I recently spent a 3-night stay at this hotel. As a Starwood Preferred Guest member, I had tried to book at the Bonaventure, but it was booked. From the exterior, this hotel looks fine, and the porter and guest services staff were great. However, this hotel is feeling its age. There was no ventilation in the bathroom, the AC (set at its coolest) could not adequately cool the room, and some of the wallpaper was peeling in the bathroom, right next to the toilet. In addition, there was mold (really??) in the shower corners and caulking. On the flip side, I'd like to give a huge compliment to Harley (a maintenance engineer) who not only arrived at my room promptly when requested to check the air conditioning but offered a fan (which I accepted) to make me more comfortable. A+ to him! The location of the hotel is quite convenient for exploring the downtown area, and there are plenty of eateries, drugstores, etc. nearby in case you want to grab a bite. However, overall, the stay was just 'OK' at best....management should seriously consider some clearly needed maintenance and updating.
- Official Description (provided by the hotel):
- In the heart of the downtown financial district, the Sheraton Los Angeles Downtown Hotel is an inviting retreat from your hectic lifestyle. Over 40,000 square feet of transformed flexible event space ... more less
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- Also Known As:
- Sheraton Los Angeles
- Los Angeles Sheraton