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Omni Los Angeles at California Plaza: Traveler Reviews

4.0 of 5
251 S Olive St, Los Angeles, CA 90012 (Downtown)
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Omni Los Angeles at California Plaza
Ranked #5 of 300 hotels in Los Angeles
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1,077 reviews from our community

Traveler rating
    610
    373
    65
    19
    10
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Families
184
 
Couples
318
 
Solo
98
 
Business
270
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Bryn Mawr, Pennsylvania
Reviewer
4 reviews 4 reviews
“Nice Hotel”
4 of 5 stars Reviewed November 26, 2012

I normally stay at the Hilton LAX but decided to stay here because it was affordable and fancy. I stayed here with my family in a double bed room. The beds were very small and that is an understatement. I would recommend getting a king and cot room. As a warning ahead of time, the parking is expensive at $40 a day but the location is great. They are extremely polite and offer great service. The wifi is fast and free. Overall, it was a great stay.

Room Tip: Double rooms have very small beds.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by mediaspork for Los Angeles
Ask mediaspork about Omni Los Angeles at California Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this review
November 28, 2012
Dear mediaspork,

Thank you for your feedback! We are sorry to hear that our guestrooms did not meet your family needs. In addition to the guestrooms with two double beds, we do also offer guestrooms with two queen beds at a different rate. We are happy to hear you enjoyed your stay overall, and hope we can exceed your expectations on your next visit to Los Angeles.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Ramon, California
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
“OK Hotel”
3 of 5 stars Reviewed November 25, 2012

We stayed at omni California Plaza on the Nov 20-22 at room 1009. My request was simple, just clean and quiet. The first room was signed at 1304 which is facing the busy street. I called the front desk and they immediate move us to other side of hotel room which is facing the business building. I still can hear some music from the restaurant area but it was stop around 10:30 to 11:00pm.

The pro:
1: good service and very fair price. You got what you paid.
2: It is very close to downtown area.
3: Hotel room(bed area) seems keep clean

The cons:
1: The bath room shower area was pretty old. the tile was old and the area was very tiny.
2: not fancy deco, just OK. nothing to be excited.

Warnings for travelers toLA
One of my husband iphone which was put in the center harm box of our rental car. It was missing ....
there were only 2 possibility: missing in hotel valet or korean BBQ in korea town valet. We don't think is hotel valet .... but just want to remind all of travelers, please don't leave your iPad, iPhone in your car when you travel to LA. Most hotels or restaurants are all valet parking.

Room Tip: High floor and not facing to the street
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  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by justteresa for Los Angeles
Ask justteresa about Omni Los Angeles at California Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this review
November 28, 2012
Dear justteresa,

Thank you for taking the time to provide us with your feedback on your recent stay with us! We appreciate your comments so that we know how we can further improve our service and products to our guests. We hope to have that opportunity to welcome you back again.
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COLOGNE
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Scarlet”
4 of 5 stars Reviewed November 21, 2012

There is no slipper in the room,there was machine to make coffe but the secound day they did'nt put coffee pad and tea bag in the room!!!!
The location is calm and far away from everything,food are very expensive in the Hotel but the personel are very kind and helpful

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MONA M about Omni Los Angeles at California Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this review
November 26, 2012
Dear MonaM,

We apologize for failing to refresh your guestroom. Our Housekeeping director has been informed of this discrepancy, and will ensure that our staff is properly re-trained. We are happy to hear you were still able to enjoy your visit, and we hope to welcome you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
“Convenience & attention to detail”
5 of 5 stars Reviewed November 20, 2012

Without my asking, housekeeping independently left me a small tube of toothpaste when they apparently deduced correctly that my skimpy toothpaste sample envelope wouldn’t last. Now that’s attention to detail! I loved walking into the lobby and smelling the exquisite fresh flowers. Staff were uniformly pleasant and on top of it. Although I had to ask the front desk if the boxes I’d sent ahead had arrived, they located them all and delivered them to my room promptly. Immaculate rooms, pretty quiet, too.

The hotel’s central location puts Downtown at your fingertips. There is a wonderful group of shops just off the 2nd floor, including an amazingly well-stocked convenience store with good, fresh sandwiches (I enjoyed the turkey/pesto/cranberry wrap in a garlic tortilla), a Starbuck’s (there is also a mini Starbucks in the hotel on the 3rd floor), and some good restaurants, notably Mixt Greens, which features wonderful, huge salads and sandwiches. These restaurants mostly close in the late afternoon, however, but I enjoyed a lovely late bite and glass of wine at the Omni’s Noe bar where the piano man was very good and the vibe was relaxed and welcoming, even to a lone female traveler.

My coworker, a conservative diner, was delighted when we located a Subway just a block or so away and I was delighted that it was right in the bottom of the architectural gem that is the Bradbury Building.

I didn’t bring my laptop and was bummed that the business center computers in the lobby cost $7 for 15 minutes. However, they let you print your boarding pass for free, which was nice.

They have a free car service that will drive you within a 2 mile radius. You call the friendly driver to pick you up. You have to have time to do this, however, because he serves the whole hotel. Still, a really wonderful service.

Walking around Downtown I stumbled across an amazing macaron display at Bottega Louie, a really pretty restaurant at 700 South Grand Avenue – very New York! I didn’t have time to stop for a meal, although the food looked fantastic. I will definitely make time for lunch at Louie’s next trip.

Room Tip: Rooms facing East get blasted with LA's strong morning sun, which penetrates the tiniest crack i...
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TravelAndShoes about Omni Los Angeles at California Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this review
November 26, 2012
Dear TravelandShoes,

How delightful to see that you were able to discover some of the little gems that Downtown has to offer. We are so happy to hear that your stay had exceeded your expectations, and we look forward to your return visit.
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Bonita, California
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“What a pleasure........”
5 of 5 stars Reviewed November 18, 2012

It was a pleasure to stay at a beautiful hotel with incredible service. From the minute we arrived on Saturday to the minute we checked out, the staff of the hotel gave 150% to make our visit a very positive experience. What a great centrally located hotel to stay in on a weekend get-away.

Room Tip: The club floor (17) is wonderful!
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Roz68 about Omni Los Angeles at California Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this review
November 19, 2012
Dear Roz68,

Thank you for your comments! The staff will be ecstatic to hear that they could make such a big difference in your stay. We all look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
 
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Additional Information about Omni Los Angeles at California Plaza

Also Known As:
Omni Los Angeles At California Plaza Hotel
Omni Los Angeles At California Plaza Hotel Los Angeles
Omni Los Angeles
Los Angeles Omni
Address: 251 S Olive St, Los Angeles, CA 90012
Phone Number:
Region: United States > California > Los Angeles > Downtown
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Los Angeles
#4 Family Hotels in Los Angeles
#7 Business Hotels in Los Angeles
Price Range: $$
Hotel Class:4 star (4*)
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