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Hyatt Regency Century Plaza: Traveler Reviews

4.0 of 5
2025 Ave of the Stars, Los Angeles, CA 90067 (Century City)
Hotel amenities
Hyatt Regency Century Plaza
Ranked #49 of 301 hotels in Los Angeles
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842 reviews from our community

Traveler rating
    300
    323
    137
    47
    35
See reviews for
Families
142
 
Couples
202
 
Solo
79
 
Business
266
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Mexico City, Mexico
2 reviews
“Very old rooms.”
3 of 5 stars Reviewed November 23, 2012

I stayed at this hotel on november 18th, the loby looks very nice but the rooms are very old, broken sheets and towels, also the linen was broken, the carpet had stains, it's a shame because the hotel is great located near beverly hills, century city, etc.
But there are a lot of options on the same price range that are much nicer and well located as well, personally i would not comeback until they renovate.

  • Stayed November 2012, traveled solo
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask chaverj about Hyatt Regency Century Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adevore, Public Relations Manager at Hyatt Regency Century Plaza, responded to this review
November 28, 2012
Thank you kindly for offering your review of the Hyatt Regency Century Plaza hotel in Los Angeles. As you mentioned, the hotel is within close proximity to some of the best shopping and dining in Beverly Hills. As for our rooms, I have shared your feedback with our management team for further review. We strive to provide the best possible experience for all of our guests and hope to see you again soon.

Sincerely,

Adrienne De Vore
Director of Public Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Torrance, California
Top Contributor
57 reviews 57 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
10 helpful votes 10 helpful votes
“Elegant luxury”
5 of 5 stars Reviewed November 21, 2012 via mobile

We were here for military function in December 2012. This is the second year in a row that we have been and have stayed over. The room was beautifully appointed with lovely bedding and a great view. The dinner was not what we were expecting but the dessert more than made up for it. Although the wait staff was very attentive I feel I can put my own bread on my plate and pour my own salad dressing.

The after party in the X lounge was very nice and the staff there are equally attentive.

As we were leaving we noticed we were in the middle of the film shoot for commercial we didn't stay to find out what it was all about but was pretty cool experience nonetheless.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask J M about Hyatt Regency Century Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adevore, Public Relations Manager at Hyatt Regency Century Plaza, responded to this review
November 30, 2012
Thank you for taking the time to share your experience at the Century Plaza hotel in Los Angeles. We loved having your group at our hotel and hope to see you back every year. What a class act! As for the filming, you might recognize the front of the hotel in a commercial that will appear during the biggest football game of the year. I'm sure you know what we are referring to! Hope to see you again soon.

Sincerely,

Adrienne De Vore
Director of Public Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint John, Indiana
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“OK, but not worth the cost and everything is super expensive”
3 of 5 stars Reviewed November 20, 2012

the hotel was nice, but I really hated not having a coffee maker in the room. I had to wake up, shower, and put on some clothes to get a coffee from star bucks, and god forbid I wanted more than one cup! That was annoying. The restaurant wasn't special and definitely not for what you pay. Oh, don't order a pizza with a soft drink, you're looking at $45! Maybe because it's LA, but I don't know.. it was a nice hotel, but had it's annoying stuff... They could've had me with a coffee maker.. maybe if they make it an option when making reservations, that would be cool.. Bathroom was nice, the shower head was coming off the wall a little, but no issues, nice hot water when needed, quiet and I was near the elevator, beds and pillows are typical, but quite acceptable. I had a two queen bed room. Location was very good, can't ask for more.

  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Basil E about Hyatt Regency Century Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adevore, Public Relations Manager at Hyatt Regency Century Plaza, responded to this review
November 30, 2012
Thank you for choosing the Hyatt Regency Century Plaza during your most recent visit to Los Angeles. I too love my coffee in the morning. On your next visit, if you can't make it down to our Starbucks, we do offer a complimentary coffee maker brought to the room upon request. We welcome your return.

Sincerely,

Adrienne De Vore
Director of Public Relations
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Dallas, Texas
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
“Nice but not overly nice place”
4 of 5 stars Reviewed November 17, 2012

My room was clean, more spacious than most at this price point, and had been relatively recently subject to a remodel. That said, the HVAC in the room was obviously old. Staff were nice and lunch in the Breeze restaurant was better than acceptable. The breakfast buffet starts first at 6:30 am, which is not very helpful for those taking an early flight from LAX. I would stay here again if business were to take me to this part of LA.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask KVTexas about Hyatt Regency Century Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adevore, Public Relations Manager at Hyatt Regency Century Plaza, responded to this review
November 30, 2012
Thank you for taking the time to share your experience during your visit to the Century Plaza hotel in Los Angeles. As you mentioned, all rooms are pretty spacious and offer some great amenities included a beautiful lanai with sweeping views of either the Pacific Ocean or the downtown skyline. Next time, try grabbing a quick bite at Starbucks as they open at 5 am. We welcome your return.

Sincerely,

Adrienne De Vore
Director of Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, CA
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
22 helpful votes 22 helpful votes
“I really enjoyed my stay at Hyatt Regency Century Plaza”
5 of 5 stars Reviewed November 13, 2012

I really enjoyed my stay at Hyatt Regency Century Plaza My sister and I stayed there for only one night using my Gold Passport points. The stuff was very helpful. I got everything I asked for... The car service was great too. The room was beautiful, the room service was great but a little expensive, Loved having Starbucks Coffee in the Lobby I am very hard to impress but this time have no complaints.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask artistalla about Hyatt Regency Century Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adevore, Public Relations Manager at Hyatt Regency Century Plaza, responded to this review
December 3, 2012
Thank you for taking the time to write about your experience during your most recent visit to the Hyatt Regency Century Plaza hotel. We are thrilled you experienced our authentic hospitality firsthand and hope that you and your sister return soon.

Sincerely,

Adrienne De Vore Director of Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Hyatt Regency Century Plaza

Also Known As:
Hyatt Regency Century Plaza Hotel Los Angeles
Hyatt Regency Century Plaza Hotel
Hyatt Regency Los Angeles
Hyatt Los Angeles
Los Angeles Hyatt
Hyatt Century Plaza
Address: 2025 Ave of the Stars, Los Angeles, CA 90067
Region: United States > California > Los Angeles > Century City , Westside
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Luxury Hotels in Los Angeles
#40 Business Hotels in Los Angeles
#45 Family Hotels in Los Angeles
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Surround yourself with contemporary glamour and style at Hyatt Regency Century Plaza. Perfectly situated on the fashionable Westside, adjacent to Beverly Hills, this elegant Los Angeles hotel offers easy access to all the sights of this vibrant city. Set on seven lush acres, with 726 spacious guestrooms, Equinox spa and fitness center, our Los Angeles luxury hotel is a urban retreat in the midst of the city. Discover why The Century Plaza hotel and has been the choice of dignitaries for 40+ years. ... more   less 
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