We stayed only one night here and it was fantastic.
The rooms , bed linen , bathroom were spotless.
The hotel staff were extremely helpful, chatty and polite.
The receptionst helped us plan our trip to San Diego and gave us good advice on the drive there.
The hotel is centrally located in the centre of the Hollywood and very kiddy friendly !

Was looking forward to staying here. When I checked in the room was very dirty. The bathroom had not been cleaned at all. The carpeting looked 10 years old and had not been vacumed. The drinks at the bar average 8 to 10 dollars plus. My two day stay was over a thousand dollar bill. The computer system for the hotel was down the entire stay. Very poorly managed!! The downstairs restaurant and lounge are nice but other than that this hotel is not worth it. You can stay at much nicer Hotels for alot less.

They authorized my card next day for the restaurant bill of $372, even though we had split the tab by 4. I don't want to talk about the service nor the half baked bouncers at their club, as the only thing thats nice about them is the food and the chef.
Looks like the whole hotel staff including the restaurant manager needs to be send on training to europe at a Michellin 1 star restaurant. It's hollywood blvd, waiters and servers are wannabe actors who don't have passion to serve, but are worried about their next audition.

I can't even begin to tell you how right the last 2 reviews of this hotel are! My husband and I kept saying that something was missing in this uber-trendy hotel and it was the customer service. (And we were trying to figure out what cost us $7 at the mini bar. Thanks Papa for letting us know you get charged for the coffee! I had NO idea!!) The concierge, the front desk and even the bartenders and cocktail waitresses really gave the impression they couldn't be bothered with you. The waitresses will make you wait for your $15 drinks while they finish talking and talking...and talking to each other. I asked the front desk for turn down service when I found out a colleague was getting it with free VOSS water AND cookies and I'll I got was a blank stare and a stammer that they don't do that. After more questioning I finally had someone come up to take care of it. And the staff does not hesitate to tell you when they don't agree with management about the decor (not the best idea to vent to guests about your boss's sense of style!) To be fair though, anyone who does manual labor at the hotel is great! Maids, parking attendants, repair guys were super nice.

Don't believe the hype of the brightness of the halls in the website pictures either. It's as dark as can be and for a woman who even thinks to wear heels on the super slippery tile floors, be prepared to walk with caution! If you're not in the "basement" as the prior reviewer called it, you feel like there are very few people around. Hotel floor plan is really off, odd and uninviting.

Do yourself a favor, stay at the Renaissance Hotel around the corner next door to the Kodak Theater. You'll get more for your $$