Recently stayed at this property and liked most everything about it. Close enough to LA Live that we could walk, but far enough to escape from the conference. Close to several restaurants and shopping. The public spaces were very well appointed with a "rich" look and feel. Unfortunately, the rooms didn't quite keep pace. Beds was comfortable and all the furnishings were functional. Shower only and it was a little tight for anyone over 5'10". Water pressure was lacking and hot water was hard to get. The Club Room was small, offered limited service and I felt like an outsider going in there. Not worth the extra room price.

overpriced parking... park across the street for $10 overnight

club floor breakfast is a joke... pass

junior suite was beyond noisy because it is next to the elevator... kept me up...

I would not stay here again and I am a platinum member... souless hotel and very average/outdated

The Sheraton Downtown LA is relatively close to the staples center (about 7-8 blocks away) and I felt safe walking there and back, even late at night after the concert got out. We pulled up to valet, and saw no one around to help us, so we got out of the car and asked someone where to park. We Self parked ($28/day), and yes the circle thing you drive up to get to the parking garage is crazy but fun. You have to walk thru a run down mall (where I got approached by homeless for money) to get to Sheraton. Once you get the the Sheraton its very nice, the Lobby is awesome.

We were given a room on the 24th floor. It had great views but windows dirty and smeared so good luck seeing anything. The AC stayed on the whole time and is a bit noisy but I loved it, drowned out the other noise. I never heard a thing and I am a light sleeper. We received a free bottled water in our room. Wi-fi was an extra charge. We could hardly get any 3G service on our Verizon phones in our room. Odd. Maybe a Verizon thing too. The bed was comfy and we both slept very well.

Staff was very nice. They let you out of the elevators first, gave us a room key to use the lobby bathrooms (after we checked out, guess they keep it locked to keep homeless out) and were efficient at check in and out.

Two dislikes: No wash cloths at all in our room the 2nd night (I love my skin care regimen so I was not thrilled about this) and no pen and paper in the room, which right when I got to the room, I had to take a call where I needed to jot down a phone number and needed it. Just odd to me.

Over all, decent hotel, not thrilled about the mall part and valet, but an easy walk to the Staples Center which is why we stayed here.

I recently had a horrible experience trying to do business at this hotel. If you are ANY type of business person who needs to meet with a client, this is not the hotel for you. I had an important meeting with a client, and I inquired at the hotel if there was any space other than the lobby where I could have the meeting. I was icily told by concierge that the only way that I would be able to use any other space in the hotel was if I paid for it. Concierge also told me that I was free to use the couches in the middle of the lobby (there are three only) or the bar. Even though the restaurant was closed that afternoon, since it was a Sunday, I was not allowed to even meet for a bit at an empty table. So I tried to make do - I waited for my clients in the lobby, but given that there were conferences at the hotel that weekend, the space was overcrowded and loud. It was impossible to even have a decent conversation. So we moved to a bar table and ordered non-alcoholic drinks. The waitress asked us if that was "all we were going to order" and I said yes. She told us - very rudely - that if that was it, she may need to ask us to leave because there were other customers who may want to use the table to order more (i.e., food and/or alcoholic drinks). After a few minutes - SHE ASKED US TO LEAVE. That's right folks - kicked out for not spending enough quickly enough and then getting the hell out of the way. I ended up meeting with my clients on a couch in a hallway someplace, just to finish up. The room was decent, the bed was great, but nothing mattered after being treated like a cash cow by the staff. I will never return to this hotel and I seriously would consider not returning to any Sheraton. I was embarrassed to have chosen the place.