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“Quiet hotel in the heart of downtown” 4 of 5 stars
Review of Luxe City Center Hotel

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Luxe City Center Hotel
4.0 of 5 Hotel   |   1020 South Figueroa Street, Los Angeles, CA 90015 (Downtown)   |  
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Ranked #19 of 324 Hotels in Los Angeles
San Francisco, California
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
“Quiet hotel in the heart of downtown”
4 of 5 stars Reviewed September 1, 2014

Everything about this hotel is quite small, but well done. Rooms, lobby, hallway are all smaller than average, but are all well done and enjoyable. The front desk people I interacted with did not seem to be that well informed and more than once gave me information that proved to be incorrect regarding the surrounding area. My room was quite clean with a lovely, but small bathroom (gorgeous tile choice!), but the hallway carpets needed some serious deep cleaning when I was there. I greatly appreciated how quiet the rooms are, but I did not appreciate how the bed's wooden frame was several inches larger than the mattress. Shins, beware! I would return, but I can't imagine being in that room with more than one other person.

  • Stayed August 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuxeCityCenterLA, General Manager at Luxe City Center Hotel, responded to this review, September 10, 2014
Thank you for choosing to stay at Luxe City Center Hotel. Although we are delighted that you appreciated our peaceful atmosphere and stylish decor, we do regret the misinformation you received from our staff. Your feedback will be shared with both our management team and staff so that we may make improvements for our future guests. It was a pleasure to have you stay with us and we look forward to your next visit.
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409 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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English first
Canberra
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 25, 2014

We stayed here for 5 nights and were so very happy with our choice. The service from reception desk staff was great, they were friendly and professional. We had a room at the back of the hotel and had no noise with noise from outside although on one night a large group of people were in a room two doors up and were quite loud. Room was clean. Nearby is the Staples Centre but better still are all the restaurants across the road where we felt very safe and comfortable till late into the night. The service in the cafe/bar in the hotel was not so good when we order coffee and pastries so we didn't bother going back it when there were so many good options so close by. The biggest problem we had was the the fact that there was no fridge available in the room. The fridge was full of minibar drinks which you can't remove or you will be charged for them - not even enough space for a small bottle of milk to have with coffee? The free WiFi was great. We would definitely recommend this hotel to friends staying in Downtown LA.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuxeCityCenterLA, General Manager at Luxe City Center Hotel, responded to this review, September 5, 2014
Thank you for your recommendation and review of your stay at Luxe City Center Hotel. We are delighted that you enjoyed our convenient location to the area attractions. At our hotel we offer many amenities for our guests comfort including mini refrigerators available upon request. Your comments about the services you received at our on-site bar has been forwarded to our management team so that it may be addressed. We look forward to welcoming you back for another stay.
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Saint Augustine, Florida
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 23, 2014 via mobile

I love the Luxe hotel in downtown LA. The decor is contemporary and beautiful as are the people who work there. Angela at the front desk called me to thank me for returning and to see if I needed anything. The customer service is awesome. My favorite part? The 2nd floor bar-the wall of windows is opened to the outside deck. Happy hour offers 1/2 priced wine and appetizers 4-7 and 9-11.

Always try to stay there when I'm in LA.

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuxeCityCenterLA, General Manager at Luxe City Center Hotel, responded to this review, September 5, 2014
It was great to hear that you enjoyed your stay with us at Luxe City Center Hotel. We are happy to learn you appreciated our fabulous customer service and daily happy hour. Thank you for your great review and photos and we look forward to welcoming you back the next time you are in Los Angeles.
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Toronto, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 14, 2014

We were looking for a property near the Staples Center, It was right across the street, the rooms were clean and lovely, the staff were friendly, I would recommend this property, I would stay there again.

  • Stayed March 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuxeCityCenterLA, General Manager at Luxe City Center Hotel, responded to this review, August 22, 2014
Thank you for your recommendation and wonderful review of your stay at the Luxe City Center Hotel. At our hotel, our goal is to provide our guests with great customer service and comfort during their visit and we are delighted to learn we did just that. We are pleased that the comfort and convenience of our hotel enhanced your stay here in Downtown Los Angeles and we look forward to welcoming you back for another luxurious stay.
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Fontana, California
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 5, 2014

Whenever you are in town either for a sporting event, concert or any assortmentof events in the Downtown Los Angeles area, this is a great place to stay. The staff is always super friendly and the rooms are great. Just across the street from LA Live, Staples Center, Nokia Thater, and more. Freeway convenient as well!

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
california
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 5, 2014

Comfortable hotel. Great location across from LA Live. Bathrooms were spacious with plenty of counter tops. Magnifying mirror is always a plus! Walls were a bit thin and could hear discussions in hallway and ice maker. Cans of nuts and candy on top of the dresser next to coffee maker. Don't lift it up to take a closer look or you'll be charged for it!! Same with the wine glasses next to small bottle of wine. Fortunately we caught these charges upon check out and they promptly removed them.
Valet service was quick and efficient.
Room wi-fi very hit or miss.

Room Tip: Avoid LA Live side if you prefer quiet night
See more room tips
  • Stayed August 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omaha, Nebraska
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 30, 2014

The personnel was very nice and attentive, specially the valet parking people! They were super nice! They would see us coming from a long day work conference, approached and greeted us with a wonderful and welcoming smile! To the manager of the Hotel, please remind them that they are doing a wonderful job at the main entrance. I missed them the most. Also the girl who was doing our bedroom, Julissa, was super friendly and polite. My colleague and I didn’t need to get new sheets every day but she made sure we had fresh/clean towels every day! The hotel is small but has a wonderful bar and a great seating area with a fabulous view of downtown. It is a little pricey but well located! I would suggest to have a customer computer area! We needed to print vouchers and the front counter people were nice printing our vouchers but it would have been easier if we would have had access to a printer ourselves. That would be my only suggestion. Other than that, great hotel and I do recommend it, especially for business trips! Sincerely, Gisella

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Luxe City Center Hotel

Address: 1020 South Figueroa Street, Los Angeles, CA 90015
Phone Number:
Location: United States > California > Los Angeles > Downtown
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#9 Family Hotel in Los Angeles
#10 Spa Hotel in Los Angeles
#10 Luxury Hotel in Los Angeles
#15 Business Hotel in Los Angeles
#17 Romantic Hotel in Los Angeles
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Luxe City Center Hotel 4*
Number of rooms: 178
Official Description (provided by the hotel):
Escape the rush of the city and enjoy the relaxed comfort of Downtown L.A.'S newest boutique hotel. Our swanky urban oasis provides travelers the ideal locale for work and play, and is a refreshing recent addition to the Downtown hotel scene. The Luxe City Center Hotel is perfectly positioned steps from STAPLES Center and Nokia Theatre at L.A. LIVE, and justa few blocks from Downtown's Business District. Our 178 guestrooms, including 16 suites, are among the most spacious in the City, blending smart refined decor with a residential feel. ... more   less 
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Also Known As:
Luxe City Hotel Los Angeles
Holiday Inn Los Angeles
Los Angeles Holiday Inn

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