The hotel from the outside, and from the lobby looks great...the rooms are not worth the money you pay for. Firstly, the air conditioning in the room made so much noise at night, it made for a restless night. Secondly, the bathroom has no vent to get rid of the mist from the shower, thirdly, the carpet in the room is very dirty..and I can go on and on. The room's ventilation system NEEDS TO BE LOOKED AT AND THE ELECTRICAL SOCKETS ARE HANGING ON BY A LOOSE SCREWS. My business partners and their kids got sick due to poor ventilation, as well as myself. This is a hotel that NEEDS SOME TLC. The dust in the vents are visible and thick and need a good cleaning!!
If a management is reading this, the Sheraton stands by its name alone, and your hotel NEEDS a makeover a paint job, and proper ventilation. I will not recommend any of my business partners or friends to stay there. The duvet in the room had stains on it. Room service, was poor, as we preordered our breakfast the night before, and they still got our order wrong.
The hospitality staff were friendly, which made up for the poorly rated hotel.
Please stay somewhere else, until they get this hotel up to standard, considering the nightly rate they charge!!!!!
- Official Description (provided by the hotel):
- In the heart of the downtown financial district, the Sheraton Los Angeles Downtown Hotel is an inviting retreat from your hectic lifestyle. Over 40,000 square feet of transformed flexible event space ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Los Angeles
- Los Angeles Sheraton