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W Los Angeles - Westwood: Traveler Reviews

4.0 of 5
930 Hilgard Avenue, Los Angeles, CA 90024
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W Los Angeles - Westwood
Ranked #25 of 301 hotels in Los Angeles
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650 reviews from our community

Traveler rating
    306
    176
    72
    51
    45
See reviews for
Families
99
 
Couples
168
 
Solo
78
 
Business
193
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Calgary, Canada
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
“Very Chilled Out Place”
4 of 5 stars Reviewed March 19, 2013

This hotel was great! We visited for a wedding and it was a great home base for the out of town guests.

First thing to note was this was refreshingly bright compared to the other Ws I've stayed in in other cities. Check in was amazingly efficient for a Friday night and the check in agent was just incredible. Very kind and welcoming to us and our kids.
We stayed Ina. fabulous suite and it was awesome for a family of 4. I got pull out couch duty with one kid while my wife had the main bedroom with the other one. Their bed was really comfy. Our Pull out wasn't very comfy but no worse than a typical pull out. The room was quite spacious and great to spread out in. The only two downsides was the lack of a tub in our suite (our young kids don't like the showers much) and wifi is about $15/day.
We had a mix up on our bill after leaving with incorrect minibar charges. A quick email and all was rectified within a few hours to my complete satisfaction.
Overall I'd definitely stay here again when in the LA area.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask vpfreedude about W Los Angeles - Westwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James G, General Manager at W Los Angeles - Westwood, responded to this review
March 25, 2013
Hello, and thank you for staying with us during the wedding! It is always a pleasure knowing our Talent made the difference, and our Welcome team is top notch.

I am glad to see the Fabulous Suite worked out for your family, and for next time we also have two bedroom Mega Suites available!

We do our best to ensure that any charges are correct, and I am glad to see that it was handled efficiently and to your satisfaction. I know we are all looking forward to having you return.

Sincerely,
James
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Picton
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
“Great roomy place to stay”
5 of 5 stars Reviewed March 15, 2013

What a great friendly hotel! Every person we have encountered has been friendly and accommodating to us, front desk staff, restaurant staff, concierge (very helpful!) and maintenance. We picked a mega suite because there are four us and we are staying for ten days. It's great with two bedrooms and two bathrooms. Staying on the penthouse floor we have a spectacular view! The main bed and bath are huge for a hotel. We have ordered in room dining a couple of times and it was delicious! And the people who delivered it were very nice. The valets are super friendly and it's nice to be "welcomed back", I can't say I would remember people like that all the time! I like the location of the hotel, only minutes drive from everywhere. We have stayed in west Hollywood and Hollywood before and I prefer this location as it is less busy. Thumbs up to W, I would definitely come back!

Room Tip: Higher up is always nice at any hotel.
See more room tips
  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 11 more reviews by Chrissy B for Los Angeles
Ask Chrissy B about W Los Angeles - Westwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James G, General Manager at W Los Angeles - Westwood, responded to this review
March 25, 2013
Hello, and thanks for staying with us in Los Angeles! Reading about our Talent making a positive impact is always the best sort of review, I appreciate you taking the time to share it!

I love our Westwood location, it is central to everywhere in the city. The Mega Suites are a guest favorite, and I am glad it worked so well for your 10 day stay! Our in room dining program offers a fantastic menu, and I hope you had a chance to check out The Backyard, our poolside restaurant for lunch!

We appreciate that you would return, and I can’t wait to welcome you back.

Sincerely,
James
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Odessa, Texas, United States
1 review
“Incredible Service!!”
5 of 5 stars Reviewed March 14, 2013

The W Westwood is a must stay!! Every staff member we encounter was friendly and really helpful. The hotel itself is very nice and the location was excellent! We will stay there everytime we are in the area!

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Beth D about W Los Angeles - Westwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James G, General Manager at W Los Angeles - Westwood, responded to this review
March 25, 2013
It is always a pleasure to know our guests would return, we love recognizing our loyal guests when they visit us again and again. I know we are looking forward to your next stay!

Sincerely,
James
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New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Amazing, spacious rooms and beautiful grounds”
5 of 5 stars Reviewed March 13, 2013

This hotel is awesome! The room I stayed in had a giant living room with couches, and everything is really clean. A definite gem of a hotel with friendly, responsive staff. There are indoor and outdoor restaurants, as well as a beautiful pool area.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Amy C about W Los Angeles - Westwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James G, General Manager at W Los Angeles - Westwood, responded to this review
March 25, 2013
Thanks for the great review! I love reading the word awesome on TripAdvisor! We are an all-suite hotel, so we get tons of great feedback on the size and design of our rooms.

It sounds like you got a great tour of the property, and I hope you were also able to check out our full service Bliss Spa on the second floor as well.

Looking forward to seeing you again soon,
James
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Gerringong, Australia
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
23 helpful votes 23 helpful votes
“Always a nice place to stay”
5 of 5 stars Reviewed March 13, 2013

We stayed at the W for a couple of days before heading off on a road trip east. The W corner suite was clean, roomy, functional and quiet. All the staff members we came into contact with were great. Perfect place to stay after a long flight from Sydney. No complaints at all.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Ogsplash about W Los Angeles - Westwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James G, General Manager at W Los Angeles - Westwood, responded to this review
March 25, 2013
Thanks for taking the time to write a review of your stay with us in Westwood! I hope the rest of your road trip out east went as well as your time in Los Angeles!

Next time you are back from Australia, we look forward to seeing you again!

Sincerely,
James
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about W Los Angeles - Westwood

Also Known As:
w Los Angeles - Westwood Hotel
w Los Angeles - Westwood Hotel Los Angeles
w Los Angeles Westwood
w Hotel Los Angeles
w Hotels Los Angeles
Address: 930 Hilgard Avenue, Los Angeles, CA 90024
Phone Number:
Region: United States > California > Los Angeles
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotels in Los Angeles
#12 Luxury Hotels in Los Angeles
#13 Romantic Hotels in Los Angeles
#38 Family Hotels in Los Angeles
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Our Luxury Los Angeles Hotel is at the foothills of Beverly Hills/Bel Air, squarely in the center of glamour, W Los Angeles Hotel Westwood is located between Rodeo Drive and the Santa Monica beaches. ... more   less 
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W Los Angeles - Westwood
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