A Sheraton is a Sheraton is a Sheraton and that should describe this L A downtown hotel sufficiently. You get all the necessary amenities, a comfortable and spacious room, friendly staff and a great location. That was the basic criteria why we opted for this hotel and the location is definitely a major plus point here. The subway station is right opposite and you get around pretty fast to Hollywood Boulevard and the Union station etc. and very conveniently. Some other attractions like the Staples center are within walking distance. Since LA is pretty wide spread and to get to attractions like the Santa Monica, Rodeo drive, Beverly hills I would recommend a Hop-on Hop-off tour. You get to see all the places and that within a day.
The only issue I have is with the reception lady who allotted us a room on the 24th floor. Please insist on another floor if by chance you should be given a room on this floor. This is the highest floor of the building and has the air-condition unit on the roof, which results in it being very noisy. I did not quite understand the logic behind the policy of the reception staff to allot rooms on this floor when the hotel occupancy was not even 30% over the weekend. Basically one books a hotel room to relax and to sleep and that basic right was denied to us due to this noisy room. This should not have been so and an otherwise overall satisfied customer would have been even more satisfied. Lets hope this young lady- though very friendly- would make amends and refrain from doing so in future. That there were enough rooms available on other floors and that we should not have been given this floor was pointed out to us at the reception upon complain, by the morning staff the next day.
I would also like to point out that this was sorted out very efficiently by the 2 gentlemen Mr. Miguel Ryes and his supervisor Mr. Jun Garcia. My gratitude to you for helping us.
- Official Description (provided by the hotel):
- In the heart of the downtown financial district, the Sheraton Los Angeles Downtown Hotel is an inviting retreat from your hectic lifestyle. Over 40,000 square feet of transformed flexible event space ... more less
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- Also Known As:
- Sheraton Los Angeles
- Los Angeles Sheraton