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Sofitel Los Angeles: Traveler Reviews


Sofitel Los Angeles
8555 Beverly Blvd., Los Angeles, CA 90048
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Traveler Reviews

82% Recommend
4.0 of 5 stars 230 reviews
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Very Nice Hotel, Will Be Back

Sofitel Los Angeles

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4 of 5 stars
MsMarg0 13 contributions
San Diego
Sep 4, 2007 | Trip type: Couples
4/4 found this review helpful

Room:
I upgraded to a SoElite room, which is 425 sq. ft., with a King bed. The room is laid out like a rectangle with a large and a small triangle both cut diagonally at the top corners. The large triangle is the bathroom, which was very large for a hotel bath, with a fully glass-enclosed rainfall shower, vanity and toilet. The small triangle is the step-in closet. There are two sets of French doors leading out onto a tiny balcony (about as deep as a shoe), but it’s still a nice touch.

The bed was one of those “almost” Kings; my 6’ husband’s feet reached all the way to the end. But the bed was very soft and comfy with plenty of pillows. It you like a very firm bed, it will likely be too soft for you. There was good lighting on either side of the bed for readers. Also in the room were two small dressers (one doubled as a nightstand), a chaise, and a desk on wheels. It was a little cramped to fit that much furniture in, but not overly so. The room is advertised as having a plasma TV, but it was actually a LCD. Still a very nice TV. The alarm clock does have an adaptor for your mp3 player, but it wasn’t very obvious.

The bathroom had good lighting (which took a few minutes to figure out with multiple position rocker/dimmers). There is a phone next to the toilet, for those who need to be connected at all times. The TV sound can also be played into the bathroom, if you want to hear the TV as you get ready. The water pressure was good also – too much for my hubby, who would have preferred a bit less in the shower. The sink has a small towel rack next to it, and a shaving/makeup mirror that can be used at the sink, or from in the shower (through the glass wall). The huge shower is stone/tile with a small built-in bench, a shelf for toiletries, and a photoelectric window that looks out over the bed into the room. Flip the switch and it’s opaque, flip it again and it’s clear. We had much fun, flipping the switch back and forth, and it was nice to shower with a view of the Hollywood Hills.

Amenities:
The closet had 2 Frette robes, 2 pairs of slippers, padded lingerie hangers, a well made shoe horn, and safe that can fit a laptop. I thought the slippers were a nice touch, even if I was a little put off about the idea of wearing “used” slippers. The closet also had a terrific sewing kit (the Queen of all amenities!) In the bath was a small canister of cotton puffs and Q-tips. There were plenty of fluffy towels, and the usual array of soap, shampoo, and body lotion, all Roget and Gallet brand. There is a hairdryer in a small cubby in the vanity, which was nice as it didn’t take up excess counter space. Also in the bathroom was a loofah mitt in a sealed package. I thought it was a little silly until I wore an adhesive bra out for the evening and had to scrub off the excess adhesive the next morning!

There is high speed internet, but you have to pay $10 a day for it. That seems a little steep when most low-end motels are now offering free wifi. My computer savvy husband was able to find an unsecured network easily, so if you have some computer skill, you won’t need to pay. The mini-bar was well stocked, although crazy expensive, as most mini-bars are.

Don’t try to get anything you’ve left behind at the hotel gift shop. They sell everything in the room, from the soap, to the robes, to the lamps, to the sheets, to the mattress, but not a toothbrush or bottle of aspirin. There is, however, a 24-hour drugstore/chemist's right around the corner for your every need.

Staff:
The staff were all very polite and helpful, but we still had a few small snags. Although I specifically asked for a Hollywood Hills view when I made my reservation, at first we were given a room that would have faced the Beverly Center. (Be sure to get a Hollywood Hills view, it’s much nicer.) We also asked at check-in for 4:00PM check-out on our last day, but when we got the new room the request didn’t seem to go with it, so on our last morning we had a chambermaid trying to get into our room while we were still in bed. A call to the front desk straightened it out quickly, but it was a bit of a hassle. The first night we stayed, I wanted to watch a pay movie, but their system was down. I called the front desk and someone was supposed to call back when it was fixed, but I’m glad they never did, as we went to sleep at midnight. We were skipped for turndown service one night – not a major issue as I know how to take the decorator pillow and throw off the bed.

The valet stand always seemed like no one knew what was going on, but the car was always waiting for us as soon as we called down. It’s not made very clear that parking is $26/day, but given the location you really have no other choice.

All-in-all, very small snags, and I certainly will be staying at the Sofitel again.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2007
  • Visit was for Hobbies / interest / culture
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since September 04, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, People with disabilities, Great pool scene, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, Girlfriend getaway, Older travelers, Pet owners, Families with young children
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $282 (year-round)
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Really liked it!

Sofitel Los Angeles

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4 of 5 stars
mln5f 15 contributions
Santa Monica, CA
Sep 3, 2007 | Trip type: Couples
2/3 found this review helpful

We often stay at Sofitel hotels and this one was right in line. It's not as nice as the Sofitel in Chicago but we did enjoy our stay there.

