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“Not Best Western Plus standards........by any measure.” 2 of 5 stars
Review of BEST WESTERN PLUS Eagle Rock Inn

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BEST WESTERN PLUS Eagle Rock Inn
2.5 of 5 Motel   |   2911 Colorado Boulevard, Los Angeles, CA 90041   |  
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Ranked #142 of 324 Hotels in Los Angeles
Seattle, Washington
Top Contributor
232 reviews 232 reviews
55 hotel reviews
Reviews in 96 cities Reviews in 96 cities
102 helpful votes 102 helpful votes
“Not Best Western Plus standards........by any measure.”
2 of 5 stars Reviewed July 1, 2013

Despite the owners best efforts, there is no way this should have been classified as a "Plus" motel.
The free breakfast in a room that only had 4 tables, the 1950's era tiny bathroom with no counter space, and the ancient furniture squeezed in front of the 30 year old air conditioner just didn't cut it for me. I could see where things have Been upgraded and improved, but this building was just to old to be able to hide its deficiencies with cosmetic changes. If this had been marketed as a best western "basic" or BW Legacy property, I would have been more kind, but if you market yourself as a premium property, then that is the standard by which you are judged.

Room Tip: No elevator and exterior doors. If you are a senior, ask for a bottom floor unit.
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  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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131 reviews from our community

Traveler rating
    22
    50
    33
    12
    14
See reviews for
42
36
9
30
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Any
English first
Surrey
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed June 29, 2013

I stayed here only one night. The staff on the reception desk were so friendly and most helpful, especially the chinese guy I would say he deserve 10/10 for his customer service skills. The rooms I found a on the dark side. Although this hotel is stituated next to the motorway it did not disturb my sleep. There is a fridge and microwave in the room. The breakfast was quite good.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Franklin, TN
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 13, 2013

I traveled to Los Angeles several times on behalf of a client at our agency. Best Western Plus/Eagle Rock Inn was the only hotel within 30 minutes of my daily destination that met the budget requirements set my the client. I stayed a total of 10 nights over the course of my business.

This place certainly feels more like a MOtel than a business HOtel.

Parking:
Adequate for the number of rooms. If you return to the hotel late, you may have to search for a parking space, but you should be able to find one.

Checkin:
On two of my three trips, the front desk agent was not behind the desk upon arrival. We had to call out over the volume of the TV before someone would come help.

Room:
Clean, basic, sparse.

Bed:
Very firm, felt cheap. Sheets, covers, and pillows were hard to bear.

Television:
Limited channel selection.

Internet:
Adequate

Breakfast:
Don't even bother unless you're desperate. You'll find a few packets of oatmeal and stale honey buns.

The best part:
easy access to the interstate.

The worst part:
the noise. I normally fall asleep quickly and sleep deeply. At this place, I could not sleep well. Between the bed, the interstate noise, and the televisions in adjacent rooms, I struggled.

  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Norfolk, Virginia
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
Reviews in 24 cities Reviews in 24 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed April 8, 2013

The motel is just off the Freeway and that was very convenient to me because I was heading to Riverside County and it worked out very well. I had been here before and found the room comfortable and clean and although not roomy, was adequate. Breakfast was good and parking plentiful. Landscaping attractive.

Room Tip: Rooms on north side are a little quieter.
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  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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New York, New York, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 21, 2013

The hotel is clean and simple. I really did not even sleep there. the young lady who checked me in was super nice. The asian gentlemen. I did not care for at all. the check out time was 12pm I got there and asked for a late check out. He said 12:30 pm. by 12;39 pm this man was blowing up the phone to find out when I am leaving and mind you the hotel is DEAD, was not even busy. the elevator is outside and entering the rooms are outside motel style. not recommended for a long stay..

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about BEST WESTERN PLUS Eagle Rock Inn

Address: 2911 Colorado Boulevard, Los Angeles, CA 90041
Phone Number:
Location: United States > California > Los Angeles
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #142 of 324 Hotels in Los Angeles
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Eagle Rock Inn 2.5*
Number of rooms: 49
Reservation Options:
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Also Known As:
Best Western Eagle Rock Hotel Los Angeles
Best Western Los Angeles
Los Angeles Best Western

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