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“Excellent Customer Service” 5 of 5 stars
Review of Rodeway Inn & Suites Pacific Coast Highway

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Rodeway Inn & Suites Pacific Coast Highway
2.0 of 5 Motel   |   1665 West Pacific Coast Highway, Los Angeles, CA 90710 (Harbor)   |  
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Ranked #22 of 323 Hotels in Los Angeles
Grabill, Indiana
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Excellent Customer Service”
5 of 5 stars Reviewed January 13, 2013

My two adult children and I stayed at here for one week and I will say without hesitation that this is the best hotel I have ever stayed in due to customer service. Their customer service is absolutely outstanding. Mr. Patel makes sure you have everything you need to be comfortable and is all about the customer. Any time we needed anything we had it within minutes. Sure the building is not new, but it is clean and well kept. I was reluctant to stay at a Rodeway Inn but after dealing with Mr. Patel I wouldn't stay anyplace else when I am in the Los Angeles area.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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556 reviews from our community

Traveler rating
    282
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    37
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Spanish first
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English first
Fort Collins, Colorado
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 11, 2013

We've stayed here four times since November 2011 to visit family, and the accommodations are surprisingly modern, comfortable and affordable. The manager is very nice and will quickly address any concerns. You can't beat the price and proximity to many attractions. We will most likely return for the holidays this year.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mesa, Arizona, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 10, 2013

Wife and I were in LA for two days and had the jacuzzi room. Room was small but very nice and clean. Great cable HD TV,WI-FI,fridge but no coffee pot. You had to go to the lobby for that. No big deal. Plenty of resturants in the area to choose from. Manager was very nice. I would stay here again in the future when in LA.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tijuana, Mexico
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 9, 2013

Very good value, Budget priced, very clean room and bathroom. calm, just we need for a place to sleelp and shower after a hard trip. Close to 110 exit, and near to a gas station (Chevron), restaurants, Albertsons and CVS. Everything about the room from top to bottom had been redone and looked almost new. The front desk man was very friendly and accommodating.They make fresh coffee in the morning. Rodeway you won't find better and the price was right

Room Tip: If you are traveling, just the place you need for rest and sleep.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsboro, Alabama
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 5, 2013

I booked this property for a one night stay on Dec 2012 because it was pretty close (approx 4 mi) from the LA cruise ship terminal. We hadn't stayed at a Rodeway Inn before because we knew that the chain is a low end chain. But the web said it had been newly renovated and the pics looked good, so we decided to give it a try. We were pleasantly surprised! Everything about the room from top to bottom had been redone and looked almost new. Even the mattress was comfortable. Our only complaint was that the room and bath were very small. But, for one night it was more than adequate. The front desk man was very friendly and accommodating.
Now, it wasn't a Comfort Inn (which we normally choose), but for Rodeway you won't find better and the price was right!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 3, 2013 via mobile

My names dilworth I stayed at the rodeway inn for about 2 weeks off and on excellent service and place to stay best hotel I've been in by far.I've stayed at a lot of hotels but this is the best very clean the manager makes sure your satisfied I also feel safe here because the manager will not tolerate any bs the rooms are very clean everything works and they make fresh coffee in the morning I would referal anyone to rodeway inn

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Castro Valley, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 2, 2013

Very good value. Budget priced, very clean room and bathroom. Room is a little tiny but perfect for folks who go out a lot and just need a place to sleep and shower.

Close to 110 exit, and near to a gas station (Chevron), restaurants, Albertsons and CVS. Also has a good Chinese dimsum restaurant (PV palace) a few blocks away

Also, the front desk was very helpful and printed out my e-tickets when I lost mine. Saved me a trip to Fedex office :)

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rodeway Inn & Suites Pacific Coast Highway

Address: 1665 West Pacific Coast Highway, Los Angeles, CA 90710
Phone Number:
Location: United States > California > Los Angeles > Harbor
Amenities:
Free High Speed Internet ( Wi-Fi ) Free Parking Wheelchair access
Hotel Style:
#7 Best Value Hotel in Los Angeles
#18 Business Hotel in Los Angeles
#19 Romantic Hotel in Los Angeles
#35 Family Hotel in Los Angeles
Price Range (Based on Average Rates): $
Hotel Class:2 star — Rodeway Inn & Suites Pacific Coast Highway 2*
Number of rooms: 33
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Also Known As:
Rodeway Inn & Suites Pacific Coast Highway Hotel Los Angeles
Rodeway Inn And Suites Pacific Coast Highway

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