My husband and I stayed at this hotel unplanned as we were grossed out at Le Parc and checked out immediately. We made our reservation same day in the valet line using the hotel's free wi-fi. We found everyone to be extremely nice and very accomodating. The room was spotless, the balcony was equipped with a small table and chairs. The hotel staff loved our dog and were always welcoming to her. We booked our stay on Yahoo and received a $30 food credit. Here is a hint, to avoid the room service charge order your meal "to go" from the restaurant. They have great Sushi! The location is great for walking to Rodeo and the Westfield mall is right next door and with a Gelsen's market to die for. We enjoyed every minute of our stay outside. There is a $9 parking lot across the street if you don't want to pay for the $20 hotel parking. The bonus is a farmers market across from the hotel on Thursday with fresh produce and prepared foods. I would stay here again and again.

Fabulous hotel. Close to great shops & restaurants. We didn't sample any of the nightlife locally, but it was just a short cab ride to Sunset Strip. Easy access to public transport.... Santa Monica one way & Hollywood the other for under $2. Staff were helpful, rooms were immaculate, and luxurious & we had a huge balcony we could sit out on. Pool area was nice, although we didn't use it. It was always lively. Huge shopping mall literally on the doorstep was a plus!
A very up-market hotel we booked through Priceline & got a great deal on! Impressive to say the least!

We stayed at this Hyatt for two nights earlier this month while on an all-girls trip to The American Girl Store. Driving from Disneyland, we called the hotel to find out how long it would take us to get there. We were told, "two and a half hours"! We were incredulous, and sure enough, it took us less than an hour to arrive. When we checked in, we asked how long it would take for us to get to The American Girl Store in The Grove. Now, it's only about 4 miles away, but we were told, "forty-five minutes"!! Maybe they gauge these travel times based on peak travel with multiple car accidents along the way, but their estimates were so far off from reality they weren't helpful at all.

We were taken aback by the valet parking charge of $31 per day. We were told about alternate parking but it would be about $20 with no in and out priveleges. Both a parking valet and front desk clerk told us it would cost us $20 each and every time we parked and left. Because we arrived late and just wanted to get some sleep, we parked at the hotel and didn't check out the veracity of their information regarding the other parking lot. As another review mentioned, the front parking area is quite congested. Be sure to call ahead to have your car brought around if you use their parking.

Everything about the hotel is beautiful from the lobby to the hallways to the rooms themselves. The beds were comfortable, room decor was lovely. I would probably stay there again but cringe at the thought of the parking charge.

We used the pool one evening but it closes at 10. I think that's a bit early, considering that loud voices were coming from the outdoor bar area well past midnight.

Since our visit centered around visiting The Grove and American Girl Store, the hotel's location was perfect. It took us about 20 minutes to get where we were going each morning.

Fantastic Hotel! I can’t say enough about how much we enjoyed our stay at this hotel. The rooms were clean and up to date. We loved the view and the 42” HDTV. The staff was very friendly and extremely helpful. The location is great. You are close to so many things in LA. We spent 4 days in LA on a family vacation and were centrally located to any attraction that we wished to visit. Fortunately, this eliminated a great deal of traffic concerns. The hotel made sure that our room was located on a non-business floor as to not distract the many business travelers. This hotel delivers everything that you expect for what you pay.