Earth to the front desk...having a Platinum member wait in the express line to check in for 20 minutes is unacceptable. When busy, call a manager out to help. No suite upgrade offered, when I asked they said the suites are next to the elevators and will keep light sleepers up all night.
We had just stayed on club level at the Ritz Carlton, so imagine our surprise to see the Sheraton club level. There were not even waters in the refrigerator during the afternoon. The evening hors d oeuvres were, well, basic to say the least, as was the continental breakfast. Quite frankly, a Hampton Inn has more choices.
The room was comfortable, bedding fine. $28 self parking. Tip to guests, you can park at any of the lots around the hotel for far less. We paid $5 for the day across the street and left our car overnight on the street.
I booked through my corporate rate and plan to tell our corporate travel that there's probably better places to place employees in downtown LA.
- Official Description (provided by the hotel):
- In the heart of the downtown financial district, the Sheraton Los Angeles Downtown Hotel is an inviting retreat from your hectic lifestyle. Over 40,000 square feet of transformed flexible event space ... more less
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- Also Known As:
- Sheraton Los Angeles
- Los Angeles Sheraton