I went for a conference, so paid the rack rate. Therefore interpret my review in that light.
1. The location is excellent, a pleasant walk to the convention center and all major downtown attractions.
2. The decor is ordinary, the lobby, bar and front desk are a little depressing.
3. The club level is excellent value for money. The lounge is open all hours with coffee and soda, newspapers, internet access, continental breakfast and evening snacks.
4. The service is ordinary. The staff is not well versed in American ways.
5. Bar service and food is ordinary.
6. One day, the breakfast in the lounge was late by 2 hours, no explanation...lot of businessmen went to work that hungry that morning.
7. Elevators are SLOW, the front desk inefficient: polite but ineffective.
8. The wardrobe door was broken..seemed a longstanding problem.

On the whole, the hotel is a regular Sheraton. It would be good if you get a good rate, have more than 1 person with you and get the lounge. But for the rack rate it is not good value. Most of all, the service lacks quality or refinement.

Service was good, room was good. Sadly only double beds available no queens, bad with more than 2 people.
Internet did not work at all, really bad, AT&T service could not help either. Parking fees are painfully high, but you can come and go and park in downtown LA. The Sheraton is located in a shopping/office complex containing a Macy's. Lots of restaurants in walking distance. Traffic annoying at rush hour time. Otherwise good value.

Stayed here for a Laker game, which was about 4-5 blocks and a easy walk. they gym was being worked on, so had to go to Gold's Gym which is only a block or so away. starbucks, banks, and restaurants are very close by. Parking very expensive but if you self park, and buy something at Macy's you can get 3 hours validated, which ended up saving me $20 because I stayed 26 hours, and that 3 hours bumped my parking to less than a day. Clean, quiet room. would stay here again.

I arrived before check-in time, and wasn't able to get into a room, as the hotel was full. I had to leave for a business meeting, so I ended up changing into a suit in the lobby bathroom, and leaving my luggage at the bell desk. When I was able to check in, my room was quiet, clean, and comfortable, with a nice view of downtown Los Angeles. The location was very convenient to restaurants and shopping, as well as to the Convention Center and Staples Center. The staff were helpful and courteous.

The only major negative I experienced was the long wait for the elevator. My room was on the 17th floor, and every time I needed the elevator there was at least a 2-3 minute wait.