I stayed at this hotel two years ago, and wrote a review here. I went back again last week and stayed there for another four nights and feel compelled to write another review. The reason is that this hotel is too dirty and badly in disrepair. Wall paper in my room had large gashes and mold (see pictures). Carpet in lobby had holes (again, see picture). My room wasn't vacuumed for all four days I was there. There are small pieces of litters every where in hallway and it didn't seem to have been vacuumed for a while. I wonder if the clean staff there was even equipped with a working vacuum machine.
One more thing that you should know if you want to stay there: don't get upgraded to a suite. All their suites are right next to elevators. The hotel walls are thin and poorly sound proved. In any of their suites, you will constantly hear elevators like roaring storms at night.
Parking is still inconvenient as I have reviewed before. You need walk to a neighboring mall and take elevators there to parking garage. It will take you at least 5 minutes to get there.
One improvement since my last visit is a new gym. They have built a new gym on the 26th floor, which has a panoramic view of downtown LA and is pretty cool. Guests won't have to use the LA Fitness Club in the mall any more. But this is the only good thing that I have to say about this Sheraton.
If the general manager of the hotel read this review, please ask your house keeping staff vacuum guest rooms. Please replace torn wall papers. Please clean up the mold in bathroom. This hotel needs a good cleaning.
- Official Description (provided by the hotel):
- In the heart of the downtown financial district, the Sheraton Los Angeles Downtown Hotel is an inviting retreat from your hectic lifestyle. Over 40,000 square feet of transformed flexible event space ... more less
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- Also Known As:
- Sheraton Los Angeles
- Los Angeles Sheraton