I always thought that the Sheraton was a quality brand hotel so I was looking forward to a lovely 6-night stay at the Los Angeles Downtown Sheraton - my first time in LA & my first time at a Sheraton!
From the first night I wanted to check out, however as part of a delegation I was stuck! Firstly the check in process is way too long! Having traveled across the Atlantic and then all of the US, to then wait near 20 minutes before receiving your room key is unacceptable. I couldn't fathom what would take so long.
Secondly the quality of the room! The carpet looks dirty, the room was dusty and with no ventilation, giving the room a grimy geel. (Particularly the bathroom). In fact, I am certain that I picked up a flu along with my other two colleagues (coincidence?). The bathrooms are poor - the shower stall is so small that you can only face 2 directions when taking a show - front and back!
On my first night I ordered room service - I knew I would be dining out of the hotel thereafter. If the room is decent you can then overlook the lack of bathroom amenities and the poor TV system. I can go on and on, but it's safe to say, if you have a choice, stay somewhere else!! The only saving grace at the hotel is the friendliness of some of the staff.
- Official Description (provided by the hotel):
- In the heart of the downtown financial district, the Sheraton Los Angeles Downtown Hotel is an inviting retreat from your hectic lifestyle. Over 40,000 square feet of transformed flexible event space ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Los Angeles
- Los Angeles Sheraton