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“Great welcome” 5 of 5 stars
Review of Hilton Garden Inn Los Angeles/Hollywood

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Hilton Garden Inn Los Angeles/Hollywood
3.0 of 5 Hotel   |   2005 North Highland Avenue, Los Angeles, CA 90068 (Formerly Hollywood Heights Hotel) (Central L.A)   |  
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Ranked #48 of 324 Hotels in Los Angeles
Kilmarnock, United Kingdom
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
“Great welcome”
5 of 5 stars Reviewed October 11, 2012

Stayed two nights at end of Septbember. How nice to have a hotel chain welcome like a private hotel. All the staff were really nice and helpful, Alex's manner made us feel right at home. Rooms very clean and coffee in both room and foyer added bonus. Happy hour bar and smoking permitted on the patio did not feel like USA - but most welcome. Hotel 5 mins from Hollywood Bvd although on main road no noise disturbance. Would recommend.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott C, Front Office Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review, October 14, 2012
Thank you for providing such positive feedback on your stay with us at the Hilton Garden Inn Los Angeles/Hollywood. Your comments and suggestions will be shared with our team members so they know that their hardwork does not go unnoticed. We look forward to having you return to us in the future. Thank you for being part of the Hilton family of hotels.
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597 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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chelmsford. uk
Top Contributor
127 reviews 127 reviews
65 hotel reviews
Reviews in 69 cities Reviews in 69 cities
106 helpful votes 106 helpful votes
5 of 5 stars Reviewed October 7, 2012

Stayed here for 2 nights at the end of our Route 66 tour. Has had a makeover......so all looks new & everything is very clean & tidy.

No free breakfast here.......there is a huge shopping centre just down the road,with restaurants and Mel's Diner was a huge hit. Think the restaurant was open in the hotel for diner, also there was a bar,can't comment as we didn't use them.

Pool was great, really clean , with comfortable loungers & parasols, great to sit in the sun & relax.

Computer room was free, always an added bonus.

Very nice hotel, one of the better chains!!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott C, Front Office Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review, October 8, 2012
Thank you for providing such positive feedback on your stay with us at the Hilton Garden Inn Los Angeles/Hollywood. Your comments and suggestions will be shared with our team members so they know that their hardwork does not go unnoticed. We look forward to having you return to us in the future. Thank you for being part of the Hilton family of hotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas
Top Contributor
64 reviews 64 reviews
26 hotel reviews
Reviews in 40 cities Reviews in 40 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed October 6, 2012

What is Great:

-If you want to be near Hollywood Blvd, then this is a great hotel; its rates are also very affordable for the location. But beware - b/c it is near Hollywood, the traffic here is really bad. Like REALLY bad. I highly suggest using mass transportation.

-Breakfast is cooked to order. There is a small buffet and then the hot food is cooked to order which is better so you know your eggs and bacon haven't been sitting on the buffet table the entire morning.

-The staff is very friendly and always smiling.

-Laundry is actually really affordable. They outsource it to somewhere else and when i got my laundry back, it was put inside a large paper bag with tissue paper and had a bow on top! It was wrapped like a present.

The Bad:

-The rooms are kind of outdated, in my opinion. I know they underwent a renovation but its still kind of outdated.
-There is a statue of Whoopie Goldberg in the lobby - seriously? Why not pick any other actress on this planet?
-Elevators are small

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott C, Front Office Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review, October 8, 2012
Thank you for providing such positive feedback on your stay with us at the Hilton Garden Inn Los Angeles/Hollywood. Your comments and suggestions will be shared with our team members so they know that their hardwork does not go unnoticed. We look forward to having you return to us in the future. Thank you for being part of the Hilton family of hotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
york
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 4, 2012 via mobile

Stayed for four days over this last weekend. Really great hotel, staff and location fantastic. Our room was a twin room with plenty of space, it was cleaned daily and had everything you would need.
Would I stay here again ? Yes...