We were there over Labor Day weekend and were upgraded to a room with sick views of the Hollywood hills. The room was big with the signature SoBed and amazing floor to ceiling windows. The bathroom was also a nice size with a huge rain shower. Only complaint there was that the sliding door to the bathroom didn't shut all the way.

Service was on par with other Sofitels - everyone was very nice and polite. The best part of our stay (besides the view) was the free poolside Labor Day Weekend BBQ and the awesome fitness center.

If you're willing to pay the $270 per night rate, we would definitely recommend the hotel. The area is fun - full of restaurants, shopping, and close to everything.

  • Liked — Fitness Center and Views
  • Disliked — Valet Parking ($26 per night)
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since August 25, 2004
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with teenagers, Tourists
  • I do not recommend this hotel for Families with young children
  • I selected this hotel as a top choice for Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $282 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
the outstanding sofitel!!

Sofitel Los Angeles

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5 of 5 stars
tre_12 1 contribution
england
Aug 28, 2007
2/3 found this review helpful

I have just got back to england from 3 wonderful nights at the sofitel LA. On arrival we were greeted by the friendly porters and valet service men. the staff at the desk were also very friendly.
the rooms were that of a superb specification with HD TV's and a very stylish bathroom/shower.
i most enjoyed the complimentry spa, steamroom, sauna facilities, which i visited every morning.
the hotel is in a prime location with great access to the beverly centre (which includes all the top designer shops). it also has a stunning bar and restaurant.
overall, i found my stay at the sofitel a truly unforgettable experience. i will definitely stay there again!!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2007
  • Member since August 28, 2007
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d76083?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $282 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Stay Elsewhere.

Sofitel Los Angeles

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1 of 5 stars
sedgwick3895 1 contribution
sedgwick3895
Aug 28, 2007 | Trip type: Family
8/12 found this review helpful

If you are under 24, have never stayed in a hotel before, and are dazzled by pitch-black, hipper-than-thou faux-trendy décor, this is the place for you.

Otherwise, this is the amateur hour. Sofitel took a beautiful French-style comfortable and reasonable hotel and turned it into an exorbitantly overpriced, hideous post-modern house for their nightclub and spa, with all the charm of the Cultural Revolution.

They've seen to every inconvenience common to the arrogance of aggressive post-modern designers. There is no lightswitch inside the door of the room; stagger around in the dark until you find one. An electric outlet (and the lamp plugged therein) didn't work; the alarm clock didn't work; none of the room's key cards worked, so I had to go all the way downstairs to get a new one from the front desk every time I went to the room.

The lighting in the bathroom is harsh, extreme, poorly aimed and hard to locate and operate.

My traveling partner's room was an unacceptably small, strange triangular wedge (for the same exorbitant rate as my more normal rectangular room). Her room featured a glass window over the bed, looking into the bathroom. Since when are the activities of a bathroom considered acceptable to display through a window into the bedroom?

The beds are covered with huge duvet/quilts and no top sheet. One lays on what feels like a thick, floppy, supportless goosefeather pallet of some kind over a bedboard. Actually, there's a mattress under the pallet -- I ripped the pallet out of the undersheets and threw it (complete with human stains) on the floor, and extracted the quilt from the duvet cover to approximate the universal standard of a mattress with normal bedclothes.

There is no sundries shop.

Nothing happens if you try to get hotel services, like check-out, on the TV -- they've set the clock back twenty years by requiring a front-desk check-out.

The pitch-black lobby with its hideous metal constructions is matched only by the already thread-bare carpeting in the elevators, and the aggressive and unattractive orange curley-ques of the corridor carpeting; room numbers are offset on diagonals so they can't be read until one has passed the door and inset room number.

Nothing dates faster than today's hip trend, even if it had been done artistically and with finesse; the cash-happy twenty-somethings who seem to be the exclusive clientele here seem happy with the cutting edge of yesterday.

  • Liked — Location
  • Disliked — Decor
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2007
  • Visit was for Personal event (wedding, ...)
  • Traveled with Family (extended)
  • Age group 35-49
  • Member since August 28, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, Pet owners
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d76083?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $282 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
the Sofitel was amazing

Sofitel Los Angeles

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4 of 5 stars
TravelerDallasTX 83 contributions
Dallas, Texas
Aug 22, 2007
1/1 found this review helpful

Stayed at the Sofitel for business for 5 nights. The recent renovation has catapulted the hotel into a different category. The entire hotel is beautiful as well as comfortable. The beds are extremely soft with white down comforters and pillows. The bathroom design and amenities are top notch. The rain head shower and brand name toiletries were great. They even have a speaker in the bathroom so that you may listen to the news while you get ready in the morning.

Also located across the street from the Beverly Center Mall and down the road from Cedars Sinai.

The restaurant/lounge in the lobby serves great food. Typical hotel prices but well worth it. The cotton candy dessert is to die for (ask the waiter for the assorted tray of desserts). In the evening the lounge becomes a "VIP" type of place so expect the velvet rope to come up after 9 or so.

  • Date of stay June 2007
  • Member since May 19, 2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d76083?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $282 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Sofitel Los Angeles Also Known As

Address: 8555 Beverly Blvd., Los Angeles, CA 90048