It is the second time that I go to this W Hotel. I like the location, the rooms are very confortable as all W, mattress wonderful as well as the pillows. Shower could be much better, linen is very good, but when it come to amenities, details and service they could try better. Room service is slow and not so efficient, but housekeeping and reception very good. I think they just have to accomplish details that other W units have already achieved.