I've never stayed here, but tried it for 3 nights on a recent trip to LA. I was pleasantly surprised. From my understanding the entire hotel has been completely renovated - and it seemed like it. Brand new. It's safe, in a great location (Franklin Village restaurants and shops are a short 4 block walk). The 101 Diner has inexpensive and good food, although somewhat mediocre service. The room was what you'd expect from any Best Western anyplace. Nice beds, pillows, roomy bathroom. Strong AC unit, and a room that immediately opens outside into the pool atrium. One gripe: the parking situation. It is incredibly easy to just drive into the lot and park yourself. There's no reason to have a valet that charges $10 a night for parking. I'd appreciate having the option of parking my own car and not paying $10 a night for the space since I'm already paying for a room. But if you intend on parking your car at the hotel, you must use valet and pay the fee, regardless.