I've stayed at ALOT of hotels in my time and I was not impressed. No mini fridge or safe in the room. Nickle and dimed the hell out of us. You have to pay for each individual device that has Internet separately as opposed to paying once for coverage for the whole room. So we had to pay for cell phone coverage, iPad coverage, and computer coverage each for $12.95 and renew it every 24 hours for another $12.95 a device. I was told initially that a breakfast would be included and when I called downstairs for the hours I was informed that it was not included. When I went to park I was told we could park for $12 a day since we were there for a conference but after parking we were charged the full $28 a day rate and informed since we booked independently we were not eligible but that would have been a nice caveat to know prior to actually parking. What annoys me even more now is that after checking TripAdvisor it appears they were letting other guests park for free for the same time period I was there?! Since we have a Starwood membership we thought we might be able to get an early arrival or late checkout but could not be accommodated on that either. No shuttle service to the airport and by taxi is about $50. We ended up finding a shuttle service for $30 for two of us to the airport. Our hallway had the same litter in it for two out of the three nights we stayed there. The elevators were painfully slow and I found myself frequently using the stairs instead but in their defense on this one they did have a notice by the elevator stating work was being done to the elevators. It is convienent to downtown LA. Everything is within walking distance. The room itself had a nice decor, lots of closet space, and a comfortable bed. But I'm not happy about paying a higher rate to stay at a nicer hotel only to be nickeled and dimed to death. I don't think I would stay at this location again based off my experience.
- Official Description (provided by the hotel):
- In the heart of the downtown financial district, the Sheraton Los Angeles Downtown Hotel is an inviting retreat from your hectic lifestyle. Over 40,000 square feet of transformed flexible event space ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Los Angeles
- Los Angeles Sheraton