I had an average experience at this hotel. The neighborhood is quiet at night, but there is enough dining options nearby. I had some pleasant surprises (like free parking) and some disappointments (like half of the elevators weren't working). but overall the balance of the experience was fine. I was pleased that the front desk volunteered to give me free parking as compensation for the inconvenience of waiting in a long line at check-in. That to me is what customer service is all about. And I think they were also eager to please due to the maintenance problems they were having with the elevators.
Room was large and comfortable, but it hadn't been updated lately.
- Official Description (provided by the hotel):
- In the heart of the downtown financial district, the Sheraton Los Angeles Downtown Hotel is an inviting retreat from your hectic lifestyle. Over 40,000 square feet of transformed flexible event space ... more less
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- Also Known As:
- Sheraton Los Angeles
- Los Angeles Sheraton