This lovely old hotel is located downtown within easy walking distance of the financial, fashion, theater and jewelry districts of LA. Though a bit rundown it's not a bad place to stay.
Now I cannot lie, I did have some issues so buckle up as I have a tale to tell.
Upon arrival I really liked the interior of the lobby, they have recently done some updating and you can tell they put a good portion into the public spaces. I cannot say the same for the rooms unfortunately.
I was on the 9th floor and my room was quite small but plenty serviceable for my needs. There was a fridge, microwave, assorted furniture- dresser/desk, a couple of nightstands and a chair. I had a king and I can sing nothing but praises about that bed. Let's be honest here, that's the most important part, and why you need a hotel, otherwise you can sleep on the street or the beach. At least that's my opinon. If I wasnt' concerned with getting a decent night's sleep I'd just stay in my car.
The dresser/desk and nightstands were all ragged: missing handles, worn edges, water stains etc. The chair was horribly dirty and stained.The fridge rocked and had some moisture in it and the microwave was kinda scary looking though both were very functional. The drapes and lamp shades were filthy. The sheers had cigarette burns in them and were more of an ivory color that I don't think was original. The TV is 90s model CRT and not HD but the channel selection was nice. The carpet had been pulled up for some reason or another and replaced with really cheap laminate- the kind that clicks when you walk on it with sneakers so it sounds like you are in dress shoes.This caused a couple of issues later on.
The bathroom is european style, meaning it's so little that you step in and around the door to close it. You are literally against the wall when using the toilet and the shower is made for shorter and smaller stature people. To give you an idea I am 6'3" roughly 190-200lbs, the shower head was collar bone height and I had to plan out a course of action to turn and bend to attend to the proper hygienic routines a kind member of society should always take care of prior to an appearance in public.But I am not one that lives in the bathroom so I didn't really have a big issue with that. The sink was somewhat ridiculous as I have seen larger ones in motorhome bathrooms. There was very little space to place items and, as someone mentioned in an earlier review, there are very few outlets in this room. This is 2014 and everyone has multiple items that need charging and I had to charge my hotspot, laptop, personal cell, and work cell. They all took turns using the lone outlet in the bathroom on the tiny little shelf that was there. That was my main issue with the bathroom though, again, I don't live in one and at my height I am used to low shower heads. #tallpeopleproblems.
So here come the main problems that really need to be addressed: when the carpet was pulled up they left the tack strips in the doorway. I discovered the tack strips after a trip to the ice machine, fortunately I was wearing socks and the tacks didn't actually break the skin. If you've never stepped on a tack strip it's like stepping on sharpened legos. This is a health and safety issue as they are extremly sharp and pointed. My fault for not wearing shoes to the ice maker but I doubt I am the only one who does that.
Another issue with the torn up carpet replaced with laminate is that I had a connecting door to the next room. Sound travels when there is no carpet to mute it, as I learned my first night at oh 11pm. I was seranaded to sleep (yeah, I didn't sleep) by a "lady of the evening" who entertained more than a few men that night. Okay, I do NOT blame the hotel for this! There is no real way to know what shenanigans a person is up to in a hotel room and it's not like they can verify employment prior to renting the room. The amorous and apparently enthusiastic way she conducted business wasn't the worst part of it; it would seem the bed is quite removed from the connecting door. However, her little dog and I assume the chair, are not. I could hear her dog's nails click-clacking as it moved back and forth and between suitors I got to listen to her talk to her bestie on the phone (I learned her name is Chloe and she is from Vegas). It literally sounded like they were in my room. This went on until 2-3 am; I had to be up at 4.
Now I own a bit of this, do not get me wrong, I never called the front desk and truth be told I never sleep the first night in a strange place anyway.
The next day I did call the desk and spoke to them about it. They were immediately prepared to assist in any way they could. I didn't really want to move all my stuff to another location and I also didn't want to raise a huge issue about it as I know it's out of their control. I don't think this lady was a street hustler; she had appointments and it would have happened at whatever hotel she was at. She was only going to be there another night and since I had an idea of her schdeule I just made sure I was asleep prior to her "shift".
I had a great 2nd night and every night after that was wonderful.
The wifi is deplorable and again this is 2014 but this type of thing happens in a tall hotel if they don't have many repeaters. Luckily I had my hotspot so it was no big deal.
The day prior to my check out I happened to chat up the front desk clerk and I spoke to her a little bit about my experience. She (Teena) was amazing and she told me that they had a room prepared and she had the card ready to go the day I called in about my concerns. I have seen some people complain about the service. I have no idea who they dealt with because Teena and the gentleman I talked to on the phone as well as the young man who checked me out were all awesome and extremely cordial. She apologized profusely about the room and was willing to move me still. At this point my noisy neighbor Chloe had moved out so this was no issue.
Aside from the terrible need for a remodel (which they have said repeatedly is being undertaken at the end of this year and beginning of next) this hotel was quite nice to stay at. It was very quiet, if you disregard "Pretty Woman" and her canine sidekick, and quite comfortable.
Chloe and her dog
Laminate flooring and carpet tacks
out of date and distressed furnishings and window dressings
bathroom and shower size
The bed was wonderful! the sheets were soft and very clean
The towels were nice though I did bring my own (hopefully they don't think I just didn't shower!)
Though rundown the fridge and micro were lifesavers for me.
- Official Description (provided by the hotel):
- The Historic Mayfair Hotel in the heart of downtown Los Angeles was the tallest building west of the Mississippi when it was built in 1926. We maintain the American charm of the Roaring Twenties with marble floors, brass fixtures, glass etchings, and fluted column pillars. Modern amenities have been added for your comfort while preserving the grandeur of Old World elegance. With 295 rooms available for guests with King, Queen, Twin full sized or single beds, the Historic Mayfair Hotel offers an affordable stay surrounded by the vibrancy of city life. Our convenient location allows guests to explore all of Los Angeles from the beautiful hillsides of Beverly Hills to the cultural hotspots of Hollywood. If you're looking for a home away from home enjoy our junior suites with a lounge area, refrigerator, and microwave, or our executive suite with a dining room and kitchenette. The Celebrity, our onsite dining, serves a full breakfast daily with a variety of hot and cold options for guests. The location of the first post Academy Awards party in 1929, the Historic Mayfair Hotel is the optimal choice for those looking to discover the architecture, culture and history of Los Angeles at reasonable rates. Our tenured and experienced staff is here to make you feel relaxed and comfortable at our hotel, and ensure that you have a memorable stay. ... more less
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- Also Known As:
- Mayfair Hotel Los Angeles
- Mayfair Los Angeles
- Mayfair Hotel La