After reading previous reviews, we were a little worried about the state of this hotel. We were very surprised at how nice it actually was. The room was clean and modern. No bedbugs like other reviews had mentioned. A little small but had a mini fridge and microwave. We were lucky enough to have a room that had a balcony facing the courtyard so we did not hear any of the street noise. The hotel is pet friendly and I have severe allergies. The staff was more then accommodating to a room on the 3rd floor that was not pet friendly. The breakfast served every morning was great considering it was included. I couldn't complain about fresh made waffles, eggs, sausage and toast. It was a great start to our mornings. We had brought our laptop with us because the rooms have free internet and were glad we did because the computer in the lobby was out of order and expensive. The staff was very helpful and pleasant with our tourist type questions. The area that the hotel was in was nice enough during the day, but a little dodgy at night. I wouldn't recommend walking around after 9pm. Less then a 5 min walk to the subway station. Rite aid and Payless shoes right next door. A car is recommended. Everything in LA is very spread out and the transit took a long time. Some of the bus routes had some interesting characters on them and went through some scary parts of town. We would stay here again on our next Hollywood visit. It was a great value for the cost.

We checked in at about 11:30pm and checked out at 2:30am! Stains were all over the bed sheets and chair but we just wanted to get through the night and move out. I started feeling itchy but left it all to just paranoia and feeling uncomfortable in the hotel. Then, a cockroach appeared on the bed and it was all over. We immediately checked out and checked into the Grafton for a night. Nobody was sympathetic or apologetic, but they did offer us free parking. Horrible customer service and the music & noise from a party downstairs was extremely loud.

We stayed two nights in this hotel, and if our stay had been longer, I would have seriously considered moving to another place.

Check-in was really unimpressive. We asked about parking at the Pantages Theatre, just a few miles away, and the two clerks just looked at each other. OK, so they're not theatre people.... The first sign that they had our reservations wrong was on the breakfast ticket – dated only for one night. We took it back to the desk clerk after breakfast the next morning. No problem, she simply penned the correction on the ticket. When we got back to our room at 10:30 that night, neither one of our cards worked. Back downstairs, we were issued two new cards – no apology offered.

A small buffet breakfast was served. Both mornings the hot food offered was waffles and sausages. There was no sweetener for the coffee. My waffle was cold and hard. No matter, even hot they weren’t that tasty.

The room itself was decent, though very small. The smoke detector seemed to be missing its batteries, and the full-length mirror faced the toilet. There was no blanket on the bed, only the flat sheet and comforter. Wireless Internet was also offered, but the connection was so slow that it was unusable.

The towels, which we hung up to re-use the next day, were replaced by fresh new ones. So much for their eco-friendliness. (But maybe that had more to do with the maid thinking that we were there for only one night?)

And don’t bother with the “Do not disturb” door hangers. The maids knock anyway when they come by. Yes, both mornings they knocked and tried to come in.

On the plus side, this hotel was exceedingly quiet. Most hotels have the heavy pneumatic doors that slam closed behind you. Not this one. I was thankful for that because it’s a pet peeve of mine that other guests don’t try to cushion the slam when they come in late at night or when they leave early in the morning. We never heard any other guests once we were in our room -- it was as if there was no one else on our floor.

After reading the reviews, we nearly cancelled. So glad we didn't. Hotel was really good. They reduced their price the week before we went, an email to the Manager and they changed my price to the new one - a saving of $45 a night.

Some of the front office staff were not as helpful as others - but worked out fine in the end.

Room was clean and tidy, with sliding door onto patio. Breakfast was really good - breakfast cereal was nice and fresh, waffles freshly made whilst you wait. Friendly breakfast lady.

Swimming pool area was great, with towels supplied. Water was a bit cold.

Area around the hotel a bit dirty - but if you walked up to shops near Los Feliz (about 5 min walk) - nice Thai restaurant with friendly staff, Supermarket and Rite-Aid.

Easy access to Universal by Metro, also went to Santa Monica, Hollywood walk of fame etc - great central location.

Would recommend to any one wanting good, cheap accommodation.