display at Bottega Louie, a really pretty restaurant at 700 South Grand Avenue – very New York! I didn’t have time to stop for a meal, although the food looked fantastic. I will definitely make time for lunch at Louie’s next trip.

Room Tip: Rooms facing East get blasted with LA's strong morning sun, which penetrates the tiniest crack i...
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this review, November 26, 2012
Dear TravelandShoes,

How delightful to see that you were able to discover some of the little gems that Downtown has to offer. We are so happy to hear that your stay had exceeded your expectations, and we look forward to your return visit.
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Bonita, California
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 18, 2012

It was a pleasure to stay at a beautiful hotel with incredible service. From the minute we arrived on Saturday to the minute we checked out, the staff of the hotel gave 150% to make our visit a very positive experience. What a great centrally located hotel to stay in on a weekend get-away.

Room Tip: The club floor (17) is wonderful!
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this review, November 19, 2012
Dear Roz68,

Thank you for your comments! The staff will be ecstatic to hear that they could make such a big difference in your stay. We all look forward to welcoming you back soon.
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Chicago, Illinois
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 15, 2012

Really nice hotel, and you will pay for it. If you need to stay in this area it is the best place to stay. Not many choices to eat except the hotel restaurant. Small coffee shop with limited items. California Pizza Kitchen and Subway nearby. Staff really nice, and helpful, just a bit more than I would like to pay for a room.

  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this review, November 19, 2012
Dear Nighthawks-55,

We are delighted to hear you enjoyed your stay with us. Our hotel has two wonderful restaurants, but if you are in search of other dining options, our complimentary town car service is more than happy to take you anywhere within a three-mile radius of our hotel. Our concierge team is also a helpful resource to find other dining establishments in the area for you. We look forward to your next visit.
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Palo Alto, California
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 15, 2012

The Omni is my favorite place to stay in Los Angeles. We started staying there when my daughter went to USC. It is quite luxurious. While my daughter has moved away, we still think about the great times we had there. Terrific amenties, great beds and thick sheets. The staff are incredibly friendly and helpful. When we started staying there, rooms were much more affordable. Now that the Omni has become more established and popular, room prices have gone up considerably.

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this review, November 19, 2012
Dear Tom C,

We are honored to have been called "your home" while you visited your daughter at USC. We hope you will remember Omni Hotels the next time you travel to the Los Angeles area. We look forward to welcoming you back.
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Additional Information about Omni Los Angeles at California Plaza

Also Known As:
Omni Los Angeles At California Plaza Hotel Los Angeles
Omni Los Angeles At California Plaza Hotel
Omni Los Angeles
Los Angeles Omni
Address: 251 S Olive St, Los Angeles, CA 90012
Phone Number:
Location: United States > California > Los Angeles > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Los Angeles
#2 Luxury Hotel in Los Angeles
#3 Family Hotel in Los Angeles
#3 On the Beach Hotel in Los Angeles
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Los Angeles at California Plaza 4*
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