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Sofitel Los Angeles: Traveler Reviews


Sofitel Los Angeles
8555 Beverly Blvd., Los Angeles, CA 90048
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Traveler Reviews

82% Recommend
4.0 of 5 stars 230 reviews
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Superb Service + Unbelievable Comfort at the Sofitel Los Angeles

Sofitel Los Angeles

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5 of 5 stars
A TripAdvisor Member
Oceanside, CA
Jul 15, 2006 | Trip type: Business
11/14 found this review helpful

I just returned from 5 days and 4 nights at the Hotel Sofitel in Los Angeles. The hotel has recently been given a 70 million dollar remodel. Every aspect of the hotel was awesome. I have travelled all over the world and this is one of the finest hotels I have ever stayed at. From the time I drove up to the time I left I was greeted with an extremely professional and friendly staff. Everybody from the valet to the housekeepers went out of their way to my our stay as comfortable as possible.

I read on the reviews on Trip Advisor about the recent construction and I did not hear a single sound from any workers my entire stay. They have finished all major construction of the hotel.

We checked into our deluxe room which faced the West Hollywood Hills and the Hollywood Sign to the east. Some of the features of the room was a deliciously comfortable bed with feather duvet and pillows, brand new LG Digital Flat Screen High Definition TV with the latest movies to order. Very contemporary, NEW and comfortable furniture and a very sweet bathroom. The shower had a window which overlooked the bedroom, tv and windows out to the mountains and with the flick of a switch the window magically frosted over for complete privacy. There was a mini bar with great snacks and beverages. The hotel was more than happy to accommodate us with a fridge to store our own snacks, beer, etc. for the week. There were a lot more great touches to the room that made us enjoy just hanging out. We ordered room service several times which arrived hot, quickly and with a smile. The food was from their new restaurant in the hotel Simon/LA. When something was delivered to your room like room service or an extra pillow the staff did not bang on the door, they gently tapped. Small touches like this make a huge difference.

The new bar at the hotel was very chic. It was designed by Randy Gerber and is sure to be the new hang in LA. Very cool furniture, hip music, beautiful people and great drinks. Expensive drinks but it's to be expected at a trendy hot spot in LA. The outside of the bar has big comfy couches, a cool fire pit and fountains. We ate at the restaurant Simon/LA for breakfast and dinner and again the staff was very accommodating in our requests. I would highly suggest a meal there. I saw travellers eating there alone who seem to feel very comfortable.

If you are looking to stay at a great hotel in the West Hollywood, Beverly Hills area I would highly suggest the Sofitel. It feels new, it feels hip and cool but not ostentatious. It's a very comfortable place and oh did I mention the bed.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay July 2006
  • Member since July 14, 2006
  • I recommend this hotel for Young singles, An amazing honeymoon, Pet owners
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $281 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Administrative flaws

Sofitel Los Angeles

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1 of 5 stars
dreamonixx 48 contributions
Melbourne
Jun 16, 2006
5/18 found this review helpful

I recently stayed here with a friend, having cancelled my own reservation and opting for a shared room. It's been done up and looks great inside yadda yadda no issues there. The reservation I had required 24 hours notice or you would be charged a night. So a week in advance I emailed them, cancelled and they acknowledged back via email. Then I get a $230 something charge to my Visa. Write to them and tell them to immediately reverse the charge which happens three days later. The dollar has dropped and the conversion makes the amount they credited $11.30 less. So I am now out of pocket $11.30 for THEIR mistake. Not a lot of money but no one seems to now want to know about it. Be weary when dealing with this property and ensure you keep all correspondence. They will try it on!

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay June 2006
  • Member since July 08, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $281 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
theft

Sofitel Los Angeles

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1 of 5 stars
A TripAdvisor Member
boston
Jun 16, 2006
8/18 found this review helpful

I left a valuable camera on my night table the morning after checking in. While I was out for a morning coffee it was stolen.

In addition, the hotel was being renovated and the construction noise made it impossible to sleep past 7am. I was given a room facing Beverly Blvd, which is where the work area was located.

And, to top it off, 3 nights on a 'special' cost almost $900.00!

I make frequent trips to LA, but never again will I stay at the Sofitel.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $281 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Comfort in a building site

Sofitel Los Angeles

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3 of 5 stars
Caoimhin 14 contributions
London
Jun 6, 2006 | Trip type: Business
4/5 found this review helpful

When booking this hotel I didn't know that most facilities would be unavailable due to renovation work, or that loud incessant drilling would begin every day at 7am exactely. Nevertheless, the room was very comfortable, and service was good. Breakfast was tasty and reasonably priced. I would stay again, only when renovation is complete however!

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay May 2006
  • Member since June 06, 2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $281 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
princess and the pea

Sofitel Los Angeles

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5 of 5 stars
draycot2 5 contributions
staffs
May 4, 2006
6/7 found this review helpful

sleep like royalty in what must be the most comfortable beds in the world. Beautifully decorated rooms, lovely restaurant and bar area.
In a good location a short walk to Rodea dr and all attractions.
Very competant staff

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $281 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Sofitel Los Angeles Also Known As

Address: 8555 Beverly Blvd., Los Angeles, CA 90048