OK, I'm being rude to Motel 6's, but we all know the Motel 6 experience. Well, the Sheraton in L.A. was about the same. It started with our room not being ready because the people who were in our room didn't check out when they were supposed to (even allowing for their Platinum status they overstayed their time). So we were given another room, but we weren't given an equivalent room. We were downgraded. Several floors lower, by an elevator (literally it was next door) and no view. We originally had a great view of the downtown, away from the elevator and high hopes for the experience. But the experience (or poor experience) didn't end there. The room was overall filthy. It was cleaned, but there was a run-down quality to the room and years of filth which were never cleaned (It was a bit scary to see how dark with grime the bathroom door was). To top it off, when we were asked about our stay, and my wife started to say it wasn't a very clean room, the hotel rep immediately ignored her comments, cut her off and changed the subject. To thank us, she charged the room, handed the card back to my wife saying it was declined, then insisted on another card which she ran. In the end, the card was never declined so for our terrible experience, we payed twice. Thanks Hotel Sheraton! From now on, the Hilton hotels get all our business. They were awesome and overly helpful on our other stops in L.A. on the same trip.
- Also Known As:
- Sheraton Los Angeles
- Los Angeles Sheraton
- Official Description (provided by the hotel):
- In the heart of the downtown financial district, the Sheraton Los Angeles Downtown Hotel is an inviting retreat from your hectic lifestyle. Over 40,000 square feet of transformed flexible event space ... more less
- Reservation Options:
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