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott C, Front Office Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review, October 5, 2012
Thank you for providing such positive feedback on your stay with us at the Hilton Garden Inn Los Angeles/Hollywood. Your comments and suggestions will be shared with our team members so they know that their hardwork does not go unnoticed. We look forward to having you return to us in the future. Thank you for being part of the Hilton family of hotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Espoo, Finland
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 2, 2012

We had some trouble getting to the hotels parking lot. Apparently it was the premiere for Rock of Ages, which caused the traffic to jam up due to changed traffic arrangements.
The staff was really friendly and helpful. They also seemed genuinely interested in where we were from and how we had enjoyed our trip. The room was small, but adequate.
Overall I really enjoyed this hotel!
The breakfast was amazing and the staff very accomodating to our wishes.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott C, Front Office Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review, October 3, 2012
Thank you for providing such positive feedback on your stay with us at the Hilton Garden Inn Los Angeles/Hollywood. Your comments and suggestions will be shared with our team members so they know that their hardwork does not go unnoticed. We look forward to having you return to us in the future. Thank you for being part of the Hilton family of hotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 28, 2012

We only stayed 1 night but the location is gr8, 5mins walk to Hollywood blvd. 1 train stop to universal. The staff were amazing, extremely helpful, friendly and caring to all needs. The rooms are basic but they are clean and the bed is very comfortable. Highly recommend the hotel it met all our needs.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott C, Front Office Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review, September 30, 2012
Dear Guest,

Thank you for providing such positive feedback on your stay with us at the Hilton Garden Inn Los Angeles/Hollywood. Your comments and suggestions will be shared with our team members so they know that their hardwork does not go unnoticed. We look forward to having you return to us in the future. Thank you for being part of the Hilton family of hotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 28, 2012

I was only at this hotel for 2 nights, and the hotel was (at that point in my trip) the nicest we had stayed in. The staff were very friendly and helpful, the rooms were clean and well equipped, and it was located very close to the walk of fame and all the sights. Parking was quite expensive ($30 a night), but then again if you look at the area the fact you can park at all is pretty amazing, so i was quite happy to pay for it in the end. The whole hotel was good value for money.

What i would say is if you are looking to see LA rather than Hollywood I would maybe recommend a different location, oh and if your looking for a pool holiday dont expect much as the pool (as nice as it is) looses the sun quite early, but all and all I would happily recommend people to stay at this hotel and would stay here again.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott C, Front Office Manager at Hilton Garden Inn Los Angeles/Hollywood, responded to this review, September 30, 2012
Dear Guest,

Thank you for providing such positive feedback on your stay with us at the Hilton Garden Inn Los Angeles/Hollywood. Your comments and suggestions will be shared with our team members so they know that their hardwork does not go unnoticed. We look forward to having you return to us in the future. Thank you for being part of the Hilton family of hotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Los Angeles/Hollywood

Address: 2005 North Highland Avenue, Los Angeles, CA 90068 (Formerly Hollywood Heights Hotel)
Phone Number:
Location: United States > California > Los Angeles > Central L.A
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#27 Family Hotel in Los Angeles
#40 Romantic Hotel in Los Angeles
#47 Business Hotel in Los Angeles
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hilton Garden Inn Los Angeles/Hollywood 3*
Number of rooms: 160
Official Description (provided by the hotel):
Nestled in the heart of Hollywood within the city of Los Angeles is the Hilton Garden Inn Los Angeles/Hollywood hotel; a short walk, drive or commuter trek to many prominent corporations & local attractions; this Los Angeles hotel is the ideal location for business & leisure travelers. If you find yourself in Los Angeles for a convention at the Los Angeles Convention Center, a business meeting "Downtown" or a movie deal in Hollywood, the Hilton Garden Inn Los Angeles/Hollywood has every amenity plus great location the on-the-go traveler needs to pull it all together. The Hilton Garden Inn Los Angeles/Hollywood is centrally located near Disney/Dreamworks Studios, Sony Corporation, Capitol Records, Warner Brothers, Eastman Kodak, Deliotte and Touche and Coca Cola. Located within walking distance to the world famous Hollywood Walk of Fame, the Grauman's Chinese Theatre or one metro stop to Universal Studios, The Hilton Garden Inn Los Angeles/Hollywood is in the perfect "IT" location. ... more   less 
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Also Known As:
Hollywood Heights Los Angeles
Hotel Hollywood Heights
Holiday Inn Los Angeles

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